Adobe Creative Cloud keep loading
Hello, I downloaded Adobe Creative cloud today and when it opens, it keeps on loading and I can't click anything. It looks like http://prntscr.com/85mb5l
I don't know how to fix it if you please help me.
N ° 1)
Complete all Adobe processes as creative cloud, CoreSync, AAMUpdater Manager of tasks.
Step 2)
Temporarily disable anti-virus and firewall. [Optional]
Step 3:
Press Windows button (located between Ctrl and Alt buttons) with the key R together at once, you will get a command window.
Type below command and press the enter"" key.
AppData
It will open the Appdata folder.
Then go to the Local > Adobe > OOBE. OOBE folder and delete "' Opm.db ' file."
Step 4:
(1) open Control Panel and then click on the network and Internet"" option.
2) click on Internet options, click on the tab "connections".
(3) in the 'Connections' tab, select 'LAN' settings, you will be able to view the LAN settings box.
(4) check the box-"automatically detect settings" and then "uncheck" all the other boxes as "configuration Script auto use", "Use a proxy server," proxy server ", then click on the ok button."
5) click on 'Network settings' button once again, make sure that "Automatically detect settings" is the only option you select, the window of properties of LAN so clear.
Then again Adobe Creative Cloud app and check.
Tags: Adobe
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A chat session where an agent can remotely look inside your computer can help
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http://helpx.Adobe.com/x-productkb/global/service-CCM.html
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To the link below, click on the still need help? option in the blue box below and choose the option to chat or by phone...
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You can also view the threads below:
https://forums.Adobe.com/thread/1832357
Persistent Cloud error - error download - creative
Re: Creative Cloud "Download error" message
Kind regards
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Have you checked 10 Windows and Adobe Creative Cloud ?
You can also contact the support for this: https://helpx.adobe.com/contact.html
Concerning
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You will not be charged after the end of the trial.
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Kind regards
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I think the error you encounter can be solved easily by following a few simple steps from the document below:
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If the document does not resolve the problem for you, don't hesitate to go back to Support Adobe & we will be more then happy to help you further by the following link below:
See you soon!
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uninstall your cc, Creative Cloud desktop application help | Uninstall the creative desktop application Cloud
clean through the use of the Adobe Creative Cloud cleaning tool to solve installation problems
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Please try to delete folder OOBE to this place than the launch and the connection to CC Deslktop apps.
Windows:
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Mac:
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Please let us know if it helps.
Kind regards
Abhijit
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