"Adobe Flash CS5 has stopped working" error whenever I do anything - HELP Please!

Hello

I used Macromedia Flash MX for many, many moons. Finally, when I got to Windows 7, I was VERY pleased with the update on MX and switch to Adobe Flash Professional CS5. However, I was never able to use this program, as it crashes pretty much whenever I try to do anything. However, since my upgrade, I noticed a lot more crashing in MX as well (I still installed on my old HD and have been using it to build videos rather than CS5 because it crashes less frequently). Now, I'm at my wit's end. I get the above error message when I do pretty much anything, but more recently it is whenever I try to select all unused files in the library. The error message I get in MX is "Flash 6.0 r25 has stopped working", but it is the same exact problem in the signature of the problem of CS5:

Signature of the problem:

Problem event name: APPCRASH

Application name: Flash.exe

Application version: 11.0.0.485

Application timestamp: 4badda9d

Fault Module name: Flash.exe

Fault Module Version: 11.0.0.485

Timestamp of Module error: 4badda9d

Exception code: c0000005

Exception offset: c 005 0478

OS version: 6.1.7601.2.1.0.256.1

Locale ID: 1033

Additional information 1: 0a9e

More information 2: 0a9e372d3b4ad19135b953a78882e789

Additional information 3: 0a9e

Additional information 4: 0a9e372d3b4ad19135b953a78882e789

If I try to select "Check online for a solution", MX he kills just outside the program, but in CS5 it gave me a second error prior to death are:

Signature of the problem:

Problem event name: APPCRASH

Application name: Flash.exe

Application version: 11.0.0.485

Application timestamp: 4badda9d

Fault Module name: ntdll.dll

Fault Module Version: 6.1.7601.18247

Timestamp of Module error: 521ea8e7

Exception code: c0150010

Exception offset: 0008482b

OS version: 6.1.7601.2.1.0.256.1

Locale ID: 1033

Information additional 1:2865

More information 2: 2865b1bb537c4d5e61b79207bc968f0a

Information additional 3:2116

Additional information 4: 2116da8c99f9527466231198673244ae

Please tell me there is a way to solve this problem. I tried everything I can think and have to come back to this video made in the next few days! I would love to start using CS5 and abandon the old MX on my slave drive, but I can't work in CS5!

Thank you.

Yes.

create a new fla and copy layers/images of a scene on the new fla.

Tags: Adobe Animate

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