Adobe Photoshop elements 11 and first fails to initialize and...

.. a statement that downloaded Adobe Support Advisor to look for the problem.  After that, however, no problem is found by the Adobe Support Advisor, FAQ have no help, search Google gives no result.  Included is two screen captures first/Photoshop installation initialization of the error message as well as Adobe Support Advisor of the results window.

Thanks in advance for any time and offered assistance.

Screen shot 2013-04-19 at 11.26.49 AM.pngScreen shot 2013-04-19 at 11.26.36 AM.png

Hi, KHCE,.

"Installer Failed to initialize" is a generic error, and we need to understand what is causing the problem. Most of the time, its a problem with the download was not successful or downloaded correctly. So, in this case, re-download the software and do not forget to compare the file size of the file downloaded with the file on the server. Allows you to check in this case as well and make sure that the download is finished.

If the size of the file is correct, we need to solve problems with the installation logs: http://helpx.adobe.com/creative-suite/kb/troubleshoot-install-logs-cs5-cs5.html

Tags: Adobe

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