Impossible to process your Adobe Creative cloud payment

Similar Questions

• Action required: Your Adobe Creative cloud membership has been suspended

  I received an email a few minutes earlier, declaring these:

  Action required: Your Adobe Creative cloud membership has been suspended

  Your creative cloud membership will be passed to free at the end of the next billing period because we were able to charge the credit card. Update your payment information to your paid subscription.

  My credit card information is valid so that this email should not have been sent.

  I was asked to click on a link in the body of the e-mail, in order to update my payment information for CC.

  In view of the breach of huge customer info, I decided to connect to the CC page instead and review my payment information there.

  When I tried to update, I received an error message saying that something was wrong on the side of Adobe.

  Can someone advise please? It becomes frustrating.

  Thanks in advance

  Panos Efstathiadis

  Hi Simon,.

  You're right, after verification, the reasons are valid, we consider the question that we are really concerned about our dear users. If you are facing a similar problem,

  Please do not hesitate to send me a private email, I will follow it to the top.

  Kind regards

  Baudier

• Question (Student and Teacher Edition) your Adobe Creative cloud

  If I start the monthly payment for Adobe Creative Cloud (student and teacher edition) plan and I have need to cancel, can I do without having to pay a fine or be required to pay the whole of the annual plan?

  Annual plans paid annually or monthly, based on a commitment for one year. Student plans are offered as annual plans.

  If you purchase a monthly subscription, you can see the single application or all plans app here:

  Pricing plans and creative Cloud membership | Adobe Creative Cloud

  They may also be of interest:

  FAQ: How to buy a creative cloud subscription?

  FAQ: What is the difference between an annual plan and monthly plan?

  FAQ: What plans are available for creative cloud?

  FAQ: How can I find what is included in each Plan creative cloud?

• Adobe Creative cloud / payment

  Hi, I come from Germany and want to be a member in the creative cloud. During the registration process has been asking for my credit card - but the faq says that 'bankeinzug' possible in Germany. I have not received any credit card. What can I do?

  Hello

  You have an option to purchase dealer who will provide a key card, and you can use it on Adobe.com to start your annual subscription.

  Here is the link that contains the same information:

  http://www.Adobe.com/products/creativecloud/FAQ.html

  Can I pay in advance for my creative cloud membership?

  You can pay in advance for a year of subscription when purchased by a retailer or etailer (like Amazon). This gives you the same price as the purchase of an annual plan directly from Adobe, but you pay in advance instead of monthly.

  Thank you

  Kapil Malik

• Impossible to update my adobe creative cloud

  When I do update creative cloud his view (office cloud creative could not be updated (error code: 1)

  "Unable to install". Creative Cloud Desktop: https://helpx.adobe.com/creative-cloud/kb/failed-install-creative-cloud-desktop.html

• SoftwareONE India Private Ltd. has added 1 licenses to your Adobe Creative Cloud account. Please contact your account manager to complete the purchase process or answer additional questions.

  Hello

  Hi Kunal,

  Seems that your dealer has added a license on behalf of your team.

  Please contact the dealer or administrator of the team for the same thing.

  Kind regards

  Sheena

• Adobe Creative Cloud Desktop App closes without any error in the middle of the installation

  Hi all.

  I had a few struggles since this morning...

  Building 30 GB Photoshop file for a large project and could not open the file or any other PSB I built in the course of 5 weeks - went into the rabbit hole problems...

  now, I'm here...

  Impossible to install same adobe Creative Cloud Desktop App to start from scratch. The Setup program closes without so much as an error message. The screenshot is just before the time that the installation of adobe disappears. Very annoying. Someone knows something about this problem?

  I can give more context for how I got here and all the problems, I fell along the path/steps that my work to correct if nobody's got an immediate response.

  I need to get this project finished tomorrow .

  

  FYI, ProDesign tools has updated their website. The new installer, ACCCx3_8_0_310.dmg, can be downloaded here, Adobe CC 2015 Direct Download Links: Creative Cloud 2015 Release | ProDesignTools

  Kent

• I need help refreshing my Adobe Creative Cloud membership in Business Catalyst.

  I need help refreshing my Adobe Creative Cloud membership in Business Catalyst.

  Hello, I got a membership Adobe Muse and I changed it to full Adobe Creative cloud membership. The problem is when I connect to catalyst for business and try to push live a second site, he said as follows: Your Adobe Creative Cloud membership has reached its limit for hosted sites.

  I think that BusinessCatalyst did not recognize jet that I change my Adobe Creative Cloud membership and does not allow me access to 5 sites that are supposed to come with my adobe creating cloud.

  Please help me update my situation on BusinessCatalyst so I can post my 5 sites.

  Thank you

  Hello

  Please join our live support by case or by live chat because this may require climbing.  It seems that your account is not synchronized with your ID, adobe for any reason and will require further investigation to help solve.  We will need your ID and additional details so that we can correct this for you.

  - http://helpx.adobe.com/contact.html

  Thank you

  -Sidney

• For several months now I can't run Adobe Creative Cloud... ripetutamente I downloaded but won't... the system tells me to uninstall because the program is in ruins, but the time I tried to uninstall it is me, it's impossible because it's co

  For several months now I can't run Adobe Creative Cloud... ripetutamente I downloaded but won't... the system tells me to uninstall because program is in ruins, but the time I try to uninstall it is me, it is impossible because it is connected to other systems!

  uninstall the application of cc desktop, uninstall the Adobe Creative Cloud desktop application

  clean a http://www.adobe.com/support/contact/cscleanertool.html

  Restart your computer

  Reinstall the cc desktop application, https://creative.adobe.com/products/creative-cloud

• Adobe Creative cloud issues after passage of payment method

  I just changed the cards to use to payments so that I could continue to use Adobe Creative Cloud, but for some reason, all my apps appear as tests only. What can I do to Exchange my full apps? It would seem that it is a big mistake, because I already paid for Adobe Creative Cloud and all applications in the package.

  Sign out of your account of cloud... Restart your computer... Connect to your paid account of cloud

  -Connect using http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html

  -https://helpx.adobe.com/creative-cloud/help/sign-in-out-activate-apps.html

  -http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html

  -https://helpx.adobe.com/x-productkb/policy-pricing/activate-deactivate-products.html

  or

  Since this is an open forum, not Adobe support... you must contact Adobe personnel to help

  Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">

  Don't forget to stay signed with your Adobe ID before accessing the link below

  Creative cloud support (all creative cloud customer service problems)

  http://helpx.Adobe.com/x-productkb/global/service-CCM.html

• Why my renewable annual subscription to Adobe Creative Cloud its more expensive than my first payment for it?

  Why my renewable annual subscription to Adobe Creative Cloud (US$ 599,88) its more expensive than my first payment for it (US$ 479,88)?

  It was I think I understand that once you subscribe to the annual subscription your renewable cost less expensive than the first installment, but on the contrary, it me encrypted more than the first time.

  Could someone explain to me why this is?

  Thank you

  It was my understanding that once you subscribe to the annual subscription your renewable will cost less than the first payment,

  You have a link for where you reading?

  Adobe world, the first year of membership Cloud is the cheapest. They offer the membership at a discount for the first year and hope that you will fall in love with her.

  After the first year, the annual membership fee amounts to normal price for year 2 and (except for future price increases) is going to be the price for the following years.

• How can I stop my subscription and payment in Adobe Creative cloud?

  How can I stop my subscription and payment in Adobe Creative cloud?

  Hello

  Please contact support by calling/chat for cancellation requests and billing queries:

  Contact the customer service

  * Be sure to stay connected with your Adobe ID before accessing the link above *.

  You can also check the help below document:

  https://helpx.Adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html

  Please go through the Adobe - General conditions of subscription as well.

  Kind regards

  Sheena

• Help! It is impossible to cancel our subscription to Adobe creative cloud Web site. Can someone help us?

  Help! It is impossible to cancel our subscription to Adobe creative cloud Web site. Can someone help us?

  Hello

  Please contact support by calling/chat for cancellation requests and billing queries:

  Contact the customer service

  * Be sure to stay connected with your Adobe ID before accessing the link above *.

  You can also check the help below document:

  https://helpx.Adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html

  Kind regards

  Sheena

• "Adobe Creative Cloud is necessary to solve this problem. However, it is missing or damaged. Please download and install a new copy of the creative cloud "."    Then on the new facility to download. the process stops and repeats this message...

  I get the error message ' Adobe Creative Cloud is necessary to solve this problem. However, it is missing or damaged. Please download and install a new copy of the creative cloud '.    Then on the new facility to download. the process stops and repeats this message...

  

  Hi Jory,

  Run the first CC cleaning tool to remove Adobe Creative cloud completely from your machine.

  Use the CC cleaning tool to resolve installation problems. CC, CS3 - CS6

  Once it is completely removed, you can download the installer from the help below document:

  https://helpx.Adobe.com/creative-cloud/help/creative-cloud-desktop.html

  Kind regards

  Sheena

• Impossible to uninstall Adobe Creative Cloud

  I'm trying to uninstall Adobe Creative cloud of my C:\, but it is not just happening

  The progress bar scans and analyzes from left to right for as long as I have let it run (40 minutes) - it goes in a continuous line?

  When I close the uninstall via the Task Manager process I get a message saying that the program has been uninstalled successfully

  However, when I check in the programs - she, all 196 GB is it

  I restarted my PC and restart this process several times but nothing does not change

  It's HARD being maxed out drive that was the problem. All sorted now - thanks to everyone for pitching :-)