Adobe CC, "download error. Please contact customer support. »
Hello
I use CC CC/Illustrator Adobe a few months now, but when I started my pc today CC won't let me access illustrator in the applications tab. Here's a screenshot of my problem, I am quite annoyed because I have work I need to do today.
Any help will be appreciated, thanks!
Follow the procedure below:
Uninstall Adobe Creative Cloud.
Using creative cloud | Uninstall the creative cloud desktop application
Step 1:
Open the c: drive and navigate to C:\Program Files (x 86)------\Adobe " common files".
Open the Adobe folder and delete folders named Adobe Application Manager and OOBE.
Step 2:
Navigate to C:\Program Files (x 86) \Adobe.
Open Adobe file and if present the file to remove Adobe Creative Cloud . [* important]
Impossible to remove? Rename it to Adobe Creative Cloud centenarians.
Step 3:
Press Windows button (located between Ctrl and Alt buttons) with the key R together at once, you will get a command window.
Type below command and press the enter"" key.
AppData
Then go to the Local > Adobe.
Open the Adobe folder and delete folders named AAMUpdater and OOBE.
Step 4:
Make sure that Adobe Creative Cloud is not listed in the control panel > programs and features. list.
Temporarily disable the firewall [ optional ]
Step 5:
Click on the link below and download Adobe Application manager and install the same:
http://download.adobe.com/pub/Adobe/creativesuite/CC/Win/ApplicationManager9.0_all.exe
Once the installation is complete, look for the icon of Adobe Application Manager launch on desktop and double-click it.
It will start the update process. and he should get updated to Adobe Creative Cloud app.
Tags: Adobe
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http://helpx.Adobe.com/creative-cloud/KB/failed-install-creative-cloud-desktop.html
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