Adobe, your customer service to the DPS overflows with excruciating.

Similar Questions

• Why the adobe acrobat customer service is so bad?

  Why the adobe acrobat customer service is so bad? They don't even have a phone number. I tried on the cat pending and I tried logging 3 - 4 times but no response at all. I want to cancel an annual subscription and they said, there is no penalty if you cancel with in the first 30 days but no body does not at all. Waste of time. Is it so Adobe also supports works

  Hello

  I am extremely sorry that you had a bad experience in the past. Here is the link to contact Adobe support team. Please see the same so that your question gets the fixed quickly.

  We would not be satisfied by your decision to cancel your subscription to Acrobat.

  However, if you have decided so, here is the link to connect with them.

  http://helpx.Adobe.com/x-productkb/global/service-b.html

  Concerning

  Sukrit diallo

• Frustrations with Adobe Stock 'Customer Service '.

  This position was created in desperation as really seems them to be no other outlet for support when dealing with Adobe Stock. I am located in Melbourne, Australia, and the only way to contact the Helpdesk of Adobe Stock is done by the service "Instant Messaging".  However, to this day, I spent more than 6 hours repeat myself and my questions to the customer that a) don't understand not what I speak not b) only provide scripted responses to my questions and c) bounce around me, to other agents of customer service that ends up telling me that my problem was refitted There is nothing else they can help me with and I'll be in touch by email within 2-3 business days. Then, when I received an email a week later it has nothing to do with my question and the process begins again.

  Help, please. I've been a customer of Adobe software products for more than 10 years and I'm not like if it comes to the level of support that I receive from your company.

  Here is a brief history of my problem. If anyone could be of additional help for me it would be greatly appreciated.

  -J' have subscribed to the Club Photo Dollar prior to its acquisition by Adobe and really the service provided.

  -When my subscription with DPC finished I took 'your first month for free' offer with Adobe Stock because it seemed to be the next offers the best for stock photography.

  -In my first month of using this service, I used 10 images available in my subscription and was looking to buy more. Previously using the DPC service you offer you an amount of credits you must add to your subscription (once you monthly allowance was exhausted) and purchase which was fantastic. I use a lot of stock photography, so it is a common place for me. However, after using all the images that is available to me through my subscription to Adobe stock I couldn't add the extra credit in my account and buy only the images one by one. Which would be perfect, but since I am in Australia, I would be charged fees for international transaction for each image purchased on my allowance which for me is crazy and my interaction with the Adobe Stock customer service began...

  -After taking a lot of time to explain my situation to the service representative and still not get anywhere as it seemed like adding extra credit was not a feature that Adobe Stock has the offer, I learned if I had already subscribed to CPD, I was entitled to a reduced monthly subscription. As I had signed Adobe stock with another email address of my CPD membership this offer has been applied to my account.

  -J' expressly asked, if I was able to transfer my account using the same login as my former DPC subscription to take advantage of this offer and we told him 'NO,' I have to create a new account based on the same login as the old DPC members and cancel my existing subscription. I also specifically asked that I stay a client Adobe stock I undertake any kind of cancellation fees? I was told 'NO '.

  -So, I did as suggested, created a new Adobe Stock subscription based on the same as my old and weak DPC membership login and behold, I could enjoy a lower monthly subscription. fantastic news.

  - Then I cancelled the original Adobe Stock composition, I created without problem until I noticed that I had been charged of membership $180 cancellation fee!

  -I just spent an hour on the time trying to talk to someone because, they told me I should not this tax and that, due to the fact, I continue my subscription with Adobe Stock just under a different user name I should not be held responsible for the cancellation, but had absolutely no chance. No one understands what I'm trying to say, it takes up to 10 minutes in some cases has received a response through the 'cat' portal and then finally my question is 'up' and I you will receive an email within 2-3 business days. This has happened twice and after a week I received correspondence from Adobe Stock but email only said: ' Chris, we would like to inform you that you will be able to buy at THE $ 59.99 / month "has absolutely nothing to do with my question.

  First of all, I don't think I should have to pay the cancellation fee that I am in fact pursuing a membership with Adobe Stock and was informed that I woudnt be charged. If for any reason any that should be charged, I would prefer that my subscription was restored and I saw the contract of the year and have actually 2 accounts rather than having to pay $180 for nothing!

  If someone, anyone... could you please help me with this issue, it would be greatly appreciated. Being able to talk to someone who has made a greater understanding of the services associated with this feature of Adobe products would be amazing. I realize that it may not be the fault of representatives for customer service but outsourcing Adobe Stock that their call centre in India is really not useful that just does not seem to have any understanding of ther product other than scripted information they have before them. I'd be happy to wait as long as it took just to talk to someone who had a real understanding of my issue and eventually get some sort of resolution.

  Help, please. It comes from really should be a very simple thing to fix.

  Thanks in advance

  Hello

  I'm sorry to hear that you had a frustrating experience with our support team and focus on the problems you mention.

  I will also refund cancellation fees.

  Kind regards

  Bev

• What is your customer service phone number?

  What is your customer service phone number?

  It depends on your country, you can find the contact details of:

  http://www.Microsoft.com/worldwide/

• This will remove all your custom settings and the settings of many extensions.

  Hello

  I was reading this article of knowledge and he says:
  "This will delete all your custom settings and many extensions settings."
  What are the custom settings?

  for example one of these and what else
  bookmarks?
  Add - ons?
  Top toolbar - Customize the toolbar
  Add on the toolbar
  Firefox/preferences
  Authorization Manager settings
  the new page open

  Corrupted preference file
  File preferences may be corrupt, Firefox prevents writing to it. If you delete this file, Firefox will automatically create another when it comes to.

  Here's how to delete the prefs.js file.

  This will remove all your custom settings and the settings of many extensions.
  Open your profile folder:

  In the menu bar, click the Help menu and select troubleshooting information. The troubleshooting information tab will open.

  In the section the Application databases, click view in the Finder. It will open a window with the folder of your profile.
  Note: If you are unable to open or use Firefox, follow the instructions for finding your profile without having to open Firefox.

  In the menu bar, click Firefox and select Quit Firefox

  Locate the prefs.js file (and, if applicable, the prefs.js.moztmp file).
  Delete these files and files prefs - n.js where n is a number (e.g. prefs - 2.js).
  If there is, remove the Invalidprefs.js.
  Restart Firefox. You should now have reset all preferences.

  Based on information from preferences not saved (mozillaZine KB)

  See also http://kb.mozillazine.org/Profile_folder_-_Firefox

  #1: there are too many pref for all kinds of adjustment which will offer a recipe of what you lose and how to keep certain parameters.
  It is possible to copy specific lines of a prefs.js to this file in another profile or restore some settings after deleting this file in the current profile folder.

  All the prefs that show as a user defined and appear in bold on the topic: config page are stored in the prefs.js file.
  
  This includes the changes you make and data Firefox itself and extensions store as data/parameters in a pref.
  It's

  #2,3: the localstore.rdf file stores the toolbar configuration and other data.

  #4: the current versions of Firefox shows the menu entry "Tabs" at the top menu ' display > toolbars "and" Firefox > Options ' and in the menus toolbar pop-up if the tabs are not in the default position on the top.
  
  If the notches located on the top and the menu entry is not available and you want to move the tabs under the navigation toolbar, then you have to toggle the pref browser.tabs.onTop false on the subject: config page.
  
  A restart of Firefox is necessary for updating the menu entry to display or remove.

  Note that this pref will no longer effect when the code Australis lands on the output channel (code Australis will probably land in Firefox 29).

  #5: see https://support.mozilla.org/kb/Clear+Recent+History

  Compensation of the "Site Preferences" clears all exceptions for cookies, images, pop-ups, installing the software, stored passwords in permissions.sqlite and other site specific data stored in content - prefs.sqlite (including zoom on the page).

  Deletion of cookies will delete all specified (selected) cookies, including cookies with an exception allowing you want to keep.

  #6,7: history of search bar is the story of the search bar (Google) on the Navigation toolbar.
  
  All recorded data to a form on a web page is included in the data in the form, but you can not separate and distinguish the two.
  
  Browsing history is the history of the web pages you have visited.

  • Form history control: https://addons.mozilla.org/firefox/addon/form-history-control/
  • Tahoe Data Manager: https://addons.mozilla.org/firefox/addon/data-manager/

  #8: session cookies are always kept in memory and never stored on the disc in cookies.sqlite
  
  You can only delete specific cookies manually in the Cookie Manager or leave cookies expire when you close Firefox to make them behave like session cookies.
  
  Cookies of other compensation will include all cookies and don't obey the exceptions that you have made.

  #9
  Data stored in storage DOM is not stored in cookies.sqlite, but it is generally stored in the webappsstore.sqlite file or possibly in the form of data in IndexedDB.

  • https://developer.Mozilla.org/en-us/docs/Web/Guide/API/DOM/Storage
  • https://developer.Mozilla.org/en-us/docs/IndexedDB
  • https://addons.Mozilla.org/en-us/Firefox/addon/Foundstone-HTML5-local-storage/

• I bought adobe creative suite 6 on the apple store with my new mac pro book and may not know how to install it on my computer that I don't have a cd player.

  I bought adobe creative suite 6 on the apple store with my new mac pro book and may not know how to install it on my computer that I don't have a cd player.

  You can download and use the serial number of your drive to activate it.

  CS6 - http://helpx.adobe.com/x-productkb/policy-pricing/cs6-product-downloads.html

  You can also download the demo version of the software through the page linked below and then use your current serial number to activate it.

  Don't forget to follow the steps described in the Note: very important Instructions in the section on the pages of this site download and have cookies turned on in your browser, otherwise the download will not work correctly.

  CS6: http://prodesigntools.com/adobe-cs6-direct-download-links.html

• Adobe, your after effects CC does not work with Mac OSX Mavericks!

  Adobe, your after effects CC does not work with Mac OSX Mavericks!

  Have you installed the 12.0.1 update yet?

  http://helpx.Adobe.com/after-effects/KB/effects-launch-Mac-OS-109.html

• Hello, my computer down and I bought another. How can I install Adobe Acrobat XI pro on the new computer with my license? In fact, it's already used with my old computer which is broken...?

  Hello, my computer down and I bought another. How can I install Adobe Acrobat XI pro on the new computer with my license? In fact, it's already used with my old computer which is broken...? !

  you are allowed to two facilities/activations.  If you want / need to restore those, contact adobe support and application and activation count reset.

  Use a browser that allows cookies and pop-up windows, please contact adobe for hourly pst support by clicking here and, when it is available, click "still need help," https://helpx.adobe.com/contact.html

  Available downloadable Setup files:

  • Suites and programs: CC 2015 | CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4, CS4 Web Standard | CS3
  • Acrobat: DC, XI, X | Suite X | 9,8 | 9 pro extended exe,7z extended pro 9 | 9 standard | 8 standard
  • Captivate: 9 | 8 | 7 | 6 | 5.5, 5 | 1
  • Cold Fusion: 11: 10 | 9.0.2 version 9.0.0, 9.0.1, 8.0.1, 8.0.0, 7.0, 6.1, 6.0, 5.0, 4.0
  • Contribute: CS5 | CS4, CS3 | 3,2
  • FrameMaker: 12, 11, 10, 9, 8, 7.2
  • Lightroom: 6,7. 5.7.1|  4.4 | 3.6
  • Photoshop Elements: 14,13,12,11,10 | 9,8,7 win | 8 mac | 7 mac
  • Premiere Elements: 14,13,12,11,10| 9, 8, 7 win | 8 mac | 7 mac

  Download and installation help links Adobe

  Help download and installation to Prodesigntools links can be found on the most linked pages.  They are essential; especially steps 1, 2 and 3.  If you click on a link that does not have these listed steps, open a second window by using the link to Lightroom 3 to see these "important Instructions".

• Adobe customer service is the worst I have ever known.

  I recently bought a new computer which has windows 7 64 bit.  I had Acrobat 8 and installed on the new machine.  Everything worked fine, but I had to reinstall the OS to the factory settings because it would freeze at least once a day.  When I reinstalled AA8 I couldn't create more pdf files, pdf and pdf add-ins printer would not work.  I sent a request for technical support by e-mail and told me that AA8 is not supported in Windows 7.  The fact that it worked the first time was just a stroke of luck, they said.  I upgraded to AA9 and know that I can not open several documents in the same window.  I read the comments and see that Adobe has said that they are working on a fix in 2008.  I'm guessing that the fix will be released in AA10 and we can all pay to upgrade again.  I called Adobe to see what was the status of the correction and after pressing the selection of automated phone appropriate to talk to someone about a problem using AA9 I was transferred to a facility support tech who couldn't help me.  She me then transferred to the correct Department, only for me to hear a recording that they are now closed.  All this happened the day after the day where I spent 3 hours on hold with technical support and no one has ever answered the phone.  I think I'll look for another program and get a refund on this upgrade.

  You can check out some of the posts here about using AA8 and Win7, but you will probably need to be updated at least 8. 1. part of the problem is probably the X 64 platform, but it does not help your problem. We hope you are out some of your system here. We are just users with similar frustrations with the personal support is how many of us found here in the first place. Your comment is so not a surprise. Good luck.

• How can I communicate with a live person of your customer service team - this navigation links not and it's a shame that you have no option to support

  Told me to cancel my membership and start a new one, but the money has NOT been RETURNED - there are no living soul you answer to my request for contact - what is happening? !

  Hello

  You will need to contact support by calling/chat for this request.

  Contact the customer service

  * Be sure to stay connected with your Adobe ID before accessing the link above *.

  Kind regards

  Sheena

• ADOBE CC - Customer Service fail to resolve my problem (curves) and compensate for them.

  Event history:

  23 February:

  I discovered that Adobe Photoshop 2015 CC had a problem with the program

  -J' I import my raw image

  -Apply the curve

  -Curve pen

  -Save as a PSD and JPG

  -Image on the PSD and JPG file appear with no good hard and curve lines.

  I report this problem to the Photoshop customer service, they said, it was a problem to update. I uninstall and reinstall... She still took place. Customer service suggested that I use Photoshop 2014.

  I paid over 100 dollars for old hardware? I didn't think it was just... anyway. I waited.

  March 4:

  I reinstalled 2015 and the black lines were always there.
  -J' have customer service message, they acknowledged the problem (bug) and assured me that the problem could be solved on the next update.
  -The update for adobe Photoshop was in November... (at this point I'm still paying)

  -They recognized this was not my fault and gave me a 30 day extension.

  
  30 days after I requested additional since an extension I was using a lower quality product. They do not allow this. Now, I'm upset.
  Not only am I paying full price, I pay for something less.

  They referred me to a (top team) B.S. that would respond to my inquiries about the problem...
  A came response where I was told that I was unable to get the extension... The end.

  What kind of service is that? Still, I have black lines on my jpg files and cannot produce impressions of Adobe Photoshop 2015! I will not be satisfied with something obsolete! What is the point of subscription if I don't get to use the latest software?

  I have attached a picture for example, nothing special. It's not supposed to be a hard line on my image, but each image that I recorded with changes product LINES TOUGH! * Note This is a PSD file, but jpg files save and print the same!
  

  If you have a solution... I'm all ears, because the Adobe creative team can't do anything for me and will not compensate for me either.
  If you are interested in the transcripts between service customer and I have... I have them.

  Just out of curiosity, you reset the Photoshop preferences? Worth a try.

  Manually; course may be cancelled:

  http://TV.Adobe.com/watch/the-complete-picture-with-Julieanne-Kost/how-to-reset-Photoshop-Le file-Preferences-cs6s.

  Fast; cannot be undone:

  Win: Press and hold the keys Ctrl + Alt + Shift immediately after the launch of Photoshop starting. A box will appear asking if you want to continue with the reset, select 'yes '. If you don't see this, you're not fast enough... Try again.

  Mac: Press Cmd + Opt + shift then launch Photoshop. A box will appear, asking you if you want to continue with the reset, select 'yes '.

  In addition, as Warunicorn says, check updates of system which may include new graphics drivers.

  If you continue to see the problem, you could post a bug in the feedback.photoshop.com report

• Hello. How can I call customer service of the Thailand?

  Please, help call the service the customer of the Thailand. I have applied to the service to the customer already and not even the number of investigation, but the customer service person has me logged in for 2 weeks already.

  Sofia, that I apologize for the experience you had with the support, but I just reviewed case notes, and it is said that the refund has been processed.

  This may take 4-5 business days for the refund to credit your account.

• Mailing address of Customer Service in the cosy Prairiel, Wi

  I have to return my SansaClip + for a replacement and have the authorization number.

  I'm in Thailand and the pre-printed UPS label is USA shipping so I will send the unit in

  at my expense.  In my email to them, I said I will ship it but they me sent back the label

  and not the physical address.

  Does anyone have the mailing address of the customer service located at Center

  Pleasant Prairie (Wisconsin)?  That's where I sent my another defective device.

  Thank you.

  the address must appear on the label.

• Hi - I have a problem that the Adobe customer service couldn't help me with. If all goes well a genius this reading has the answer. I recently bought Adobe Photoshop Lightroom 5 in a store, as in the physical DVD version. I later found out that my dri DVD

  

  Your message is cut and the clip does not help, but I guess that your DVD drive does not work.  Just go to the section Lightroom on the following page and download the 5.6 version for Mac or Windows and run the installation from there.  This is installs them COMPLETE.  You would have had updated to the latest version in any case, as the program on the DVD isn't 5.6.

  Updates

• Waterproofing of the DPS folios with the customer

  Can you recommend a smoother way of proofing folios DPS with my client, other that pulling all overlays and showing them separately on another work and provision for supplement of PDF?

  The easiest way would be if create you an Adobe account and share the folio with it so that your customers can view in Adobe Content Viewer.

  Then, just of their give credentials on behalf of Adobe and they can log on to their devices.