Center of solution error at startup - HP4500 wireless


HP Officejet Pro 8500 A909g

Win 7, 64 bit, Intel Dual Core

Error at startup of the solution center 'Solution Center cannot work because your installation is not complete.  "Please plug in USB (I am running wireless) or restart the installation of the CD.

Both software & printer worked very well for a long time.  To reinstall the software (yet) as 8500 disappeared from ground Ctr.  Removed all HP using HP uninstall disk, and then click Add/Remove programs.  Restarted the modem and printer.  Install and the latest version of the downloaded software went well.  8500 wireless recognized installation is complete, test page print wireless.  At the exit did not restart. Tried to ground Ctr and above got the error at startup.  I rebooted.  The same problem.  Then, I removed all and tried again with the same result.  HP printers are great - the software I used (in addition to time & different HP printers) makes me absolutely crazy!

Kind regards



Hey Sherich - Id suggest giving the utility Install of Windows 7 to try first and then the doctor of printing & scanning HP. They can be found here: Hp Diagnostic utility's

Let me know if or the other of these tools are able to solve the problem. Otherwise post returns with all new details or error messages, and we can go from there.

Sorry for the delay!


Tags: HP Printers

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