Adobe Media Encoder (AME) CS6 crash at startup
Hello
I am facing a disgusting problem...
I'm not able to start SOUL in my office (win 8). It worked fine, but suddenly it shut down and crashed... Now, I can't start this application it crshed every time.
have tried all the possible solution of the adobe forum but failed.
solution please...
Thanks in advance.
Start SOUL while now ctrl + shift or clear SOUL prefs (in the AppData folder)
Tags: Adobe Media Encoder
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So, I was able to solve than this based on this (old) thread that deals with the same kind of problem under the CS5:
http://forums.Adobe.com/message/3975390
In short: delete "Adobe Media Encoder" of your user preferences folder (/ Library/Preferences/Adobe Media Encoder
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This was strange was, I need provide the admin password to delete the folder, even though i's in my user Prefs.
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Open the SOUL. Encode a file or do not encode a file because the final result is not serious. Now quit SOUL (shortcut key or file-> exit). SOUL, then crashes. Keep in mind that no other program CS6 is affected in this way, just SOUL.
I came across this problem weeks ago and found a solution that worked. The fix was to remove one of the many many files adobe creates in your user folder. The problem now is that I can't find that posting even where was the fix.
I deleted this "mystery folder" we'll call it and then SOUL CS6 worked well. The capture was that I had to redo the 'Adobe ID' together in BS sign and re-enter the serial number when I opened one of the other programs.
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Try going to "~ \Library\Preferences\Adobe\" and then delete the files 'Adobe Media Encoder' and 'Commons '.
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Hi Johnnie_D,
I apologise for this inconvenience, but I'm not sure if the CS3 products are compatible for Windows 10 or not.
Because Adobe Premiere Pro CS3 was launched in 2007, Adobe does not any further development on this version of Premiere Pro.
In addition, Windows 10 was launched in 2015 and only creative cloud products have been tested with this operating system.
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Name of the failing application: Adobe Media Encoder.exe, version: 9.1.0.163, time stamp: 0x564db283
Name of the failed module: KERNELBASE.dll, version: 10.0.10240.16384, time stamp: 0x559f38c3
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ID of the failed package-parent application:
Name of the failing application: Adobe first Pro.exe, version: 9.1.0.174, time stamp: 0x564dce25
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Faulting full name of the package:
ID of the failed package-parent application:
Thank you Lord! SOLUTION AT LAST!
After having been informed by tech adobe support that: "I'm sorry, but this is a file from the base of the core of the system, we cannot do much."
I decided that I was going to test each component in user accounts and find the culprit manually.
I have studied everything that I could all kernelbase.dll NTUSER.dat and parameters of the first.
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I downloaded Registry Explorer 0.7 and analyzed a new vs account a "corrupted".
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HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\ComDlg32\OpenSavePidl MRU\prproj
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It comes to registry changes, do at your own risk!
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Press SHIFT as you launch SOUL and you should be able to work with her once more.
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What is the directoryM where the SOUL CS6 is installed? This is on Mac or Windows?
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I do the dance recitals and exporting each recital (2-3) minutes each. Adobe Media Encoder encodes one then crashes on the second. I stopped and restarted the computer, exported images, and once again, it does the same thing. Any ideas on why this is happening? I really need to do them individually.
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One thing to try is to purge the cache of your media. To do so, start SOUL, go to the preferences, click on the media tab, and click the "clean".
Dennis
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Hi Henen,
Hi, whenever I start to export via media Encoder, my computer kind of freezes... I am not able to change or even to use no matter what other applictions when exporting with Adobe media encoder. It didn't happen with the old version CC7. All advice please? Very frustrating.
Press SHIFT when you start the program. If this does not work, please contact support at this link: http://bit.ly/PPro-support
Thank you
Kevin
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Process: Adobe Media Encoder CS6 [553]
Path: / Applications/Adobe Media Encoder CS6/Adobe Media Encoder Media CS6.app/Contents/MacOS/Adobe encode CS6
ID: com.adobe.ame.application
Version: 6.0.2 (6.0.2.81)
Code type: X 86-64 (Native)
Parent process: launchd [142]
Responsible for: Adobe Media Encoder CS6 [553]
User ID: 501
Date/time: 2014-02-18 11:04:24.447 + 0100
OS version: Mac OS X 10.9.1 (B 13, 42)
Report Version: 11
Anonymous UUID: F6D50A8A-F4DF-3614-6A0B-CE4C30343769
Crashed thread: 0 dispatch queue: com.apple.main - wire
Exception type: EXC_CRASH (SIGABRT)
Exception codes: 0 x 0000000000000000, 0 x 0000000000000000
Request for clarification:
termination with eception exception of type dvacore::filesupport:dir_create_exception: $$$ / dvacore/filesupport/DirCreate = the directory ' @0 ' could not be created. " Please check the rights of protection or permission from parent directory.
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If you have Adobe Application Manager or older Adobe Creative Cloud app, please try to update to the latest Adobe Creative Cloud app. To see the update prompt, you may need to quit and then relaunch the application Adobe Application Manager or Adobe Creative Cloud. Upgrade to the latest creative cloud app can help solve this problem.
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Everytime I try and open Adobe Media Encoder it starts loading and then open it I get an error message: Adobe Media Encoder has encountered an unexpected error and cannot continue.
I tried to uninstall and reinstall a couple of times but without success. This is the first time using the program so it has never been opened successfully before.
Can anyone help?
Thanks in advance.
Hi Steve,.
Thank you
Regalo
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