Adobe RoboHelp 8 is out! TCS2, too

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• Adobe RoboHelp 6 is out!

  Our long wait took end and a lot sooner than expected!
  Here is the main product page
  http://www.Adobe.com/products/RoboHelp/
  
  Here's the FAQ with a list of features and price, etc.
  http://www.Adobe.com/products/RoboHelp/productinfo/FAQ/
  
  I also see new articles from our own Matthew Ellison Peter Grainge, Rick Stone on the Adobe Developer Network site
  http://www.Adobe.com/devnet/RoboHelp/
  
  Lots of new goodies to try. As someone who uses RoboHelp since 1992, the last three years have been the longest wait. I am really glad that 'saved' Adobe RoboHelp and puts his weight behind a continued growth.
  
  Congratulations to the engineering team!
  John
  
  John Daigle
  Adobe RoboHelp certified instructor
  www.showmethedemo.com
  

  Our long wait took end and a lot sooner than expected!
  Here is the main product page
  http://www.Adobe.com/products/RoboHelp/

  Here's the FAQ with a list of features and price, etc.
  http://www.Adobe.com/products/RoboHelp/productinfo/FAQ/

  I also see new articles from our own Matthew Ellison Peter Grainge, Rick Stone on the Adobe Developer Network site
  http://www.Adobe.com/devnet/RoboHelp/

  Lots of new goodies to try. As someone who uses RoboHelp since 1992, the last three years have been the longest wait. I am really glad that 'saved' Adobe RoboHelp and puts his weight behind a continued growth.

  Congratulations to the engineering team!
  John

  John Daigle
  Adobe RoboHelp certified instructor
  www.showmethedemo.com

• Is there a way to disable Firefox from telling me that Adobe Flash Player is out of date?

  We run a program that does not allow students to update programs or make other changes. The problem is that Firefox thinks that it NEED to update Flash Player whenever there is a new version. It is simply not feasible with as many computers as we support. 99% of the time, the update is not necessary.

  Is there a way to disable Firefox from telling me that Adobe Flash Player is out of date?

  You can disable the blocking of modules in Firefox and remove the file blocklist.xml in the profile folder.

  Disable these prefs.
  Extensions.blocklist.Enabled = change this pref to false
  Extensions.blocklist.URL = delete the url if Firefox can't find the server where this file is sent from

• I had a subscription to creative cloud for photographers today by Paypal. I get the Paypal receipt but nothing of Adobe, not in the spam folder too.

  I had a subscription to creative cloud for photographers today by Paypal. I get the Paypal receipt but nothing of Adobe, not in the spam folder too. How can I handle this?

  Hello

  I see that you have an adobe id with the same email as with forums.

  I don't see any active subscription under this ID.

  I ask that you many want to contact adobe for the same support.

  Contact the customer service

  * Be sure to stay connected with your Adobe ID before accessing the link above *.

• Adobe Flash Player is out of date popup panel

  Periodically, I get a group of pop up on my desk that says that my Adobe Flash Player is out of date.  I check their site, and I am currently with version: 17.0.0.134.

  Some examples of signs.  These panels are legitimate? Thank you!!

  

  

  Doubtful that they are legitimate. your system is infected with malware, or visiting infected websites.

  Download only the updates of the Flash Player from adobe.com and macromedia.com site:

  • Flash Player for Internet Exporer - ActiveX
  • Flash Player for Firefox - NPAPI
  • Flash Player for Mac OS X

  P.S. your installed Flash Player version 17.0.0.134 is up-to-date, so you get all these notifications from Adobe.

• "Edit Clip in Adobe Audition" is grayed out in CS6.

  In Adobe Premiere CS6 'Clip edit in Adobe Audition' is grayed out.  How can I change this?  I have Adobe Audition CS6 installed as well.  I have Production Premium CS6.

  I solved.

  Here's what I did:

  (1) put in my install Adobe CS6 Production Premium Disc and re-installed the programs that I had chosen.  Each of them (except for the 32-bit versions of the software that has been available in 64 - bit).

  (2) all programs to complete the installation.  I think the first must Audition to be installed first, so that it recognizes that it is there, and it's a natural progression when installing Production Premium.

  (3) that's all.  I opened the first and found that he could connect with the hearing.

• Adobe RoboHelp 8.0.0 update problem

  I need to update Adobe RoboHelp since version 8.0.0 version 8.0.2. The update package seems to download, but nothing is installed (InstallShield only shows the option "Remove components").

  Can someone give me a solution.

  You have rights of a local administrator on your machine? You may need to take off every patch, RH to uninstall and reinstall.

• Implementation error "Adobe RoboHelp 8 has encountered a problem... ».  Cannot open the project

  Windows XP / RH8 / RoboSource Control 3.1

  Tried to open a project that I have not consulted for while.   After you click Yes or no to the question «Get latest...» "I get the error"Adobe RoboHelp 8 has encountered a problem and needs to close.  We are sorry for the inconvenience. »

  I tried several times with the same results.  Forum search finds several results, but see nothing that corresponds to that.

  I think it may be a project file to remove that can allow me to open the project, but thought I should ask first.

  Any help will be greatly appreciated.

  Joe

  Remove the CPD file allowed me to open the project in HR

• Can someone help me silent installation of Adobe Robohelp 9?

  I want to deploy Adobe Robohelp 9 in my organization. So I want to deploy it in silence. Please can someone help me with the silent switches or the procedure to install Adobe Robohelp 9 silently. In the site of adobe Adobe Robohelp 8 silent install document is available, but it does not work for Adobe Robohelp 9.

  Hi Alexander,.

  Please follow the steps below to perform a silent install RoboHelp 9:

  (I) copy the game to the top of the installation on your local disk media.

  (II) create the application.xml.override file. This file (application.xml.ov) is required for serialization during installation, deleting the record, removal of the final license agreement of the end user (EULA) and removal of the update. To create this override file follow the steps mentioned below

   
  1. Open Notepad.
  2. Copy the following text in the application:
     12341234123412341234 SuppressSuppress-1
  3. Change your product code Product_Code :

  (a) navigate to the source installation folder> \payloads.

  (b) open the setup.xml file in Notepad.

  (c) locate the tag .

  (d) copy the alphanumeric code produces between and .

  (e) paste the code copied in the value of {Product_Code} in the application.xml.override file.
  Example: .

  (4) replace 123412341234123412341234 by your serial number.
  Important: Omit hyphens. Delete delete for invites it registration will appear. Delete delete updates for Adobe Application Manager.

  (5) save the file under application.xml.override in the deployment folder.
  Important : Make sure application.xml.override has not any additional extensions such as .txt.

  (III) command promt open in administrator mode. Type the following command to silently install the product.

  "" Set - up.exe - mode = silent-= DeploymentFiles -acton = install - overrideFile= '\application.xml.override '.

  Note:-1) Depolyment file is located in the folder of deployment of the whole upward. There will be a specific deployment of locale file. Use one that relates to your need.

  (2) you can get error 6 code after completing the game in upwards. However, the product can work very well.

• Adobe RoboHelp Tech Support

  I am a user of HR 8, at the present time. I'm hoping to get a time frame of the current user of the forum participants (and anyone who wants to chime in) about the State of Technical Support of Adobe RoboHelp and any hope of improvement.

  I know that two or three years, Adobe published a letter of apology to the users for the poor state of affairs in the area of customer support. Improvements have been promised. Now, years after these excuses, I'm coming on three months of treatment with support from Adobe - trying to get a clear answer regarding workaround or correction of a bug in RoboHelp. (It is not important what the bug was and let me be clear that my support rep was always very polite.) For now, however, I need to make a recommendation to my manager who upgrade us to RH 9 or the transition to the product of Flare. While I personally want to stay with RoboHelp, I am wary of the support of the equation part and my classmates who have moved to the torch rave about the MadCap protocol support. I am sure that MadCap support is not perfect, and I want to believe that the Adobe support is not quite as catastrophic as the rants that fill the Internet would have us believe. But, can anyone tell me if Adobe management is disturbed at all the support tech very, very bad image there on the Web and by word-of-mouth exchanges? Anyone know if users can expect anything other than the status quo in the coming years?

  Thanks in advance for your comments.

  Hi and thanks at least raising the issue instead of just going for the unknown!

  You are absolutely right, that Support Adobe has not been up to the mark in the past. There are clear signs, this change in particular regarding Adobe RoboHelp and the Suite of Comm Tech. I had the pleasure of speaking with the product manager, Adobe RoboHelp, Ankur Jain, during the WritersUA Conference and I asked him about the status of the technical support changes which are to be strengthened.

  He assured me that since then supports the management of the product, it focuses particularly on this issue. In addition to a reorganization of this effort recently, he asked his team of engineers to be more directly interested in this forum. As you know, the Adobe Forums are support 'peer to peer '. People like Rick, Peter Grainge, Jeff and a ton of others spend countless hours with the messages and answer (on a voluntary basis by the way!)

  During this time, I noticed a lot of posts that have been made directly by the Adobe engineers, even if they're not watching the boards formally. Sometimes we "experts (cringe)" will send a post to the genius when we hit a wall on a topic. They often put back directly very quickly.

  Bottom line is that you can certainly be assured of the commitment of Adobe RoboHelp after so many years of neglect by previous owners. There were four excellent versions since 2007 and many more interesting things are looming.

  No one has better things to do "fear uncertainty and doubt", as our competitive friends. They are masters at home. So, carefully consider your experience and your knowledge of RoboHelp vs the learning curve that is sure to need any tool you can use.

  Nevertheless, the authors in the trenches, but also the people of Adobe will be here to help.

  Thank you

  John Daigle
  Adobe Certified RoboHelp and Captivate instructor
  Evergreen, Colorado
  www.showmethedemo.com

• Adobe RoboHelp 8.0.2 Patch - Setup error

  In the hope of trying to fix a known bug , I ran the patch 801 last week. I immediately tried to launch the patch 802 later, but he failed. I received an error message that the 801 should be installed first. I uninstalled the 801, reinstalled and then run the installation for the 802 again, but always the following error: "Adobe RoboHelp 8.0.1 is not installed. Please install Adobe RoboHelp 8.0.1 before you apply this hotfix. »

  Thoughts?

  This is probably the question - the updater needs to write to the registry to indicate the patch reached level.

• Adobe RoboHelp 8 pop up problem

  Since upgrading from an old version of Macromedia of Adobe RoboHelp 8, entry entry appear in pop-up windows. The titles of pop - up worked in the old version.  Graphics that are in the topic appear but the text which is defined as title 1 does not work.  Anyone has a suggestion to fix this problem?

  I also have a problem with the popups from RH8. Mine are text only and nothing appears while moving the mouse over them may cause some text to appear.

  I obviously reported this and you should do the same.

  The more people who report a bug or request a feature, more likely, he will be executed. Please follow this link.

  http://www.Adobe.com/cfusion/mmForm/index.cfm?name=wishform&product=38

  In the meantime, they are OK in IE8. I also think in Firefox. Can't check that right now.

  See www.grainge.org for creating tips and RoboHelp

• Review: Adobe RoboHelp 11 stopped working Source code control from Visual Studio Professional 2010

  We contacted Adobe for help, but I also wanted to put this question in case someone has had this experience and can quickly provide a solution.
  

  
  

  Environment

  Windows 7 business

  RoboHelp 11.0.3.268

  Generation of WebHelp

  Team Foundation Server

  Visual Studio Professional 2010 Source code control

  Problem

  I am the original author of the Touchstone help system. Last week we started having two colleagues on board to work with me. On their systems, we have configured RoboHelp for working with TFS in Visual Studio using MSSCI provider 2010.

  The initial project was a lot of conditional compilation tags. I removed all the and the expressions and everything checked into Source control. When my colleagues got the latest files from Source code control, and opened the project to Version control, we noticed that their projects were still conditional compilation with other elements that had long been removed tags. After some research, we have removed the CPF and PSS of source control files and let the RoboHelp to create them when we opened the project. That solved these problems - no conditional more don't build tags in the project.

  Last Friday a colleague began to experience significant problems. When it right click on a topic to view properties, RoboHelp has stopped working. She was not able to do anything in RoboHelp since.

  The same day I tried to look at settings of Version control (I had no problem to access all week). RoboHelp crashes as soon as I clicked on tools > Options. Colleague B had the same problem today.

  This morning, I had problem A colleague.

  Bottom line: we are suddenly not able to run 11 RoboHelp.

  Our office employee internal help attempted to run the Visual Studio debugger. We get ' an unhandled in RoboHtml.exe win32 exception [5404]. " We also unhandled exceptions at various addresses with a read access violation address hex location.

  After watching the Willem site that lists updates of RoboHelp, we thought to their installation, but we didn't know whether to install ALL the patches or Patch only 11.0.3. If all the patches, we didn't know whether to install them in a particular order.

  Thank you very much for any assistance that someone of you may provide while we're also waiting to hear from the Adobe Support.

  Carol

  I was recently informed that the patches have changed and you only need to install later.

  See www.grainge.org for creating tips and RoboHelp

  

  @petergrainge

• User account is locked out after too many password attempts failed

  The other day, my room mate needed to get on my computer while I was at work. I sent a text him the password, but being such a long and complex pass she entered it too often incorrectly. Now, even after waiting and enter the password, it still gives the message of account lockout. It is more of a problem that my account was the only user on the PC. Anyone knows how I can come back? TIA!

  Having a single admin account on a PC is asking trouble... Seek to restart the machine Safe Mode, and then log on as an administrator. The password is often left blank. She can now set the password for all or part of other users. If this does not work the hen, she must type the words

  I forgot windows password

  in a Google search box. She will be surprised to see the number of visits! The next thing is to plan in advance: make him click Start / Help, then search for help on "password". Follow the instructions to create a key on your USB flash drive file so that it will never end in this uncomfortable situation.

• Windows or Adobe? Why is the window too large Acrobat?

  When I open a pdf file, open the adobe acrobat window, but the top bar appears above the top of the screen; This is why I can't resize or minimize the window. I can't "seize" the window and move it up or down in any direction for that matter. So difficult to work with. Which is the problem, Adobe or Microsoft? Is there a fix or work around it please? TIA... Greg

  Move your cursor on the Acrobat icon on the task bar and right click on the image that is displayed. Click the Move option and you can then move the window with the arrow keys.