Adobe cannot find a program installed to check the serial number.
I download and install the trial version of C6.
I tell him while I have the serial number.
He comes back with:
Serial number you provided is valid, but calling it a product was not found on this computer.
Down, I loaded and installed 3 times.
Same message every time. For CS6, Acrobat Pro XI
If you have purchased an upgrade from an earlier version, and you don't have the old version of the software installed, you must have the serial number of the previous version in order to get through activation of treatment for the upgrade.
If you do not have an earlier version, you have either purchased a version upgrade without qualitifying for her, or is there something wrong with the purrchase because it appears that the software plans to do an upgrade. If these are more in the sense of your situation, I recommend to contact Adobe support directly using chat or by phone.
Here are some links to help get in touch:
http://www.Adobe.com/support/chat/ivrchat.html
http://www.Adobe.com/support/download-install/supportinfo/
Tags: Adobe
Similar Questions
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I bought Adobe Acrobat Pro Extended 9. My laptop got crashed and now I want to install Adobe Acrobat Pro extended 9 as I have the serial number for this product. I'm not able to find the download link for this product, but there is a link for Adobe Acrobat Professional 9 and I download and run the program installation and entered the serial number and it shows incorrect serial number. I need fix the download link for Adobe Acrobat Pro Extended 9. Thanks in advance.
Windows:
Download Acrobat products | 9, 8
Mac:
N ° 1)
Click on the below link, Sign In and open Photoshop Elements download link.
Do not close the page, just keep it open.
https://www.Adobe.com/cfusion/TDRC/index.cfm?product=photoshop_elements
Note: * If we do not keep the page of items in Photoshop, we will have access denied error message when file downloading install direct.
Then click on the link below and download the installer directly mentioned in step 2.
Step 2)
http://trials2.Adobe.com/applications/Acrobat/APRO/9/APRO9_Mac_WEB_WWEFG.dmg
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Our office has 10 licenses for Adobe Acrobat Pro. One of our computers crashed so we want to deactivate the license and reinstall on a new computer. How can we check the serial number on Acrobat Pro installed on each computer to determine what serial number is now unused? I don't want to die with the computer software
Hi John,.
It is not possible to disable the license from one computer crashed or possible to check which serial number has been used on computer because they are encrypted.
A retail license is good to be installed on 2 machines. I checked your account and found 4 different serial numbers of Acrobat registered for your account.
It is always suggested to buy a volume license, if you have more than 2 machines instead of buy 4 different serial numbers.
I checked all the serial numbers entered and you have sufficient activation count remaining to cover all your machines.
Kind regards
Rave
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I need to know how to check the serial number of the product on the installed machine?
I need to know how to check the serial number of the product on the installed machine?
You can go to Adobe.com and connect to the Adobe ID used to register the program.
The serial number would be listed under Manage account > Products & Plans
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Hello
I bought Adobe creative suite 5 master collection a few years ago. I got a new mac and I tried to install Photoshop cs6.
The serial number on the box no longer works (this serial number is not valid for adobe photoshop cs6 extended).
I have the serial number with me if you're Adobe and contact.
Thank you
Susan
Hi again,
- Looks like you have some issues causing third-party plugins installed here.
- Holding the SHIFT key launch PS and click Yes at the prompt, see if that does the trick.
- Check this thread for more details-
Concerning
Rohit
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My OS has been updated from Windows 7 to Windows 10 without disabling the Adobe Acrobat 9 installed on the machine. Now I'm not able to activate the reinstalled Adobe Acrobat. When I try to record the serial number, it is not accepted and is considered as invalid. Is it others to activate the serial No. ?
Hello
Please see error: "serial number is not valid for this product". Adobe Creative Suite and serial number incorrect error
Alternatively, you can contact customer service
Hope that helps!
Kind regards
Sheena
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I want to uninstall adobe first pro, but I don't have the serial number... where do I find this number?
Hello
Please see the link below.
It will be useful.
Quickly find your serial number
Vinay
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Adobe CS5 Master Collection, check the serial number?
I bought CS5 master collection for windows off ebay, there the trail version and the email with the serial number version complete series of adobe. I got it at low cost that I would not have bought if ebay had no buyer protection (if it's wrong, I can get my money back delivery included). When I understand how I check the serial number is a legitimate, which can be improved and is published by adobe, instead of a generated?
Thank you
You can call Adobe customer service, give them the serial number, and they will be able to tell you
If it is legitimate
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Adobe Illustrator CS6 My trial expired, I need the serial number to complete the installation, but my account does not have the serial number
Find the serial number of your Adobe product quickly
To the link below, click on the still need help? the option in the blue box below and choose the option to chat...
Make sure that you are logged on the Adobe site, having cookies enabled, clearing your cookie cache. If it fails to connect, try to use another browser.
Serial number and activation support (non - CC) chat
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I've got 4 Lightroom on the drive that is installed on my desktop Mac. I want to use it on a new MacBook with no disk drive. I can install it using the serial number of download? If so, how?
1. go to the following Web site and download the latest version of Lightroom 4:Adobe - Lightroom: for Macintosh: Adobe Photoshop Lightroom 4.4.1
2. run the installation package to install Lightroom.
3. use your existing serial number to activate the program.
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I'm trying to reinstall my previous version of Adobe Creative Suite Design Standard. I have the serial number and product number. How can I reinstall without disk? It's a downloaded purchase.
Available downloadable Setup files:
- Suites and programs: CC 2015 | CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4, CS4 Web Standard | CS3
- Acrobat: DC, XI, X | Suite X | 9,8 | 9 standard | 8 standard
- Captivate: 9 | 8 | 7 | 6 | 5.5, 5 | 1
- Cold Fusion: 11: 10 | 9.0.2 version 9.0.0, 9.0.1, 8.0.1, 8.0.0, 7.0, 6.1, 6.0, 5.0, 4.0
- Contribute: CS5 | CS4, CS3 | 3,2
- FrameMaker: 12, 11, 10, 9, 8, 7.2
- Lightroom: 6.4| 6| 5.7.1| 5 | 4 | 3
- Photoshop Elements: 14,13,12,11,10 | 9,8,7 win | 8 mac | 7 mac
- Premiere Elements: 14,13,12,11,10| 9, 8, 7 win | 8 mac | 7 mac
Download and installation help links Adobe
Help download and installation to Prodesigntools links can be found on the most linked pages. They are essential; especially steps 1, 2 and 3. If you click on a link that does not have these listed steps, open a second window by using the link to Lightroom 3 to see these "important Instructions".
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I bought the software for Adobe photoshop lightroom 5 Office depot, I have the serial number to download that will work in the United Kingdom if I sell it to someone out there
If you have a serial number US and that the person has an ID Adobe UK I don't think it will work... but you'll have to ask Adobe (it is an open forum, not the Adobe support)
Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">===>
Don't forget to stay signed with your Adobe ID before accessing the link below
Creative cloud support (all creative cloud customer service problems)
http://helpx.Adobe.com/x-productkb/global/service-CCM.html
Read also the transfer (sale of your software) https://forums.adobe.com/thread/1355892
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How can I check the serial number from Adobe if it is correct?
Hello adobe community,
I recently bought CS3 master collection (second hand) and must check Adobe if the serial number is correct.
can anyone tell me where exactly, I can do. Aware of correct e-mail address or phone number for Adobe?
Greetings Alina
This is an open forum, not Adobe support... Click below to contact Adobe staff for help
While the forums are open 24/7 you can't contact Adobe support at any time
Chat support: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">===>
Don't forget to stay signed with your Adobe ID before accessing the link below
Creative cloud support (all creative cloud customer service problems)
-
I am in the process to install everything back up to my Windows 7 that I bought. I want to reinstall Adobe PhotoShop elements 14 and I don't have the serial number. but I am not successful, he said I need to contact support? I wish I could talk to a person, but not I hope someone in the community can help. My PC is 64-bit.
Invalid License http://helpx.adobe.com/creative-suite/kb/error-serial-number-valid-product.html
-http://helpx.adobe.com/creative-suite/kb/invalid-serial-number-cs4.html
- and http://forums.adobe.com/thread/1038761
or
Select a topic and then I STILL NEED HELP to activate the Photoshop elements online chat
-http://helpx.adobe.com/contact.html?product=photoshop-elements or
-
I bought Photoshop elements 13 at BestBuy and I try to download on my MacBook Pro without CD. The redemption code gave me a serial number, but when I entered the serial number, it tells me it is invalid.
See if the following can help:
Error "serial number is not valid for this product". Creative Suite
If you wish to contact try to Support from Adobe using cat...
Chat support - the link below click the still need help? the option in the blue box below and choose the option to chat...
Serial number and activation support (non - CC) chat
http://helpx.Adobe.com/x-productkb/global/Service1.html ( http://adobe.ly/1aYjbSC )
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