Adobe Photoshop CC 2014 - unable to complete your request because the file is locked...

I support a user of Photoshop CC 2014, which attempts to open multiple .jpg on his local computer files, but gets an error message: could not complete your request because the file is locked, you don't have the necessary access permissions or another program is using the file. Use the 'Properties' command in Windows Explorer to open the file. However, not all the files are affected, and many display a thumbnail of the image and allow the user to open the file. I checked the properties of the file and everything seems normal, and the user is a local administrator on the computer. Any ideas or suggestions would be greatly appreciated.

photoshop cc image error.PNG

Kind regards

[personal information deleted by the forum Moderator]

Hi martyw,

If the problem is only with few files, whether they are corrupted or locked (only permission to read)

Please try to open the file in any other image editing program and save it as a Jpeg again.

Then try to open the file duplicate in Photoshop.

Kind regards

Assani

Tags: Photoshop

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