Adobe Creative cloud issues after passage of payment method

Similar Questions

• Adobe Creative cloud issue to download applications

  Adobe Creative cloud question to download the apps. Please find attached the below error message:

  We are faceing in woendow number 7

  

  Hello

  On the issue of error in download, please see the following forum topic.

  https://forums.Adobe.com/thread/1156604

  I hope this helps.

  Kind regards

  Sumit Singh

• Cannot sign Adobe Creative cloud with wrong email

  AlHello,

  I created an account to download Adobe Creative Cloud. After downloading, I opened creative cloud and he asked to check my e-mail address, except that I misspelled my email address. The email is part of a private domain so I can't create an email that fits him and there is no way to disconnect from creative cloud because it remains on the verification page.

  I tried to uninstall and install creative cloud, I also tried to follow these steps:

  Delete the OPM.db file:

  1. Close the creative cloud application.
  2. Navigate to the OOBE folder.
     Mac OS: /Users/ [user name] / Library/Application Support/Adobe/OOBE
     
     
  3. Delete the file opm.db.
  4. Launch the creative cloud.

  
  

  
  Although it still does not work.

  How can I connect to creative cloud with my real account when it is stuck on test screen with incorrect email that I do not have access to?

  Hello

  Greetings from Adobe!

  Contact us please contact customer service

  Kind regards

  Gary singh

• I installed Photoshop and Lightroom CC programs by creative cloud, but after 30 days expired programs. The payment is in discount on my credit card. I can't open these programs because I can't open the program because Adobe application results

  I installed Photoshop and Lightroom CC programs by creative cloud, but after 30 days expired programs. The payment is in discount on my credit card. I can't open these programs because Adobe ask activation or the code number.

  Your subscription to cloud shows correctly on your account page?

  If you have more than one email, you will be sure that you use the right Adobe ID?

  https://www.adobe.com/account.html for subscriptions on your page from Adobe

  If Yes

  Some general information for a subscription of cloud

  Cloud programs don't use serial... numbers you, connect you to your cloud account paying to download & install & activate... you may need to sign out of the cloud and restart your computer and log into the cloud for things to work

  Sign out of your account of cloud... Restart your computer... Connect to your paid account of cloud

  -Connect using http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html

  -http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html

  -http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html

  -http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html

  -ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp

  -http://helpx.adobe.com/creative-cloud/kb/license-this-software.html

  If no

  This is an open forum, Adobe support... you need Adobe personnel to help

  Adobe contact information - http://helpx.adobe.com/contact.html

  -Select your product and what you need help with

  -Click on the blue box "still need help? Contact us. "

• I downloaded Adobe Creative Cloud and asked After Effect.  They received my payment, but did not send me the activation code.  Where can I find it?

  I downloaded Adobe Creative Cloud and asked After Effect.  They received my payment, but did not send me the activation code.  Where can I find it?

  Hi Dawud,

  You can follow the article: sign activation, or connection errors. CS5.5 and later, Acrobat DC that will help you get this issue fixed.

  Let us know for any additional questions.

  Thank you

  Yann Arora

• Why my renewable annual subscription to Adobe Creative Cloud its more expensive than my first payment for it?

  Why my renewable annual subscription to Adobe Creative Cloud (US$ 599,88) its more expensive than my first payment for it (US$ 479,88)?

  It was I think I understand that once you subscribe to the annual subscription your renewable cost less expensive than the first installment, but on the contrary, it me encrypted more than the first time.

  Could someone explain to me why this is?

  Thank you

  It was my understanding that once you subscribe to the annual subscription your renewable will cost less than the first payment,

  You have a link for where you reading?

  Adobe world, the first year of membership Cloud is the cheapest. They offer the membership at a discount for the first year and hope that you will fall in love with her.

  After the first year, the annual membership fee amounts to normal price for year 2 and (except for future price increases) is going to be the price for the following years.

• AfterEffects CS6 will not show on my Adobe Creative cloud. I work in a school district. The error message is: ' we are currently experiencing some issues, please try again later. " If the problem persists, contact customer service. "It is to go

  AfterEffects CS6 will not show on my Adobe Creative cloud. I work in a school district. The error message is: ' we are currently experiencing some issues, please try again later. " If the problem persists, contact customer service. "This has happened during about two weeks, give or take. Everything is displayed. Are there patches? Thank you

  You MUST have a 64-bit computer and operating system... What is your computer?

  -Programs are supposed TO not view or download if they are not installed on your computer

  MINIMUM for After Effects and Premiere Pro http://helpx.adobe.com/premiere-pro/system-requirements.html

• my free student program has just ended and I sign a membership paid creative cloud. After the payment, I still can't open my photoshop.

  my free student program has just ended and I sign a membership paid creative cloud. After the payment, I still can't open my photoshop.

  is this normal? How can I get my open photoshop application after completing the payment?

  Please use the following steps.

  1. Download creative Cloud desktop application from the link Download Adobe Creative Cloud apps | CC free trial Adobe
  2. Sign in using your Adobe ID and password.
  3. Go to the applications Panel and install the CC 2014 of the required application.

• I just paid for adobe Creative cloud for the year, but I can't download anything, but the version track even if it is on the same adobe account and my payment went through?

  I just paid for adobe Creative cloud for the year, but I can't download anything, but the version track even if it is on the same adobe account and my payment went through?

  Hi Amy

  Refer to the applications Cloud Creative back in test mode after an update until 2015 for CC

  Thank you

  Varun

• Hello, I am trying to update Adobe Creative Cloud Desktop but there is an error after instalation (error code: 50)

  Hello, I am trying to update Adobe Creative Cloud Desktop but there is an error after instalation (error code: 50)

  Uninstalling and reinstalling - nothing change.

  Hi slawek,.

  Please see the thread below where this issue was discussed:

  Error code 50

  Kind regards

  Sheena

• Adobe Creative Cloud Apps stop after start up

  Everytime I open Adobe Illustrator or Photoshop, they load but then stop immediately. I tried to uninstall and then reinstall creative cloud and apps, but they still do not work.

  (I'm on MAC)

  Can someone help me find a solution?

  Thank you

  Applications Adobe Creative Cloud close immediately after the launch

• Impossible to process your Adobe Creative cloud payment

  Hello

  I am writing here, I had no money on my card when Adobe wanted to process payments for 2 products that I bought and I have to pay on a monthly basis. I received an e-mail with "Unable to process your Adobe Creative Cloud payment" and that I should update my info, my info is the same. I'm just not the amount of money that adobe needed to process the payment.

  Can you please let me know how to proceed?

  Thank you!

  Hello

  I advise you to contact Adobe sales team to place an order.

  Contact us | Adobe

  Hope that helps!

  Kind regards

  Sheena

• Hi, I have adobe creative cloud and a Macbook. I want to the passage of the mouse to pen. Any recommendations?

  Hi, I have adobe creative cloud and a Macbook. I want to the passage of the mouse to pen. Any recommendations?

  The best solution is to buy a wacom tablet, go wrong with breakfast as the draw Intuos | Wacom , Intuos Photo | Wacom or the Art of Intuos | Wacom this way you cn get used to it.

• Hello. Soon, I should start a business. Adobe Creative Cloud package includes all applications including Photoshop, first, After Effects, Acrobat, Illustrator? In addition, the features of the application are fully unlocked by purchasing this package?

  Hello. Soon, I should start a business. Adobe Creative Cloud package includes all applications including Photoshop, first, After Effects, Acrobat, Illustrator? In addition, the features of the application are fully unlocked by purchasing this package?

  Hi francesco96,

  'All the Apps' plan includes access to all listed here Adobe applications:

  "Desktop adobe Creative Cloud applications. Adobe Creative Cloud

  Kind regards

  Maurice

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• Hi, I have the photomembership of creative cloud but after the first month, I can't open any of the applications. It is saying that it cannot find any product on my adobe ID. Can you help me with this?  Thank you

  Hello

  I have the photomembership of creative cloud, but after the first month, I can't open any of the applications. It is saying that it cannot find any product on my adobe ID. Can you help me with this?

  Thank you

  I received help in the chat. Thank you very much