Adobe Creative cloud / payment

Similar Questions

• Impossible to process your Adobe Creative cloud payment

  Hello

  I am writing here, I had no money on my card when Adobe wanted to process payments for 2 products that I bought and I have to pay on a monthly basis. I received an e-mail with "Unable to process your Adobe Creative Cloud payment" and that I should update my info, my info is the same. I'm just not the amount of money that adobe needed to process the payment.

  Can you please let me know how to proceed?

  Thank you!

  Hello

  I advise you to contact Adobe sales team to place an order.

  Contact us | Adobe

  Hope that helps!

  Kind regards

  Sheena

• Adobe Creative cloud issues after passage of payment method

  I just changed the cards to use to payments so that I could continue to use Adobe Creative Cloud, but for some reason, all my apps appear as tests only. What can I do to Exchange my full apps? It would seem that it is a big mistake, because I already paid for Adobe Creative Cloud and all applications in the package.

  Sign out of your account of cloud... Restart your computer... Connect to your paid account of cloud

  -Connect using http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html

  -https://helpx.adobe.com/creative-cloud/help/sign-in-out-activate-apps.html

  -http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html

  -https://helpx.adobe.com/x-productkb/policy-pricing/activate-deactivate-products.html

  or

  Since this is an open forum, not Adobe support... you must contact Adobe personnel to help

  Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">

  Don't forget to stay signed with your Adobe ID before accessing the link below

  Creative cloud support (all creative cloud customer service problems)

  http://helpx.Adobe.com/x-productkb/global/service-CCM.html

• Why my renewable annual subscription to Adobe Creative Cloud its more expensive than my first payment for it?

  Why my renewable annual subscription to Adobe Creative Cloud (US$ 599,88) its more expensive than my first payment for it (US$ 479,88)?

  It was I think I understand that once you subscribe to the annual subscription your renewable cost less expensive than the first installment, but on the contrary, it me encrypted more than the first time.

  Could someone explain to me why this is?

  Thank you

  It was my understanding that once you subscribe to the annual subscription your renewable will cost less than the first payment,

  You have a link for where you reading?

  Adobe world, the first year of membership Cloud is the cheapest. They offer the membership at a discount for the first year and hope that you will fall in love with her.

  After the first year, the annual membership fee amounts to normal price for year 2 and (except for future price increases) is going to be the price for the following years.

• How can I stop my subscription and payment in Adobe Creative cloud?

  How can I stop my subscription and payment in Adobe Creative cloud?

  Hello

  Please contact support by calling/chat for cancellation requests and billing queries:

  Contact the customer service

  * Be sure to stay connected with your Adobe ID before accessing the link above *.

  You can also check the help below document:

  https://helpx.Adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html

  Please go through the Adobe - General conditions of subscription as well.

  Kind regards

  Sheena

• I just paid for adobe Creative cloud for the year, but I can't download anything, but the version track even if it is on the same adobe account and my payment went through?

  I just paid for adobe Creative cloud for the year, but I can't download anything, but the version track even if it is on the same adobe account and my payment went through?

  Hi Amy

  Refer to the applications Cloud Creative back in test mode after an update until 2015 for CC

  Thank you

  Varun

• I downloaded Adobe Creative Cloud and asked After Effect.  They received my payment, but did not send me the activation code.  Where can I find it?

  I downloaded Adobe Creative Cloud and asked After Effect.  They received my payment, but did not send me the activation code.  Where can I find it?

  Hi Dawud,

  You can follow the article: sign activation, or connection errors. CS5.5 and later, Acrobat DC that will help you get this issue fixed.

  Let us know for any additional questions.

  Thank you

  Yann Arora

• I keep getting asked to update my Adobe Creative Cloud membership payment, when I already have updated it

  I've updated my Adobe Creative Cloud membership again,

  and when I go on my Adobe account management page, the plans that I have subscribed to have contributed for a year ending next year

  why I still get updates by e-mail asking an another update?

  Verify your subscription again, Adobe ID

  mainly to confirm the adobe id used to subscribe.

  log out and then back to your office to cc using the same adobe id allowing you to check your subscription is current, https://helpx.adobe.com/creative-cloud/help/sign-in-out-activate-apps.html

• Adobe Creative Cloud. Error 1

  Hello, after re-registration for another account on the site and the payment programs, Adobe Creative Cloud decided to upgrade. Update failed, an error 1. I tried to remove it and reinstall it. Together just has not proved, it gave the same error. What should do?

  Code 1 https://forums.adobe.com/thread/1434528

• Adobe Creative Cloud Software

  I am interested in buying the Adobe Creative Cloud Software. Do I have to pay an annual subscription or can I buy the software outright?

  Cloud is subscription only. CS6 is the last version with single payment

  Or, two elements Adobe Elements bundle programs. Adobe Photoshop Elements Adobe Premiere Elements 14 & 14

• Adobe Creative cloud with 500px

  I have bought/subscriber to Adobe Creative Cloud through 500px, went through the steps of payment but still did not get the CC on my Mac to install app.  Don't know what to do or who to contact, I tried Googling the answer, but I don't find any mention of this issue.

  https://forums.adobe.com/thread/1568798 on 500px problems

  Your subscription to cloud shows correctly on your account page?

  https://www.adobe.com/account.html for subscriptions on your page from Adobe

  If you have more than one email, you will be sure that you use the right Adobe ID?

  .

  If Yes

  Sign out of your account of cloud... Restart your computer... Connect to your paid account of cloud

  -Connect using http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html

  -http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html

  -http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html

  -http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html

  -ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp

  -http://helpx.adobe.com/creative-cloud/kb/license-this-software.html

  .

  If no

  This is an open forum, Adobe support... you need Adobe personnel to help

  Adobe contact information - http://helpx.adobe.com/contact.html

  Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">

  -Select your product and what you need help with

  -Click on the blue box "still need help? Contact us. "

• Adobe Creative Suite 6 vs Adobe Creative Cloud

  I currently use Adobe Master Suite 6 as a student at full sail University and I was wondering what was the difference, if any, between the Suite Master Collection 6 and the creative cloud. Can you get it someone please let me know so that I can see if I improve? Thank you in advance.

  Wiliam

  CS6 is 3 years old and is no longer being updated to work with the new operating system Mac or Windows

  Individual programs, in 3 years and more, also do not have the latest features in versions of cloud

  You can click on each program in the catalogue to find out what is new desktop applications Adobe Creative Cloud | Adobe Creative Cloud

  What you have is always your after your payment... Cloud programs are by subscription plans creative cloud pricing and membership | Adobe Creative Cloud

• Question (Student and Teacher Edition) your Adobe Creative cloud

  If I start the monthly payment for Adobe Creative Cloud (student and teacher edition) plan and I have need to cancel, can I do without having to pay a fine or be required to pay the whole of the annual plan?

  Annual plans paid annually or monthly, based on a commitment for one year. Student plans are offered as annual plans.

  If you purchase a monthly subscription, you can see the single application or all plans app here:

  Pricing plans and creative Cloud membership | Adobe Creative Cloud

  They may also be of interest:

  FAQ: How to buy a creative cloud subscription?

  FAQ: What is the difference between an annual plan and monthly plan?

  FAQ: What plans are available for creative cloud?

  FAQ: How can I find what is included in each Plan creative cloud?

• Turned on my iPad on Christmas and were automatically charged for Adobe Creative Cloud

  Hello

  My problem is mainly in the title. I don't remember being asked to activate or to pay for the service and I only realized that I was charged when checking my bank records.

  How and why have I been charged? I canceled the product today but I don't know which provides a refund because it is an annual fee. Is there a link between Apple and Adobe, which automatically configures this accusation? And how can I get a refund.

  Thank you.

  Cloud creative for iOS is a free application, so you should not be charged for it. Adobe Creative cloud on the App Store on iTunes

  You must only be loaded during a creative cloud membership if you bought for your PC or Mac.

  If you cancel within 14 days of purchase, you can get a full refund. Please contact support to discuss the issue: account/payment problems, still need help

• Cancellation of the plan one year Adobe Creative cloud

  Hello, in August 2014 I did a one year for Adobe Creative Cloud for student membership. Each month, I had a billing evidence in my account, but I had, always every month, a double debit on my credit card note so I decided to cancel my subscription. Indeed in August 2015, I made the termination of my program by an email I received from Adobe. I went into my account and made a clik on "by only it piano clicca who" and I made a screenshot of the page in which it was written that my plan would be canceled in September 2015 29 (I still have the screenshot and I can send you if you need it).

  Today morning, so that I saw an e-mail (in another email address, not the same as the account of cloud creative adobe) in which I received a notification that has been the third tent to payment plan that did not work.

  So the question is: my plan for one year for creative cloud is always on the go or not? Because I was convinced that my plan were already cancelled (to the point that I have used none of the programs Adobe Creative cloud after half of the Septmber 2015).

  Also, I still have a lot of 'double' payments to recover and I really want to know how to do it.

  Thank you for your help

  Alessia

  Hello

  Please contact support by calling/chat for cancellation requests and billing queries:

  Contact the customer service

  * Be sure to stay connected with your Adobe ID before accessing the link above *.

  You can also check the help below document:

  https://helpx.Adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html

  Please go through the Adobe - General conditions of subscription as well.

  Kind regards

  Sheena