Similar Questions

• Cannot install creative cloud on window 10 apps after the new update

  I recently clean install window 10. After that I successfully installed the creative cloud but when I try to install any application such as Photoshop, Illustrator, I got an error (exit code 7 error DF024 cannot move files to c\program file\comman file\something,... to file C:\program * 86\something...) ... {I don't remember now} but I try a clean install, creative cloud cleaning tool, safe mode but still get this error. Please tell me what to do because I'm really going! t tired of this thing...

  If you have antivirus software installed, disable it, and then try to reinstall your applications

• Creating cloud missing or damaged after the Installation of the App

  I can install the soft cloud creative very well.  But after I installed my first app (Photoshop the first time), it is said then that creative cloud is missing or damaged when I try to install another app.  The computer will then ask me to re-download creative cloud, but when I click the installer for a second time, it "opens", but nothing happens.

  The first time it happened, I uninstalled and reinstalled creative cloud.  It installed correctly and I installed InDesign (the first application for the second round), but he does the same thing - creative cloud is missing or damaged after this first installation and rerun the installation has nothing.  In addition to this message for the creative cloud, if I try to run the setup .exe for the app directly, it will start the configuration, then quit with no error message or anything - just installation box goes.

  Of course, I wish I could have multiple applications of creative cloud on my computer.

  Follow the procedure below:

  Uninstall Adobe Creative Cloud.

  Using creative cloud | Uninstall the creative cloud desktop application

  Disable the firewall temporarily.  [Optional step]

  Step 1:

  Open the c: drive and navigate to C:\Program Files (x 86)------\Adobe " common files".

  Open the Adobe folder and delete folders named Adobe Application Manager and OOBE.  [* important]
  

  Step 2:

  Navigate to C:\Program Files (x 86) \Adobe.

  Open Adobe file and if present the file to remove Adobe Creative Cloud . [* important]

  Impossible to remove? Rename it to Adobe Creative Cloud centenarians.

  Step 3:

  Press Windows button (located between Ctrl and Alt buttons) with the key R together at once, you will get a command window.

  Type below command and press the enter"" key.

  AppData

  Then go to the Local > Adobe.

  Open the Adobe folder and delete files named AAMUpdater and OOBE. [* important]
  

  Step 4:

  Make sure that Adobe Creative Cloud is not listed in the control panel > programs and features. list.

  Click on the link below and download Adobe Application manager and install the same:

  http://download.adobe.com/pub/Adobe/creativesuite/CC/Win/ApplicationManager9.0_all.exe

  Once the installation is complete, look for the icon of Adobe Application Manager launch on desktop and double-click it.

  It will start the update process.

  Once completed,

  He shud launch Adobe Creative Cloud app.

  Then launch InDesign application and check.

• I get the reminder that the creative cloud is missing or damaged and to download a new CC, when I try to download he did not finish, it goes back to the statement that I need to download any new creative cloud.  Anyone who has this problem

  I get the reminder that the creative cloud is missing or damaged, and to download a new CC, when I try to download it will try then goes back to the original message that the CC is damaged or missing.  Anyone else having this problem and what to do?

  If they are cc, Yes.

  Uninstall anything cc, clean by use the CC cleaning tool to resolve installation problems. CC, CS3 - CS6 and then reinstall your cc, Download Adobe Creative Cloud apps desktop app | CC free trial Adobe

  Use the cc desktop app to install your cc of adobe programs.

• MacOS 10.10.5, Adobe Creative Cloud Desktop App Error: 204 during the refresh

  Dear community!

  MacOS 10.10.5, Adobe Creative Cloud Desktop App Error: 204 during the refresh. Then, by running the uninstall for CC App. program, downloaded CreativeCloudInstaller.dmg on the Adobe site and tried to install the App error Code. : 43 during the installation. I cleaned everything with Soft Cleaner, no effect. I deleted all the Adobe programs and applications related and downloaded CreativeCloudInstaller.dmg once again - during installation error: 43. Now, I'm speechless. Can someone please give me a hint, how I can solve my problem?

  Hello

  You will need to uninstall and reinstall the application.

  If you want you can follow the procedure:

  1) click on the Finder and find the options listed next to the Apple icon located in the upper left corner of the Office to screen and click the "Go" menu button and select 'utilities '.

  (Applications > Utiliites)

  Look for a CC Adobe and Adobe Application Manager folder under utility window and trash both folders.

  
  

  2) trash Adobe Creative cloud of many Applications.

  3)

  (1) right-click on the icon in the Finder, then select the option "Go-ToFolder.

  (2) you will get a text box, type in the following command and then press the 'return '. (Don't miss ~ symbol)

  ~/Library

  (3) then navigate to Application Support > Adobe.

  Open the Adobe folder and trash folders named AAMUpdater and OOBE.

  4)

  (1) right-click on the icon in the Finder, then select 'Go - To' folder.

  (2) you will get a text box, type in the following command and then press the 'return '.

  / Library

  (3) then navigate to Application Support > Adobe.

  Open the Adobe folder and trash folders named AAMUpdater, Adobe Application Manager and OOBE.

  5) click on the link below and download & run Adobe Cleaner tool:

  Select the option "Adobe Application Manager for Mac OS X 10.6 ' and then click on"Clean up selected. "

  https://helpx.Adobe.com/content/help/en/Creative-Suite/KB/CS5-cleaner-tool-installation-PR oblems/_jcr_content/hand-Sea/accordion_container_1/accordion-nominal/accordion-point-1/agreement I on-item-par/procedure/proc_par/step_3/step_par/download/file.res/AdobeCreativeCloudCleane r Tool.zip

  6) click on the link below and the downlaod Adobe Application manage and install the same. http://download.Adobe.com/pub/Adobe/creativesuite/CC/Mac/ApplicationManager9.0_all.dmg

  Once the installation is complete, the installation box will disappear.

  Open the Applications folder, then search icon Adobe Application Manager.

  Double-click it, it will start the update process and is updated for creative cloud application.

  Kind regards

  Sheena
  

• When I try to install Adobe Creative Cloud stops, stops at halfway of the installation point and closes. (The download is also very slow) can someone help me please? Thank you!

  When I try to install Adobe Creative Cloud stops, stops at halfway of the installation point and closes. (The download is also very slow) can someone help me please? Thank you!

  Please, try the following steps:

  • Uninstall Adobe CC (https://helpx.adobe.com/creative-cloud/help/uninstall-creative-cloud-desktop-app.html)
  • Reboot the computer.
  • Install the latest Adobe Creative cloud version from the link: CC help | Creative cloud desktop

  Guinot

• Is there a fault with upgrade 2.13.121 for the interface Adobe Creative Cloud? I want to check the updates of the program and update freezes at 5% - I have now tried 6 to 8 times to + 5 min once - it's over half an hour of my life!

  Is there a fault with upgrade 2.13.121 for the interface Adobe Creative Cloud? I want to check the updates of the program and update freezes at 5% - I have now tried 6 to 8 times to + 5 min once - it's over half an hour of my life!

  Hi David,

  Please check the help below document:

  https://helpx.Adobe.com/creative-cloud/KB/Error_Code_2_failed_update.html

  Kind regards

  Sheena

• I bought an annual subscription from month to month with Adobe Creative Cloud. I have the applications installed on my Mac but when I downloaded Adobe Creative cloud on my PC, it's wanting to download me new applications of 2014 and there is no way to dow

  I bought an annual subscription from month to month with Adobe Creative Cloud. I have installed on my Mac apps but when I downloaded Adobe Creative cloud on my PC, it's wanting to download me new applications of 2014 and there is no way to download previous versions for my PC. What should I do? I can not even cancel my subscription because Adobe has hidden this option.

  Previous through Cloud http://helpx.adobe.com/creative-cloud/help/install-apps.html#previous

  Cancel http://helpx.adobe.com/x-productkb/policy-pricing/return-cancel-or-change-order.html

  -or by phone http://helpx.adobe.com/x-productkb/global/phone-support-orders.html

• Be creative cloud for Lightroom and Photoshop support the new Canon Mark II 1DX CR2 files? [was: RAW CR2 files]

  Be creative cloud for Lightroom and Photoshop support the new Canon Mark II 1DX CR2 files?

  Yes, take care that the camera has been added in Camera Raw version 9.5.

  Devices supported by Adobe Camera Raw

• notification that creative cloud is "missing or damaged".

  someone was wrong to download creative cloud with the notification that it is missing or damaged? I want to give it a try with illustrator, but I can't until the creative cloud can be installed and it won't install... any help appreciated!

  uninstall the cc desktop application (if it is installed), own by the use of the Adobe Creative Cloud cleaning tool to solve installation problems, restart your computer and install the application of office, download Adobe Creative Cloud apps | CC free trial Adobe

• Adobe Creative Cloud not recognizing Applications installed after download problems

  Hello

  Can't find a satisfactory answer in the forums!

  I was prompted to update ACC app the other day and ended with the 1002 very annoying error!

  I have searched the forum and followed the advice of a staff member on how to remove the application, use the vacuum cleaner (missing some vital info there!) and how to download the app again.

  Which seemed to go all well enough - well, not really!

  None of my existing applications already downloaded have been recognized by the PS app, I, ID, bridge, Muse etc.

  How awful! Now I have to redownload all apps and that takes a lot of time with my download speed and I need to work! The customers are waiting!

  How can it set without having to re - download applications and without upsetting the boat any more?

  I'm on a PC with Windows 7 modern

  Thank you

  Hi JoziG,

  I agree to the suggestions of kglad, however, before you reinstall the remaining applications, please try to change the language setting for Adobe Creative Cloud applications and share the results.

  Thank you

• "Creative cloud is missing or damaged.

  I am on Windows 10, have the same problem I've seen here several times.

  I have:

  1 uninstalled ALL adobe applications.

  2 Ran the CC cleaning tool, it says remove ALL whenever he asked.

  3. restarted, rebooted, rebooted,

  4 remove any that I could find with "Adobe" as a name of folder on my system whole and also empty folders temp, just in case.

  rebooted 4.5 more...  Nothing adobe listed in my programs installed, nothing Adobe running in the background,

  5 re-downloaded (again)... the Adobe Cloud application of the link than anything the world keeps pointing too...

  6 install the application Adobe, (even made with administrator privileges)

  7 has got the same error AGAIN.  (I was not even installed of the CC apps, just signed, saw the list of my applications available and rebooted and pouf, error.)

  Go back to step 1.

  I have lived this loop two TIMES now, no help here does help.

  so... H E L P PLEASE!

  Edit: as additional info, this is an installer of Windows 10 returned, I recently had the MS "Reset the PC" software as MS calls it, so it's a pretty clean install, for the most part, (office, VS) and Autotesk Creative Suite.)

  OK, I think I got it to work,

  The trick was 6.  Installed the application Adobe, (even made with administrator privileges)

  When I install as administrator, it should work, I've tried this,

  Since I wiped it if it was easy to find what was only Adobe Cloud installed, well, I found this:

  C:\Program Files (x 86) \Adobe\Adobe Creative Cloud\ACC

  File: Cloud.exe Creative

  I put it to 'all users' run as admin... Ottoman, problem disappeared.

  I reboot and it fires just with everything else.

  In all my research on this site, I have not seen this particular little help, so, maybe it will help someone else.

  So to be useful (it's for Windows 10, may or may not work anywhere else.)

  1. go in: C:\Program Files (x 86) \Adobe\Adobe Creative Cloud\ACC

  2 right-click: Creative Cloud.exe, then click on "Properties".

  3. Select the tab 'comparability '.

  4. down, there is a marked shield button: click the "Change settings for all users".

  5. check "run this program as an administrator".

  6 ok, Ok and your done, reboot and I hope it was her.

  I don't know if there are security problems with this, you will have to ask Adobe.  It is their tool.  It's just got rid of this error.

• All Creative Cloud software has stopped working after the upgrade to Windows 10

  So... earlier this week, I upgraded my computer from Windows 8.1 for Windows 10, in which I had installed CC of Photoshop, Illustrator CC and first Pro CC from the creative cloud application, all versions of 2015. They were all working well.

  Then, after the upgrade, none of them work. I tried to delete it, follow these instructions: use of the Adobe Creative Cloud cleaning tool to resolve installation issues , but no progress.

  I have error message seems to be exactly the same as in this post: Adobe Illustrator CC 2015 does not launch on Windows Pro 10

  But their solution was a reinstallation of the system, which I just can't do it right now.

  You may wonder that Windows 10 is the problem, but I did exactly the same thing on my phone 3 weeks ago. And it worked fine! (the only difference is that I had CS6 and after upgrading Windows 10 CC)

  Screenshots:

  

  

  

  This error happens (right) too, but I accidentally ticked the box "don't show me": ins.png https://forums.adobe.com/servlet/JiveServlet/showImage/2-7823824-798279/AI-CC19-Error-Plug

  If it does not work. You can try to uninstall and reinstall Microsoft redistributable packages of 2013 and 2012 versions.

• Adobe creative cloud app is unable to complete the installation

  I just downloaded adobe creative cloud app for mac, and then I open it, but it is not completed the download or installation

  This photo

  

  After this step, that it automatically cancelled!

  Please help...

  Please read and reply here with the https://forums.adobe.com/thread/1499014 information

  -try some steps such as changing browsers and disable your firewall

  -also clear the cache of your browser if you start with a fresh browser

  http://myleniumerrors.com/installation-and-licensing-problems/creative-cloud-error-codes-w ip.

  http://helpx.Adobe.com/creative-cloud/KB/failed-install-creative-cloud-desktop.html

  or

  A chat session where an agent can remotely look inside your computer can help

  Cloud creative support chat (all creative cloud customer service problems)

  http://helpx.Adobe.com/x-productkb/global/service-CCM.html

• A history of the orders is not found on my Adobe Creative Cloud account. Only, I bought the annual plan for the student to the University about 3 months ago and now I have to buy a new one in order to download the applications.

  I joined the Adobe Creative cloud and bought an annual plan more 2 months free with Creative cloud as a user of University student. I could download apps (not in first instance) that was available in the plan, but since I reinstalled a new operating system on my Mac laptop, not only I was able to download only the apps for the trial, but found no order history in my account. As if I never bought the plan. Could someone help me with this problem?

  Since this is an open forum, not Adobe support... you must contact Adobe personnel to help
  Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">
  Don't forget to stay signed with your Adobe ID before accessing the link below

  Creative cloud support (all creative cloud customer service problems)
  http://helpx.Adobe.com/x-productkb/global/service-CCM.html