20 Nov-"first cc 2015.00 has stopped working"
HOW DO I UPDATE FIRST CC 2015? MANUALLY OR AUTOMATICALLY?
Running Windows 10, updated Intel drivers. I just 'installed' first CC 2015 via the Cloud for Windows.
When I try to open the program I get her "... has stopped working" message pop up.
I'm unable to locate "updater". Update files were located to ProDesignTools Web 'fail to extract' - and seems very suspicious to me.
I disconnected and logged in Creative Suite. Now, I spent 3 days trying to install and use the product without any results.
I would have taken the new clean install would have been the last and largest.
Hi David,
Follow the steps below:
' 1. go to Menu start and open the Device Manager.
2. click on the drop down for "graphics cards".
3. right click on the AMD graphics driver and select "disable."
4. try launches the first after you turn off the AMD driver.
Kind regards
Navdeep Pandey
Tags: Premiere
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