Adobe CC at the top right of my Mac is empty.

I tried to go to the Adobe site for re - download CC.  It says it's loading, but IT IS NOT!  There is a download icon in the upper right corner of my Mac, which should show it is downloading, but the only thing it shows is my recent downloads, nothing for the CC.  I tried all the menus help from Adobe, but he continues to send me in a loop.  Return to the screen, that is without help!

Here, any help would be greatly appreciated.

I tried the above, does not.  Finally, I went to the Adobe site and it took FOREVER to find the link to chat with someone.  When I finally found it, the support has been fast and efficient.  I had to give him permission to embark on my computer.  I don't know what he was doing, but he has set.  But thank you for your response.  I wish that had worked for me, but it didn't.

Tags: Adobe

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