"Adobe as first CC 20141 Pro has stopped working"
I'm on a PC HP ProDesk Windows tries to open a file from my external hard drive that I created on my Macbook Air laptop. When I open the file, I am able to make it past the window that says that is to find media, it loads the chronology of the sequence, it loads the project Panel and then it crashes: "Adobe first Pro CC 20141 has stopped working".
I tried to run the first in compatibility mode (setting in Windows Vista and Windows 7), but which gives the same results. I will try to update the graphics to the updated driver to see if that does the trick.
I am running:
- Windows 7 Professional, Service Pack 1
- Intel Core i5-4570 CPU @ 3.20 GHz
- 64-bit operating system
- Intel HD 4600 graphics card
Any help would be greatly appreciated!
I solved my problem: the updated graphics card drivers did the trick! Hope this helps someone else who has the problem.
Tags: Premiere
Similar Questions
-
'First Pro has stopped working ".
Just installed app CC on a custom, seller-built, Intel Core i7-3720QM CPU @ 2.60 GHz computer laptop, then downloaded the PPro CC. (before CC app on laptop, I already got CS6 Production Studio Premium installed).
CC of the body seems to have installed correctly, as well as the CC of the SOUL, but I get msg that "First Pro has stopped working".
Device Mgr shows:
Graphics Intel HD 4000 and
NVIDIA GeForce GTX 675M
Clicking to let Windows find a solution does not help.
These details:
Signature of the problem:
Problem event name: BEX64
Name of the application: Adobe first Pro.exe
Application version: 7.0.0.342
Application timestamp: 5176598d
Fault Module name: StackHash_1dc2
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 00000000
Exception offset: 0000000000000000
Exception code: c0000005
Data of the exception: 0000000000000008
OS version: 6.1.7601.2.1.0.256.48
Locale ID: 1033
Additional information 1: 1dc2
More information 2: 1dc22fb1de37d348f27e54dbb5278e7d
Additional information 3: cbc5
Additional information 4: cbc5ec6970b2af35927ad67117ca57e2
Read our privacy statement online:
http://go.microsoft.com/fwlink/?linkid=104288 & clcid = 0 x 0409
If the online privacy statement is not available, please read our offline privacy statement:
C:\Windows\system32\en-US\erofflps.txt
I'm not a tech-head, I used and welcome users experienced/well informed solutions.
Thank you.
Hello
Please try to update the map of 4000 intel HD from the link provided and try to run. Once the map is updated, restart the machine.
https://Downloadcenter.Intel.com/Detail_Desc.aspx?DwnldID=22605
Kind regards
Vinay
-
Premiere Pro has stopped working
My first pro works well until today... When you download a .avi file, I have the "Premiere Pro has stopped working" message and crashed. I've updated to the latest version, (although I reloaded just the program last week when I replaced my computer with a brand new) I also CC on my laptop when I travel so I tried pulling up on this version and the same issue. I've used these before files in Premiere Pro - what the hell happened?
Since its happens on two different computers, I'd look at the similarities between them. have you installed, uninstalled, or recently changed any software on both? something to try puts the first rendering engine software only. other media files will open ok, and the only cause of these avi the accident? where are these avi from? format/codec?
-
20 Nov-"first cc 2015.00 has stopped working"
HOW DO I UPDATE FIRST CC 2015? MANUALLY OR AUTOMATICALLY?
Running Windows 10, updated Intel drivers. I just 'installed' first CC 2015 via the Cloud for Windows.
When I try to open the program I get her "... has stopped working" message pop up.
I'm unable to locate "updater". Update files were located to ProDesignTools Web 'fail to extract' - and seems very suspicious to me.
I disconnected and logged in Creative Suite. Now, I spent 3 days trying to install and use the product without any results.I would have taken the new clean install would have been the last and largest.
Hi David,
Follow the steps below:
' 1. go to Menu start and open the Device Manager.
2. click on the drop down for "graphics cards".
3. right click on the AMD graphics driver and select "disable."
4. try launches the first after you turn off the AMD driver.
Kind regards
Navdeep Pandey
-
How can I fix the Adobe Photoshop Lightroom 64-bit message has stopped working?
I get a message that my Lightroom program has stopped working and I can't get anything done. This could be the cause?
Hi staceyb1982,
Could you please check the event viewer and let me know the path of the defective Module.
How to check the event viewer: http://windows.microsoft.com/en-in/windows/open-event-viewer#1TC=windows-7
Also, try the following steps:
- Please go the Edit option in the library Module, then go in the preferences.
- Go to the performance tab and uncheck the option "use graphics processor.
- Restart lightroom,
Please let us know if it helps.
Kind regards
Tanuj
-
Adobe Acrobat XI Pro has stopped working
My copy of Adobe Acrobat XI just stopped working, of which I mean, I can change is more a PDF or do anything other than read them. I need to edit PDF files for my work. Help, please. Thank you! (Note: I tried not to do anything at the moment and my business has really good COMPUTER service, so I hope someone can help me here.)
reset your preferences-
Acrobat: http://help.adobe.com/en_US/acrobat/X/pro/using/WS58a04a822e3e50102bd615109794195ff-7feb.w .html
Adobe media encoder: https://forums.adobe.com/thread/1713540
Legacy: http://helpx.adobe.com/after-effects/using/preferences.html
Dreamweaver: https://helpx.adobe.com/dreamweaver/kb/restore-preferences-dreamweaver-cs6-cc.html
Flash: http://helpx.adobe.com/flash/kb/re-create-preferences-flash-professional.html
Illustrator: http://helpx.adobe.com/illustrator/using/setting-preferences.html
InDesign: https://forums.adobe.com/thread/526990
Lightroom: https://helpx.adobe.com/lightroom/help/setting-preferences-lightroom.html
Muse (mac): https://forums.adobe.com/thread/1246022?tstart=0
Photoshop: https://forums.adobe.com/thread/375776
Photoshop elements: https://helpx.adobe.com/photoshop-elements/kb/preference-file-locations-photoshop-elements .html, http://www.photokaboom.com/photography/learn/Photoshop_Elements/troubleshooting/1_delete_p references_file.htm
elements of first: https://helpx.adobe.com/photoshop-elements/kb/preference-file-locations-photoshop-elements .html
First pro: http://www.mediacollege.com/adobe/premiere/pro/troubleshooter/trash-preferences.html
If that fails, uninstall, clean (if win) Download Adobe Reader and Acrobat tool - Adobe Labs and reinstall.
-
Keyboard on a 2013 MacBook Pro has stopped working
Hello world! So, a couple of months ago I accidentally spilled some coffee on a corner of my MacBook (and it was really just a little) and the same day, the keyboard no longer responds. I didn't really know what to do so I checked what people on the Internet said, I tried to reset it in safe mode and was a success, but it does nothing. Then, after a week or two, a few buttons (only 2 or 3) has started working again, others were still unresponsive. So I decided to give finally the laptop for service guys, and now they are asking a huge amount of money, because there are critical failures in the hard drive (it's what they say at least). The thing is, before I gave them the * thing I fixed and there is no fault whatsoever, this is why I would like to know, if they tell the truth and that I should have the hard drive has changed, or are they just trying to get as much money as possible.
Thanks in advance!
If you can, connect a USB keyboard to your Mac, and then follow the instructions to reset it How do I reset the NVRAM on your Mac - Apple Support
-
Adobe first cc 2014.2 pro has stopped working error 1000
I'm about to throw this office into the room. Please someone help me. When I used last week, it closed suddenly after some time. Now, she's so fast, I can record only once. Can anyone help? He's going to the bottom of the Hill and I'm on deadline.
Thanks in advance,
Leslie
Hello
Please check if this helps: Adobe first CC2014.2 crash
Thank you
Regalo
-
Adobe QT32 Server CC 2014.2 has stopped working
Hi people!
I recently instaled Adobe CC 2014 and it woks great, except when everytime I close Premiere Pro this pop up message. Here the details on the window:
Signature of the problem:
Problem event name: APPCRASH
Name of the application: Adobe QT32 Server.exe
Application version: 8.2.0.65
Application timestamp: 5486d9b1
Fault Module name: QuickTime.qts_unloaded
Fault Module Version: 0.0.0.0
Timestamp of Module error: 542dbdf4
Exception code: c0000005
Exception offset: 5eb5ccf9
OS version: 6.1.7601.2.1.0.768.3
Locale ID: 1046
Additional information 1: 0a9e
More information 2: 0a9e372d3b4ad19135b953a78882e789
Additional information 3: 0a9e
Additional information 4: 0a9e372d3b4ad19135b953a78882e789
I'm running on a Dell XPS L502x with Windows 7.
If you need more information, aks me.
Thank you!!
I have reinstalled QT and flat CC but resolved!
Thank you!
-
Currently, I have Adobe Premiere Pro CS4 and have never had these problems before export. My calendar is less than 3 minutes long, but it deals with several large files. He made perfectly and it plays perfectly in the timeline. When I try to export using Media Encoder, however, it freezes at the same frame every time (which is actually a few seconds in!) then exit breaks down, while I force. I tried to export as many different codecs and the problem persists... same frame. I tried to create a new project from scratch and whisk a few titles and export that to see if it's just export anything. The new project exported very well, however, which I suppose is good news. But yes, my work on this project is very important for me and I reallllly want to export it. Help, please!
What are the details of the alleged audio file?
-
Adobe Flash 11.8.800.168 has stopped working
I can't watch the videos using Adobe Flash more since yesterday.
I have online classes and need to watch videos of the class.
Also YouTube videos no longer work.
Using FF 24.0If reset you continues, passwords, bookmarks, etc..
See also the Refresh Firefox – reset the parameters and modules
-
Adobe Flash Player error: has stopped working.
Original title: Adobe Flash Player.
I get a message from Adobe Flash Player 11.5 r502 has stopped working. What should I do to prevent this arise?
Hello
Check with Support Adobe and their forums.
Adobe - Support
http://www.Adobe.com/support/Adobe - communities
http://www.Adobe.com/communities/Adobe - Forums
http://forums.Adobe.com/index.jspa------------------------------------------
How to uninstall the Adobe Flash Player plug-in and ActiveX control - download utility uninstall
http://kb2.Adobe.com/CPS/141/tn_14157.htmlTroubleshoot Flash Player installation | Windows
http://kb2.Adobe.com/CPS/191/tn_19166.htmlOr
Download Revo Uninstaller - free Version - and use it to uninstall Flash
http://www.revouninstaller.com/revo_uninstaller_free_download.htmlReset
Now try Flash:
Download Flash Player (do not install the Google toolbar unless you really want to).
http://get.Adobe.com/flashplayer/
or:
Test of Shockwave and Flash players
http://www.Adobe.com/Shockwave/welcome/http://www.Adobe.com/software/Flash/about/
---------------------------
If there are still problems when running Flash Player:
Troubleshooting drive stabiility and performance
http://blogs.Adobe.com/JD/2010/02/troubleshooting_player_stabili.htmlFlash Player Support Forums<-- more="" knowledgeable="" flash="" player="" help="" available="">-->
http://forums.Adobe.com/community/webplayers/flash_playerI hope this helps.
Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle="">-><- mark="" twain="" said="" it="">->
-
4000 intellitype pro keyboard has stopped working
I get an intellitype pro has stopped working when I start. Keyboards zoom and undo function has stopped working. I tried like a lot that I can but still nothing
Hello
I suggest you to follow the steps in this link and check if it helps:
http://support.Microsoft.com/kb/838398
It will be useful.
-
HP Officejet Pro 8000 has stopped working on the upgrade to Snow Leopard (10.6)
Since the upgrade, despite the HP and Apple claiming that the upgrade would take care of things like new drivers, my 8000 Officejet Pro has stopped working. Of course, this could be a coincidence and something else caused the problem.
Quite simply, the printer button will Flash. The manuals indicate it means need new paper in the tray, or there is a jam. In addition, the print utility said 'in paper '. Of course, I have no jams, and there are 40 pages of paper in the one and only the plateau.
I deleted the printer in "Print & Fax", turned it off, unplugged the USB and then added back, twice, everything to nothing doesn't. Nothing changes. Still unable to print.
It doesn't seem to be anything I can try. This page, "Mac OS x: installation and use of the product in Mac OS X 10.6", simply going to say that I should remove the printer and add it, which of course I did. There are no other suggestions for what I could do.
So either 10.6 broke my ability to print, or the printer is otherwise defective and must be returned under warranty. Any ideas?
Thank you.
Update...
has gone through a series of emails with HP support, during which, with all due respect, I asked me to do what I had already tried. We got to the point where we were providing for the printer to be returned under warranty. Then yesterday morning, bam, the printer works again. No explanation and no idea.
Best regards.
-
import of vio - pov cam divx files hangs: "COM surrogate has stopped working".
Windows vista 64 4 GB of ram, 2.1 mhz
First elements 9
Import divx .avi VIO pov camera file blocks adobe PE9 with message: COM surrogate has stopped working.
If I uninstall divx then PE9 won't crash, but only audio is present. VIO said correct codec must be obtained from Adobe. Is there a fix for this so that my $100 is not lost?
Unfortunately, DivX and Xvid are not well taken in charge, or not at all. Some have had better luck with pre 9.0.1, but they are few.
In order to ensure that things are as good as they get, I follow the steps described in this ARTICLE and also make sure you have the latest version of the DivX CODEC installed.
Of CyberLink PowerDirector seems better to work with images of DivX, than does any program Adobe NLE.
Good luck
Hunt
Maybe you are looking for
-
How can I get my + tab to the right of my page Web open to work again?
Without warning, my + icon tab on my browser, stop working and I tried all sorts of troubleshooting to regain it back. It is very distraughtful without this tab and I find the new way to be tedious, especially when you have to move the cursor more fa
-
I just responded to this and won't again. Registration page of Firefox has been a pain to register, and this page seems to be defective. Tired of crap does not work with computers.Forget what I'm going to get rid of Firefox!
-
Tecra S2 bluetooth internal module
Where can I found out if it's possible to install internal bluetooth module PA3425U-1BTM on Tecra S2 model NUM. PTS20E-01W00MG3? Laptop was purchased in Europe (Slovenia)! P.S.: Where can I post a question for an expert... etc.
-
l can be used but its video game is the worst cuts on and off, off for too long, generally majorly slow?
-
Why are my fonts names in different colors?
When I go to control panel > fonts, most of the names of fonts are in blue. However, certain that I recently added are black. I wonder if I installed them the wrong way. I open the fonts folder and did a drag and drop. Can someone tell me what is hap