Adobe has cancelled my serial number, without cause, or the evidence. This happened to someone else?

Similar Questions

• I bought the upgrade to Lightroom 6, downloaded the dmg file I put the serial number and I get the message: THIS SERIAL NUMBER can NOT BE INVALID what do I do?

  I bought the upgrade to Lightroom 6, downloaded the dmg file I put the serial number and I get the message: THIS SERIAL NUMBER can NOT BE INVALID what do I do?

  Hello

  Please see: -.

  Impossible to validate the serial number

  Error failed to validate the serial number | CS6

• Suddenly lost Money and all my backups for even without warning! Looks like that done by Microsoft on the web. This happened to someone else?

  Program shows still to be there, but can't open it and there is no backup even if is listed several times in Documents?

  Hello

  Please repost in the silver Forum the specialist support link below

  Use this forum to discuss Microsoft Money. This includes money, more and more older versions.

  http://social.Microsoft.com/forums/en-us/money/threads

• How to disable a serial number without the program on computer

  Someone help me!

  Have tried to talk to the people help chat but won't have a chance!

  I've had CS6 Master Collection on my computer for 2 years now. And all of a sudden one day he ceased work and serial number repeated that it had been revoked... She had on my computer!

  Anyway, I tried to uninstall it and reinstall, but I can't activate the download like its saying that the serial number has already been revoked... Yes I know this!

  Is it possible to disable the serial number without going through the program on the computer?

  Thank you

  When you have a non-functional computer and cannot turn off

  Don't forget to request ONLY activation support set your number of activations

  Serial number and activation support (no-Cloud) https://forums.adobe.com/thread/2041990

• My computer has been destroyed and I have to re - install all my software.  I found my Adobe Acrobat order with serial number, but I have not found a way to re - download the product.

  I need to re - install Adobe Acrobat X or XI (I do not remember that I am brush up of ashes).  I bought a laptop another Sager... extremely good by the way, came out to the orders and the serial numbers for my order and got the serial number, number and (even though I found the cover later in all the undesirable), but I have not found a way to download the product again.

  How can I get the url of re - download product Adobe X, plug my serial number and reactivate the product.  My phone number is the same as when I bought the product, as is my email address, if this isn't a con man who has grabbed my box and fled with her.

  It is the most important issue, and I added only the following at the bottom for people considering the upgrade to Windows 10 RAID arrays.

  Please let me know as soon as POSSIBLE.

  BTW, I'll have to send my phone to SAGER, because I wanted it it configured in RAID 1 and all drivers are now included in Windows 10 and if not, they have a large database they find the driver for any device the problem is with, except the driver for the disks RAID 1 array.  I called MS and I said I was on the phone to Intel who did the MOBO with the hardware RAID and tthat MS Windows 10 kept crashing whenever we tried to load drivers RAID 1.  It is a known issue for Intel.  Microsoft just laughing about it.  Has anyone experience this problem at the moment?

  Post edited by: John Regus

  Acrobat X and XI downloads are available here, but you need to know is you have a license for, like your s/n will not work with the wrong version: download Pro or Standard versions of Acrobat DC, XI or X

• Adobe has cancelled my subscription without asking me anything. Is this normal?

  Adobe has cancelled my subscription without asking anything for me and I can´t find, anywhere in the site, how to re-enable it. Are they or am I crazy?

  Carlos,

  Looks like there may have been a problem with the payment. I suggest you contact our support staff to discuss the details and to take care of this:

  Please see this link for support with creative cloud payments, accounts and membership:

  CC_membership-account-payment-support

  Kind regards

  Guinot

• Adobe Support answering a serial number incorrect

  Adobe is deliberately fly my software and the blocking of its use.  Although they recognize my email address when I tried to create a new account to share with other consumers, they can't find my file and block my work Adobe product.  Please contact me for the class action against Adobe.  Here is the transcript:

  Thank you for choosing Adobe. A representative will be with you shortly. Your estimated wait time is 0 minute (s) and 42 second (s) or more because there is 1 client (s) online in front of you.

  You are chatting with "Tanvi" now

  Alexander: Hello. Welcome to Adobe Technical Support.

  Alexander: Hi Dave.

  Dave: Ok

  Alexander: I understand that you can not use the product as you are being prompted to enter the serial number whenever you launch it.

  Alexander: Am I wrong?

  Dave: Yes

  Alexander: I'll be happy to check it for you and help you accordingly.

  Alexander: Can I have the serial number of the product?

  Dave: 1380-XXXXXXXXXXX

  Alexander: Thank you.

  Alexander: Dave, I checked this serial number is not valid.

  Alexander: Could you please re - check?

  Dave: You took my money and this software has worked for 3 years. Is Adobe shake me the most money?

  Alexander: Could please re - check you the serial number once?

  Dave: He checks on the input, but does not connect to your site for verification. He is a fraud.

  Dave: 1380-XXXXXXXXXXX

  Alexander: I have double-checked that the serial number is not valid.

  Alexander: Can I know where was product purchased?

  Dave: He worked for 3 years. It was bought online from Adobe.

  Alexander: I have the order number please?

  Dave: It verifies as valid on my computer. I think your system is broken.

  Dave: It's a new way to your customers on the old software of cheating?

  Alexander: Dave, could you please provide me with the order number so that I can check this for you?

  Dave: Three years ago. I have no records.

  Dave: I am the victim of some sort of program hacker with Adobe and Starbucks?

  Dave: It is outrageous that I spend my time to solve a problem created by Adobe.

  Alexander: Excuse me, in this case, I will not be able to check further for you.

  Alexander: The serial numbers generated by us receive decoded in our systems, and if you are facing problems and had purchased it from Adobe directly, we can check the order number and you help with this

  Alexander: We will not be able to check this more later that the serial number is not decode and we don't have any record of an order under your account to verify this.

  Dave: There is no way I have the original documents to purchase three years ago. Adobe must know this and target older users to invalidate the software.

  Alexander: If you have proof of purchase or adobe order number for the product, you can contact us back and we will be happy to check for you and help you get the correct serial number

  Dave: Please give me a number that will unlock my software.

  Dave: It's theft and consumers need to fight back. How many others run you this type of scam on?

  Alexander: I'm sorry Dave, as I have said, we cannot check this and help you unless you have the order number or any proof of purchase order.

  Alexander: Dave, there is no scam in this.

  Alexander: We will need to verify proof of purchase or order (if purchased directly from Adobe) so that we can check this and help you

  Dave: My software has worked and now it does not work. Adobe is responsible for the death of a product purchased from Adobe. Your download system is a fraud in that it leaves no recourse for consumers. I've will file a complaint with the BBB and my Member of Congress and senators.

  Alexander: We will be happy to check for you however, we will not be able to go forward without any evidence of valid purchase.

  Dave: Proof of purchase is electronic. You steal my product. Please validate my serial number.

  Dave: Your files were hacked or lost. This product has worked well for 3 years and now you steal from me.

  Alexander: Dave, if it was an order of download from Adobe, I apologize for this information was not clear that the download links are available in the account of the customer for only 2-3 years.

  Alexander: There is no record for all orders under your email [email removed by host address]

  Alexander: May I know if the order was purchased using a different email address?

  Dave: You must provide documents indicating that you have not met a data loss. So far, validate my serial number.

  Dave: Your records are at fault.

  Dave: I use a lot of addresses and address, it may have been bought in is no longer available.

  Dave: Adobe lost my file and is now stealing my software.

  Alexander: Dave, that is not the case.

  Dave: That was 3 years ago. You have no right to invalidate my software purchased from Adobe. Your files are faulty and consumers need to know that adobe is not reliable.

  Alexander: We're not invalidate your software.

  Dave: You struck down software running because of the failure of your system. Please provide a good number so I can get back to business.

  Dave: Your system refuses to unlock my software. Adobe is not at fault. All the financial considerations are the responsibility of Adobe. It is a lawsuit that could cost billions of Adobe.

  Alexander: We will be happy to check for you and help you get the correct or a serial number of replacement however, as I said, we will need proof of purchase or any information on the order before we can move forward.

  Dave: Please validate my number is valid on my computer.

  Alexander: Dave, we will not be able to do something now that the serial number is not decoded in our systems.

  Alexander: In addition, a proof of purchase or any information about the order so that we can check it and give you the good news or a replacement serial number.

  Dave: All records are electronic, and I do not have. Maybe I could spend hours going through old emails 3 years ago. I would perhaps better served to hire a lawyer and Sue lawsuit to reveal that Adobe has corrupted records and runs a scam on the owners of the Adobe client software.

  Alexander: Be aware that it is difficult for us to check the details and go further to help you without any information about the order.

  Alexander: Dave, I understand your concern and frustration over this however, is not the case.

  Dave: Adobe has stolen my software with automated programs that are defective. We belong to you to provide documents that show how you have lost my validation codes.

  Alexander: It is a scam and we are voluntarily invalidate your software.

  Dave: You shake me up for another few hundred dollars?

  Dave: Adobe has purposly invalidated software that worked without problem for 3 years.

  Dave: I can send screenshots to prove it.

  Dave: Please provide me with numbers to correct the problem to Adobe.

  Dave: How many others has Adobe run this type of scam on?

  Alexander: Dave, as I said, this is a scam, or we are voluntarily the invalidation of your software. In addition, we do not refuse to check it for you and provide a replacement serial number or you with the good.

  Alexander: However, pleaser understand we have any evidence or information about the order, so that we can go far because we will be unable to verify anything without any information.

  Alexander: You can check if you have the order confirmation email or whatever it is of this sort and then contact us back with her

  Dave: You have access to the software and the serial number. Adobe it valid and blocked the use of a product legally purchased from Adobe. Adobe has not properly managing and blocking my use of my software illegally. Please provide the validation of my code or a replacement code.

  Alexander: We will be happy to check and get the correct or a serial number of replacement for you as soon as possible.

  Alexander: Dave, we can check the serial number and let you know that if we have the order number or the email address through which it was purchased.

  Alexander: However, there is no order listed under the account to [e-mail removed by host address] and you did not mention if the order could have been placed with a different email address.

  Alexander: If there is a possibility that you may have used a different email address, please give it to me so that I can check if there is no trace in this account

  Dave: I don't like any failure of Adobe to properly store recordings. All I know is that this software worked fine for 3 years and now Adobe is deliberately block its use.

  Alexander: If not, please check the order confirmation email or any information/evidence so the order and contact us as soon as we will not be able to do something or proceed further without any information.

  Dave: Try this [email removed by host address]

  Alexander: Dave, he is there no order listed under [email addr ]

  Dave: Adobe is responsible for blocking my software on my computer [email removed by host address]. Do you think that consumers will appreciate that Adobe can lose records and block their products?

  Alexander: Dave, as I said before, this is not the case and we would certainly want to help you get the correct serial number

  Dave: He is a fraud and a shakedown. If you can't find my file, what is the resolution?

  Alexander: However, we need some information to this review for you

  Dave: If I remember correctly, the price was about $ 300. Do you mean that I have to pay $300 more?

  Alexander: Please understand that we cannot spend any more without any information.

  Alexander: I don't ask that you pay for the software again.

  Alexander: We need a any information or evidence so that we can take the next step to check that and hell cela for now.

  Dave: Then what should I do? Adobe stole my ability to use my legally purchased software.

  Alexander: There is nothing that can be done now without any information/evidence of the order.

  Alexander: Please check if you have the order confirmation email or any kind of information / evidence of the order.

  Alexander: You can contact our service the customer with whom for more help

  Dave: I need proof Adobe suffered no loss of data is illegally stolen my software because of the failure on part of Adobe. It will take Adobe to provide documents in court.

  Dave: What are the details for your legal department?

  Alexander: You can contact our customer service

  Alexander: The phone number is: 800-833-6687

  Alexander: They are available Monday - Friday, 05:00 - 19: 00 PST

  Alexander: Is there anything else I can help you?

  Dave: Yes, your name will appear in the trial.

  Alexander: My name is Tanvi Arora.

  Alexander: Please contact Adobe. Good bye.

  Thank you for chatting with us. Please click on the 'Close' button in the top right of the chat window to tell us how we did today.

  DaveJohnn I checked on e-mail addresses, you have included on your transcript, but I'm not find all the products registered under either of these accounts.  You can certainly try to register your serial number, as well at http://www.adobe.com/support/registration.html.  Alternatively, you can try the steps listed in the http://forums.adobe.com/message/3987968#3987968 if you can think of all additional accounts that may have saved you your software under.

  There are sometimes problems of software that can cause your serial number displays as being not valid on your specific computer.  The fact that the representative identified cat your serial number as invalid if would seem to indicate that this is not the case in your situation.

  If you want private me message with your serial number, I can verify the findings of representatives of cat for you.  Although you can do this yourself by trying to register your product as described above.

• I bought Photoshop elements & elements of Prime Minister to Best Buy 2 years.  Finally opened and I tried to get the serial number online by using the identity card, but said website code is not valid.  They called Best Buy, said that adobe should hav

  I bought Photoshop elements & elements of Prime Minister to Best Buy 2 years.  Finally opened and I tried to get the serial number online by using the identity card, but said website code is not valid.  Called Best Buy, they said that adobe should have canceled activation because it has not been installed in a timely.  How can I get a serial number for installation?

  jotison64 wrote:

  I bought Photoshop elements & first items at Best Buy 2 years.  Finally opened and I tried to get the serial number online by using the identity card, but said website code is not valid.  Called Best Buy, they said that adobe should have canceled activation because it has not been installed in a timely.  How can I get a serial number for installation?

  Work your way through this document in the end, step by step, and finally try to start a chat session. I hope that Adobe will straighten this out for you.

  Contact the customer service

• Is there a way to retrieve my serial number without having to buy new?

  My old computer broke and I tried to reinstall Lightroom on my new computer. I have the disc to download, but cannot find my serial number. Is there a way to retrieve my serial number without having to buy new?

  Hi samw,

  Please follow the link below to find your serial number:

  Find the serial number of your Adobe product quickly

  I hope this helps.

  ~ UL

• I downoladed and tried to install CS6 on my computer after that machine has been upgraded to Windows 10.  I get a message that says "serial number is not for the product." The drop-down list does not contain CS6 Design and Web Premium.  What should I do

  I downloaded and tried to install CS6 on my computer after that machine has been upgraded to Windows 10.  I get a message that says "serial number is not for the product." The drop-down list does not contain CS6 Design and Web Premium.  What should I do to get loaded and enabled on my computer?

  That fall down, and the serial number you provide must identify the previous version that you upgraded because CS6 is an upgraded version in your case.

  Error "this serial number is not for a product calling it" | CS6, CS5.5, CS5

  http://helpx.Adobe.com/Creative-Suite/KB/error-serial-number-qualifying-product.html

• I built 'adobe photoshop lr6 in December 2015, first it works fine on my pc with window, after a problem, I want to install it again but my serial number is refused to the installation

  If someone could answer me in french, it will be better

  Moving to download, installation, setting up

  Hello

  Please see error: "serial number is not valid for this product". Adobe Creative Suite and serial number incorrect error

  Alternatively, you can contact customer service

  Hope that helps!

  Kind regards

  Sheena

• How can I install Adobe Acrobat DC Windows XP? Can I download and install Adobe Acrobat XI Pro and then use the serial number of DC for the record?

  How can I install Adobe Acrobat DC Windows XP? Can I download and install Adobe Acrobat XI Pro and then use the serial number of DC for the record?

  Hi ckc60777449,

  We're sorry, but the serial number would work only for Acrobat DC and not acrobat XI.

  You will need to upgrade your operating system to windows 7 to install acrobat DC.

  Let us know if you need additional assistance.

  Concerning

  Sarojini

• I have a CD for Adobe Photoshop Lightroom 6 but no CD player. Download using my serial number, as shown on the CD box? Thank you

  I have a CD for Adobe Photoshop Lightroom 6 but no CD player. Download using my serial number, as shown on the CD box? Thank you

  Yes.

  How to convert a trial CC 6 Lightroom Lightroom

• I own Adobe Acrobat 8 Standard (serial number < removed >). I bought new about 3 years ago and have my original CD, box and the serial number. I had to reformat my hard drive and reinstall windows 7 original. Everything is OK. Now I'm trying to

  I have ownd Adobe Acrobat 8 Standard (serial number < removed >). I bought new about 3 years ago and have my original CD, box and the serial number. I had to reformat my hard drive and reinstall windows 7 original. Everything is OK. Now I'm trying to reinstall my Acrobat 8 legally bought and paid for, but he says that it cannot connect to Adobe to confirm my serial number and gave me only 30 days use because it is not registered.

  Help, please

  Post edited by: Bil Colthurst

  Serial number and activation support (non - CC) https://forums.adobe.com/thread/2041990 to adjust the number of activations

  If the cat person sends you back to this open forum, you are out of luck... only Adobe can help, nobody here can access the activation server

• I bought Adobe acrobat 8 std about 3 years ago. I tried to install the product with the serial number only. indicated on the package. I received a message in my attempt to install "serial No. not valid ". I also have a 24 digit no activation. Help?

  I bought Adobe acrobat 8 std about 3 years ago. I tried to install the product with the serial number only. indicated on the package. I received a message in my attempt to install "serial No. not valid ". I also have the 24-digit activation number. Can you help me with installation?

  http://helpx.Adobe.com/Creative-Suite/KB/error-serial-number-valid-product.html