Adobe customer service is the worst I have ever known.

Similar Questions

• I need to contact ADOBE customer service, I just bought adobe photoshop and elements for windows first, but I have a Mac. Can I change the purchase? Thank you. Mauro

  I need to contact ADOBE customer service, I just bought adobe photoshop and elements for windows first, but I have a Mac. Can I change the purchase? Thank you. Mauro

  To the link below, click on the still need help? option in the blue box below and choose the option to chat or by phone...

  Make sure that you are logged on the Adobe site, having cookies enabled, clearing your cookie cache.  If it fails to connect, try to use another browser.

  Get help from cat with orders, refunds and exchanges (non - CC)

  http://helpx.Adobe.com/x-productkb/global/service-b.html ( http://adobe.ly/1d3k3a5 )

• Cannot start acrobat 9 pro (9.5). Says I have to uninstall and reinstall or call adobe customer service. Customer service, said at the forum.

  Cannot start acrobat 9 pro (9.5). Says I have to uninstall and reinstall or call adobe customer service. Customer service, said at the forum.

  No I only did a repair and it did not work. I have does not do a complete uninstall and reinstall. I just did a complete uninstall and reinstall and it works now. Thank you very much for your help!

• I am really not satisfied with the Adobe customer service. How to cancel membership creative cloud?

  Hi all is there,

  I use creative cloud membership. And I fails to cancel the membership. I use google chrome and firefox to access my account, but when I opened 'manage plan' to cancel, there is always a 404 error.

  So I try to contact the customer service team, but there is no any direct e-mail contact, only forum and phone number, no cat. I post in the forum and that answer only Member me, not the adobe staff.

  We, customer, pay US $ 33/month to get a very bad customer service. I use many online services and Adobe seems the worst customer service I've experienced up to now.

  Adobe customer service, where are you now? Please submit and serve your customers well or your business will suffer a loss. TKS for listening!

  Cancel see answer #1 in https://forums.adobe.com/thread/2023066

• It was not useful to reinstall CS on an upgrade and need a 'response Code' cat representatives a Rep. The Adobe Customer Service.

  I reinstall CS to a purchase of upgrade and need a 'response Code' cat representatives a Rep. The Adobe Customer Service were not helpful at all.

  I am the holder of the registration for the software and had previously installed. I replaced my system and you need to reinstall all my software.  have software, boxes and serial in my possession. Previously, I was directed to ctl + shft + dble left click to receive a challenge code that was provided to the Adobe representative, Customer Service which in turn provide a response code that would allow my software to record properly.

  Can someone direct me to please a live agent to help me past this obstacle, or give directions for the same.

  Thanks in advance.

  Dave

  [email protected]

  Tried new support chat online and found an individual who understood exactly what to do.

  For any other person with the same problem, here's what to do:

  1. Enter the serial number of the upgrade of the software (look for the green check mark)
  2. Select the product calling and enter the serial number of eligible product
  3. Software either active or generates an error message. If the error message, go to step 4
  4. Hit (ctrl + Shift + Double click left) - which launches the sequence of stimulus / response as follows:
  5. system creates a code of challenge you will need to provide Adobe with a customer service representative
  6. Adobe customer service will provide you with a response code that perfectly complements the software activation

• Premiere Pro CS4 Setup error - 'the Installer database is damaged. Please contact Adobe Customer Service.

  I had to replace my hard drive and so I had to reinstall Premiere Pro CS4. I tried to do with the files that I had downloaded before, but the installation failed and gave me the error message "the Installer database is corrupt. Please contact Adobe Customer Service.

  I assumed that the files I downloaded have become corrupted, so I opened a session and re-uploaded the files ADBEPPROCS4_LS7.7z and ADBEPPROCS4_LS7.exe. I ran ADBEPPROCS4_LS7.exe and it also failed and gave me the same error message. I tried another download on a different page and got the same error again.

  Can anyone suggest what I can do to get my program installed?

  Error «...» The Installer database is corrupt... "when you install Adobe Creative Suite 4 or point product

• Adobe Acrobat 7.0 - reinstalled on the new PC, impossible to activate, the Adobe customer service sent link to download the new? others? Version. Installed, but on the installer said series

  With raw interface of Adobe, I thought that the screen that gave me was to ask the question; He didn't inform me that I was typing the subject line. But unless clunkily review:

  Have an old but legitimate copy of Adobe 7.0. I had to get a new computer. I reinstalled A7.0 of my disks, but Internet and phone reactivation failed. After having jumped through the independent windows on the Adobe site, found the link to Customer Service chat. The representative told me that I had to download a new one? different? A7.0 version leave a link, he sent me. I did it.

  I have successfully downloaded the new? version 7.0 and installed it. But the installation, when I was asked for my serial number, he said it was an invalid number. I tried again, without dashes, without success. I went back to the Adobe Customer Service, where a person told me that I had to download a new? different? A7.0 version. I told her to re-read my original post, I had already done. After a long wait, she told me that she did not know much about A7.0 and told me to go to the Adobe communities.

  So, Adobe communities, here hoping one of you has the most knowledge about the installation of Adobe Acrobat, Adobe Acrobat Customer Service!

  Thank you

  Marc

  Sounds like you are trying to install with the ORIGINAL serial number provided with your product rather than the NEW one with the download.

  Adobe do support the last two versions (10 and 11) so if they have knowledge of 7 at all it's just a lucky accident...!

  Furthermore, I hope that you install on an old computer to Windows XP, because you won't get far in Windows 7 or Windows 8 with this version...

• Adobe, your customer service to the DPS overflows with excruciating.

  Can you please help me understand why when I call your customer service about the pricing and digital publishing suite that not a single soul in this building knows something about products within the company they work.  It's absolutely ridiculous.

  Since the "new pricing" came into force... we were always having charged at the old rate. We tried to get this rectified with someone at Adobe, but of course you make it impossible to actually talk to someone in North America.

  We have an invoice number, an order number, number, customer number on contracts, to charge the number...

  all these numbers but still... no phone number to actually talk to someone to answer questions about the billing. It is even not a phone number on the invoice that you send me.

  
  

  You should be ashamed.

  You call the customer service number? The line of support in company (formerly named gold) is on the first page of the DPS dashboard? Or the General line of Adobe support?

  If you sent me a private message with your contract number, customer number and contact information, I tender one hand to help you.

  Neil

• What is the phone number for the Adobe Customer Service

  What is the phone number for the Adobe Customer Service

  800-833-6687 (the only one from 05:00 - 19:00 PST, Monday to Friday day US).

  To the link below, click on the still need help? option in the blue box below and choose the option to chat or by phone...

  Make sure that you are logged on the Adobe site, having cookies enabled, clearing your cookie cache.  If it fails to connect, try to use another browser.

  Creative cloud support (all creative cloud customer service problems)

  http://helpx.Adobe.com/x-productkb/global/service-CCM.html ( http://adobe.ly/19llvMN )

• How can CS3 license transfer - I join the ADOBE customer service?

  Hi, how can I contact the ADOBE CUSTOMER SERVICE

  Send my LICENSE TRANSFER form?

  Background:

  I bought a license of the software, ADOBE CS3 Mac.

  The seller has already send in the form of TRANSFER OF LICENSE from ADOBE.

  including the serial number, file number and signature.

  Now, I want to send my version send ADOBE LICENSE TRANSFER form.

  I logged in with my ADOBE ID, but all the time I am redirected to the forum.

  (my region is Germany/Europe).

  I couldn't find the right site to send a message including the attachment (transfer form) to the ADOBE's HELP.

  How can I join the ADOBE SUPPORT directly?

  Thank you Carl

  Making contact can be hit or miss for some people, and despite the demand for 24/7 chat support which normally do not weekend.

  To the link below, click on the still need help? the option in the blue box below and choose the option to chat...

  Make sure that you are logged on the Adobe site, having cookies enabled, clearing your cookie cache.  If it fails to connect, try to use another browser.

  http://helpx.Adobe.com/x-productkb/global/service-b.html ( http://adobe.ly/1d3k3a5 )

• We bought a license for adobe Photoshop cs5 and the machine, we have installed this app is having hardware problem then we moved this hard drive on another machine and now there are registration conflicts, and we couldn't save it please, help us to solve

  We bought a license for adobe Photoshop cs5 and the machine, we have installed this app is having hardware problem then we moved this hard drive on another machine and now there are registration conflicts, and we couldn't save it please help us solve this problem.

  Most likely, you will need to contact Adobe to reset your license.

  Contact the customer service

• How can I save an old version of Photoshop cs? Adobe customer service can help me.

  How can I save an old version of Photoshop cs? Adobe customer service can help me.

  If you talk about photoshop cs to 2003, then you will not save it or activate it.

  Because registration is optional and not mandatory, and you meant activation, you will need to download no activation of photoshop cs2 to replace your photoshop cs and use the serial number for cs2 on the download page.

  ml https://helpx.adobe.com/x-productkb/Policy-Pricing/Creative-Suite-2-activation-end-Life.HT

• I'm in this program of hell, I need to change an Adobe Acrobat document to the word, I have no idea where to find here?

  I'm in this program of hell, I need to change an Adobe Acrobat document to the word, I have no idea where to find here?

  If you are referring to the conversion of Word document PDF files using Acrobat application. Please click the link below and check below how the Guide.

  https://Acrobat.Adobe.com/in/en/how-to/PDF-to-Word-doc-converter.html

• Hi, I need to install Adobe Flash Player, because the version I have installed on my Mac Os is old, but I can´t because I need to write my email and my password and I Don t remember my password, what can I do?

  Hi, I need to install Adobe Flash Player, because the version I have installed on my Mac Os is old, but I can´t do it because I need to write my email and my password and I Don t remember my password, what can I do? Thank you

  Email and the password will be the security of your computer, not something for all Adobe products.  You may need to consult the Mac clients if you are unable to determine the required information.

• How do you get the Adobe customer service to give an a contact email? I have problems!

  How can I get the Adobe customer to give me an e-mail address? I have problems!

  Experience shows that in most cases, one becomes faster and better help by posting questions on these forums. And it's free.