Advice to restore normal internet speed-HELP

Yesterday, I opened an unknown attachment and since my internet is freezing and is considerably slower. I hunted and he randomnly stops automatically too. Ive tried chrome and explore. Same problems on both.  Can anyone help to restore my internet to normality, its driving me crazy

Hello

See if this helps you because it seems that you now have a computer infected after opening this attachment:

Download, install, update and scan your system with the free version of Malwarebytes AntiMalware and if necessary do in Mode safe mode with networking:

http://www.Malwarebytes.org/products/malwarebytes_free

'Advanced options boot (including safe mode).

http://Windows.Microsoft.com/en-us/Windows/Advanced-startup-options-including-safe-mode#1TC=Windows-7

_______________________________________

And also scan with the free version of SUPERAntiSpyware

http://www.SUPERAntiSpyware.com/download.html

SUPERAntiSpyware Free Edition is 100% free and will detect and remove thousands of Spyware, Adware, Malware, Trojans, KeyLoggers, Dialers, Hi-Jackers, and worms. SUPERAntiSpyware features many unique and powerful technologies and removes spyware threats that other applications fail to remove.

SUPERAntiSpyware Free Edition does not include blocking in real time or scheduled scan.

______________________________________

It is a very good program to scan your system to remove adware, etc.:

http://www.bleepingcomputer.com/download/adwcleaner/

AdwCleaner is a program that finds and removes the Adware, toolbars, potentially unwanted programs (PUP) and browser hijackers from your computer.  Using AdwCleaner you can easily more of these types of programs for a better user experience on your computer delete and while browsing the web.

_____________________________________

And just to be sure, nothing is lurking in the background:

'TDSSKiller Rootkit Removal Utility download for free'

http://USA.Kaspersky.com/downloads/TDSSKiller

See you soon.

Tags: Windows

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