Adobe application manager fails to update/install
Please help me correct this mistake and to update App eat properly.
I downloaded and am running versions of Creative Cloud CS6 of Illustrator and Photoshop that I installed in completed. Now I am trying to download applications more and encounter this error:
I click on 'Download' on InDesign (for example)
Download initiates the launch of the Application Manager, App manager opens the main window then 'setup initialization window '.
Manager application flashes this warning for a fraction of a second: "other instances of the application running adobe Manager that must be closed before you install this product. Please close or wait until they end. ' (see image). This warning closes on its own after just a second.
Then it continues to install for a few minutes, request my password, then fails with the message, "we met the following questions, Adobe Application manager cannot install ' (no error number, see picture)
Photoshop and Illustrator still works fine, but none of my Adobe (including Air) applications will update correctly now. I tried to delete the App Manager from applications > utilities and re - install, but that also creates an error.
I have looked for the Manager app duplicate files, but came up empty. I ran the app support advisor and it checks good. I have a token one if it helps.
I'm under 10.6.8 iMac and I also have CS5 installed on this computer, if that makes a difference.
Any help would be appreciated. I would like to be able to run applications that currently I pay a monthly fee.
I tried the update of the application manager abobe manually from the adobe Web site... and this solved my problem... and then update photoshop cc as well.
Try this.
for windows: http://www.adobe.com/support/downloads/detail.jsp?ftpID=4773
for mac: http://www.adobe.com/support/downloads/detail.jsp?ftpID=4774
Tags: Adobe
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Hello
Please rename the OOBE to OOBE_old of these location folder.
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Running OS X El Capitan v 10.11.6 (all updates).
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N ° 1)
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Trash Adobe Creative cloud folder from Applications as well.
Step 3)
(1) right-click on the icon in the Finder, then select the option "Go-ToFolder .
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Open file Adobe and trash folders named AAMUpdater and OOBE.
Step 4)
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http://download.Macromedia.com/SupportTools/cleaner/Mac/AdobeCreativeCloudCleanerTool.dmg
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