Aero in Windows has stopped working, the difficulty it says that my graphics card is not supported!

Similar Questions

• Aero in Windows has stopped working

  I am running Windows Vista Home Premium with Service Pack 2. Aero in Windows has stopped working. When this happened once before going to the control panel > change the color scheme and selected Windows Aero, but now this option is not listed. Checked the help and as advised checked my screen resolution and I saw 32-bit color, the verified value Advanced Configuration monitor and I saw this refresh rate is 60 Hz. Then forums got advice to run sfc/scannow and it came back and told me to Resource Protection Windows did not find any breach of integrity. Finally, taking advice to check that the graphics card by going to Device Manager but no device had anything by them which suggests that they do not work.

  Help the old windows look terrible after using Windows Aero

  Brett

  Hello

  Make sure that you are logged on as ADMINISTRATOR

  My Vista Aero Glass is turned off, how can I enable them again?
  http://www.howtogeek.com/HOWTO/Windows-Vista/my-Vista-Aero-Glass-turned-itself-off-how-do-i-enable-it-again/

  To the need to update or reinstall the video driver (it's a good idea in any case).

  Solve problems with Windows Aero
  http://Windows.Microsoft.com/en-us/Windows-Vista/troubleshoot-problems-with-Windows-Aero

  How to enable or disable transparent Aero Glass on Vista
  http://www.Vistax64.com/tutorials/75413-Aero-Glass-transparency.html

  --------------------------------------------------------------------

  This utility, it is easy see which versions are loaded: (updated video/Display drivers and others)
  According to the needs.)

  -Free - DriverView utility displays the list of all device drivers currently loaded on your system. For
  each driver in the list, additional useful information is displayed: load address of the driver, description,.
  version, product name, company that created the driver and more.
  http://www.NirSoft.NET/utils/DriverView.html

  For drivers, visit manufacturer of emergency system and of the manufacturer of the device that are the most common.
  Control Panel - Device Manager - Display Adapter - note the brand and complete model of your
  video card - double - tab of the driver - write version information. Now click on UPdate Driver (this
  cannot do anything as MS is far behind the certification of drivers) - then do a right click - Uninstall - REBOOT
  This will refresh the driver stack.

  Repeat this for network - card (NIC), Wifi network, sound, mouse, and keyboard if 3rd party with their
  own the software and drivers and all other main drivers that you have.

  Now go to the site of the manufacturer of system (Dell, HP, Toshiba as examples) (restoration) and then of the manufacturer of the device
  (Realtek, Intel, Nvidia, ATI, for example) and get their latest versions. (Look for the BIOS, Chipset and software)
  updates on the site of the manufacturer of the system here.)

  Download - SAVE - go to where you put them - right click - RUN AD ADMIN - REBOOT after each installation.

  Always check in the Device Manager - tab drivers version you install actually shows up. This
  because some restore drivers before the most recent is installed (particularly that audio drivers) so install a
  pilot - reboot - check that it is installed and repeat if necessary.

  Repeat to the manufacturers - BTW on device at the DO NOT RUN THEIR SCANNER - manually check by model.

  Look at the sites of the manufacturer for drivers - and the manufacturer of the device manually.
  http://pcsupport.about.com/od/driverssupport/HT/driverdlmfgr.htm

  How to install a device driver in Vista Device Manager
  http://www.Vistax64.com/tutorials/193584-Device-Manager-install-driver.html

  If you update the drivers manually, then it's a good idea to disable the facilities of driver in the Windows updates,
  This leaves ONE of Windows updates, but it will not install the drivers who are generally older and cause
  questions. If updates offers a new driver and then hide it (right click on it) and then go look for new ones
  manually if you wish.

  How to disable automatic driver Installation in Windows Vista - drivers
  http://www.AddictiveTips.com/Windows-Tips/how-to-disable-automatic-driver-installation-in-Windows-Vista/
  http://TechNet.Microsoft.com/en-us/library/cc730606 (WS.10) .aspx

  Hope these helps.

  Rob Brown - MS MVP - Windows Desktop Experience: Bike - Mark Twain said it right.

• Internet Explore has stopped working, and a message saying that a problem led the program to stop working correctly. Windows willclose the program and notify you if a solution is available is appear

  Internet Explore has stopped working, and a message saying that a problem led the program to stop working correctly. Windows willclose the program and notify you if a solution is available is appear

  On the desktop, you can open the Action Center under the taskbar > maintenance > view reliability history > view all reported issues

  You can right click on some of the mistakes "Stopped working" "Internet Explorer" > view technical details

  What are the details of the errors?

  There is a 'Copy to Clipboard' link at the bottom.

  Paste the information first in Notepad and then copy the Notepad information to post here.

• Explorer Windows has stopped working the message repeated

  Whenever I click on all orders are left microsoft computer or less as a Control Panel icon, photos or music I get a message that says windows exploer has stopped working. I'm not trying to use the woindows Explorer so I'm not "understand what is happening

  Hello

  You can download this reg from my SkyDrive file:

  http://CID-128fc518635be2dc.SkyDrive.live.com/self.aspx/.public/Ms%20Foren/registry/WER%5E_Explorer.reg

  and double click on the file to import. If you are unable to do this, run regedit.exe and import the registry file here!

  When the Windows Explorer crashes, Windows Error Reporting Service [1] creates a dmp under C:\Localdumps. Please download the file to your public Skydrive folder [2] and post the link here. I take a look at the discharge with the debugger, maybe that I can see what Shell extension is the cause.

  André

  [1] http://msdn.microsoft.com/en-us/library/bb787181%28VS.85%29.aspx
  [2] http://social.technet.microsoft.com/Forums/en-US/w7itproui/thread/4fc10639-02db-4665-993a-08d865088d65 "a programmer is just a tool that converts the caffeine in code" Deputy CLIP - http://www.winvistaside.de/

• Explorer Windows has stopped working the pop

  When I try to drag or copy and paste appear a folder that the message windows Explorer has stopped working and I can not then action I was trying to do. My laptop is running on Windows 7

  Hello

  This error may be due to one of the following problems:

  • System files on your PC can be corrupted or incompatible with other files
  • You may have an infection of viruses or malware on your PC
  • Some applications or services that are running on your computer may be responsible for Windows Explorer to stop working

  To resolve this issue, try the following solutions:

  1. update your current video driver: update a hardware driver that is not working properly.

  (To make sure you have the latest video driver installed, you can also get in touch with your computer manufacturer and download the latest version of the driver on their part).

  2. run the File Checker (SFC) system to check your files.

  1. Click Start and type cmd in the search box.
  2. In the results, right-click on cmd.exe area, and then click Run as administrator. You may be prompted to type the password for an administrator account.
  3. Click on continue if you are the administrator or type the administrator password, and then click on continue.
  4. At the command prompt, type Sfc/scannow, and then press ENTER.

  Refer to this link for more information on file system checker.

  3 scan your PC for Virus and Malware infections.

  4. perform clean boot to isolate if there is no third-party application or program causes this error.

  5. test the image files that can contain corruption.

  1. Click Start, then click computer
  2. Click on organize, and select folder options and search in the drop-down list
  3. In the Folder Options window, click the view tab
  4. Check the option always show icons, never thumbnails
  5. Remove the control from the option to display the icon of the file on the photos
  6. Click OK to close the Folder Options window

  6. run System Restore.

  If the same product after all the steps mentioned, the next option is a upgrade on site.

  Thank you.

• While the iPhone overseas requires a reactivation, which sometimes works, but more often does not work. At the beginning he said that my SIM card was not supported by the activation policy assigned by the activation server.

  iPhone 6

  Network: Verizon

  iOS 9.3.3

  Twice now, once in Costa Rica in April and, more recently, in Ireland, while that phone overseas warning reads as follows:

  "your iPhone could not be activated because the activation server is not reachable. Try to connect your phone to the iPhone to activate it, or try again in a few minutes. If the problem persists contact Apple Support to Apple.com/support. »

  or:

  "The SIM card that you have currently installed in the phone is a carrier that is not supported in the title of the activation policy that is currently assigned by the activation server. This isn't a problem with the hardware with the iPhone. Please insert another card from a supported carrier SIM or ask this iPhone be unlocked by your operator. Please contact Apple for more information. »

  My carrier is Verizon and I replaced the SIM card on my return from Costa Rica end of April despite the fact that the card is unlocked and good, in theory, for international travel,

  Before you activate the phone is locked and I can't access applications like camera, that, when I travel, I need over the phone.

  Apple says call Verizon. Verizon said, you guessed it, call Apple.

  When I return to the States, everything works fine. I thought that the replacement of a SIM card would do the trick, so you can imagine my dismay when the activation warning came after I took the phone off airplane mode after I landed in Dublin and the activation warning came new.

  What is going on?

  kennypg wrote:

  iPhone 6

  Network: Verizon

  iOS 9.3.3

  Twice now, once in Costa Rica in April and, more recently, in Ireland, while that phone overseas warning reads as follows:

  "your iPhone could not be activated because the activation server is not reachable. Try to connect your phone to the iPhone to activate it, or try again in a few minutes. If the problem persists contact Apple Support to Apple.com/support. »

  or:

  "The SIM card that you have currently installed in the phone is a carrier that is not supported in the title of the activation policy that is currently assigned by the activation server. This isn't a problem with the hardware with the iPhone. Please insert another card from a supported carrier SIM or ask this iPhone be unlocked by your operator. Please contact Apple for more information. »

  My carrier is Verizon and I replaced the SIM card on my return from Costa Rica end of April despite the fact that the card is unlocked and good, in theory, for international travel,

  Before you activate the phone is locked and I can't access applications like camera, that, when I travel, I need over the phone.

  Apple says call Verizon. Verizon said, you guessed it, call Apple.

  When I return to the States, everything works fine. I thought that the replacement of a SIM card would do the trick, so you can imagine my dismay when the activation warning came after I took the phone off airplane mode after I landed in Dublin and the activation warning came new.

  What is going on?

  I think it's a problem with Verizon.

  Our company is on AT & T - and our lawyer have travel all over the world, Africa, London, South East Asia and they have never complained to me than before.

• I use Mac and the Adobe site says that my operating system does not support the download. How can I fix?

  I looked at the system requirements, clearly my OS supports the CC downloads. I thought that I might need to make space on my drive to support programs. Can someone explain how to access my drive on a Mac computer?

  Creative cloud requires OS x 10.9 at least. It will not work with older versions.

  Mylenium

• I get messages that support and problems Windows has stopped working. and also that I have no more memory on line 2. What can I do to fix this?

  I get messages that support and problems Windows has stopped working.  I told myself that I will advise if a solution is found, I get another box saying that I have to close becausse that Windows does not work.  I also get messages that I have not more memory on line 2.  What can I do to fix this?

  Hello

  1. could you give us the exact error message?
  2. Once you get this error message? This is when using Internet Explorer?

  In the meantime, check out the articles below and check. Try to increase the size of pagefile.sys and check.
  http://support.Microsoft.com/kb/2267427

  I hope this helps.

• Windows has stopped working. Window is to check a solution to the problem...

  I can't open the files in windows and whenever I opened a folder, there will be a pop-up window indicating the windows has stopped working and it checks for a solution to the problem.

  Hello

  What antivirus/antispyware/security products do you have on the machine? Be one you have NEVER
  on this machine, including those you have uninstalled (they leave leftovers behind which can cause
  strange problems).

  ----------------------------------------------------

  Follow these steps:

  Start - type this in the search box-> find COMMAND at the top and RIGHT CLICK – RUN AS ADMIN

  Enter this at the command prompt - sfc/scannow

  How to analyze the log file entries that the Microsoft Windows Resource Checker (SFC.exe) program
  generates in Windows Vista cbs.log
  http://support.Microsoft.com/kb/928228

  Also run CheckDisk, so we cannot exclude as much as possible of the corruption.

  How to run the check disk at startup in Vista
  http://www.Vistax64.com/tutorials/67612-check-disk-Chkdsk.html

  ==========================================

  After the foregoing:

  How to troubleshoot a problem by performing a clean boot in Windows Vista
  http://support.Microsoft.com/kb/929135
  How to troubleshoot performance issues in Windows Vista
  http://support.Microsoft.com/kb/950685

  Optimize the performance of Microsoft Windows Vista
  http://support.Microsoft.com/kb/959062
  To see everything that is in charge of startup - wait a few minutes with nothing to do - then right-click
  Taskbar - the Task Manager process - take a look at stored by - Services - this is a quick way
  reference (if you have a small box at the bottom left - show for all users, then check that).

  How to check and change Vista startup programs
  http://www.Vistax64.com/tutorials/79612-startup-programs-enable-disable.html

  A quick check to see that load method 2 is - using MSCONFIG then put a list of
  those here.
  --------------------------------------------------------------------

  Tools that should help you:

  Process Explorer - free - find out which files, key of registry and other objects processes have opened.
  What DLLs they have loaded and more. This exceptionally effective utility will show you even who has
  each process.
  http://TechNet.Microsoft.com/en-us/Sysinternals/bb896653.aspx

  Autoruns - free - see what programs are configured to start automatically when you start your system
  and you log in. Autoruns also shows you the full list of registry and file locations where applications can
  Configure auto-start settings.
  http://TechNet.Microsoft.com/en-us/sysinternals/bb963902.aspx
  Process Monitor - Free - monitor the system files, registry, process, thread and DLL real-time activity.
  http://TechNet.Microsoft.com/en-us/Sysinternals/bb896645.aspx

  There are many excellent free tools from Sysinternals
  http://TechNet.Microsoft.com/en-us/Sysinternals/default.aspx

  -Free - WhatsInStartUP this utility displays the list of all applications that are loaded automatically
  When Windows starts. For each request, the following information is displayed: Type of startup (registry/Startup folder), Command - Line String, the product name, Version of the file, the name of the company;
  Location in the registry or the file system and more. It allows you to easily disable or remove unwanted
  a program that runs in your Windows startup.
  http://www.NirSoft.NET/utils/what_run_in_startup.html

  There are many excellent free tools to NirSoft
  http://www.NirSoft.NET/utils/index.html

  Window Watcher - free - do you know what is running on your computer? Maybe not. The window
  Watcher says it all, reporting of any window created by running programs, if the window
  is visible or not.
  http://www.KarenWare.com/PowerTools/ptwinwatch.asp

  Many excellent free tools and an excellent newsletter at Karenware
  http://www.KarenWare.com/

  ===========================================

  Vista and Windows 7 updated drivers love then here's how update the most important.

  This is my generic how updates of appropriate driver:

  This utility, it is easy see which versions are loaded:

  -Free - DriverView utility displays the list of all device drivers currently loaded on your system.
  For each driver in the list, additional useful information is displayed: load address of the driver,
  Description, version, product name, company that created the driver and more.
  http://www.NirSoft.NET/utils/DriverView.html

  For drivers, visit manufacturer of emergency system and of the manufacturer of the device that are the most common.
  Control Panel - device - Graphics Manager - note the brand and complete model
  your video card - double - tab of the driver - write version information. Now, click on update
  Driver (this can do nothing as MS is far behind the certification of drivers) - then right-click.
  Uninstall - REBOOT it will refresh the driver stack.

  Repeat this for network - card (NIC), Wifi network, sound, mouse, and keyboard if 3rd party
  with their own software and drivers and all other main drivers that you have.

  Now in the system manufacturer (Dell, HP, Toshiba as examples) site (in a restaurant), peripheral
  Site of the manufacturer (Realtek, Intel, Nvidia, ATI, for example) and get their latest versions. (Look for
  BIOS, Chipset and software updates on the site of the manufacturer of the system here.)

  Download - SAVE - go to where you put them - right click - RUN AD ADMIN - REBOOT after
  each installation.

  Always check in the Device Manager - drivers tab to be sure the version you actually install
  presents itself. This is because some restore drivers before the most recent is installed (sound card drivers
  in particular that) so to install a driver - reboot - check that it is installed and repeat as
  necessary.

  Repeat to the manufacturers - BTW in the DO NOT RUN THEIR SCANNER device - check
  manually by model.

  Look at the sites of the manufacturer for drivers - and the manufacturer of the device manually.
  http://pcsupport.about.com/od/driverssupport/HT/driverdlmfgr.htm

  How to install a device driver in Vista Device Manager
  http://www.Vistax64.com/tutorials/193584-Device-Manager-install-driver.html

  If you update the drivers manually, then it's a good idea to disable the facilities of driver under Windows
  Updates, that leaves about Windows updates but it will not install the drivers that will be generally
  older and cause problems. If updates offers a new driver and then HIDE it (right click on it), then
  get new manually if you wish.

  How to disable automatic driver Installation in Windows Vista - drivers
  http://www.AddictiveTips.com/Windows-Tips/how-to-disable-automatic-driver-installation-in-Windows-Vista/
  http://TechNet.Microsoft.com/en-us/library/cc730606 (WS.10) .aspx

  ===========================================

  Refer to these discussions because many more excellent advice however don't forget to check your antivirus
  programs, the main drivers and BIOS update and also solve the problems with the cleanboot method
  first.

  Problems with the overall speed of the system and performance
  http://support.Microsoft.com/GP/slow_windows_performance/en-us

  Performance and Maintenance Tips
  http://social.answers.Microsoft.com/forums/en-us/w7performance/thread/19e5d6c3-BF07-49ac-a2fa-6718c988f125

  Explorer Windows stopped working
  http://social.answers.Microsoft.com/forums/en-us/w7performance/thread/6ab02526-5071-4DCC-895F-d90202bad8b3

  Hope these helps.

  Rob Brown - MS MVP - Windows Desktop Experience: Bike - Mark Twain said it right.

• Explorer Windows has stopped working when you open the folder movies

  Original title: about a week ago my windows Explorer began to close and restart but only when I try to open 1 specific folder... Help

  in the folder my documents, I have a folder called my muvies when I try to access it I get a window that tells windows Explorer has stopped working the TI restarts itself. also, if I try to change how the icons in this folder look same result, but not with anything else. I can access all my other files without problem

  Also, can you check here?

  Start > Control Panel > system and Maintenance > Problem Reports and Solutions > view problem history

  You can right click on some of the mistakes "Stopped working" "Windows Explorer" > view problem details

  What information is given?

• I got an answer from Microsoft after a "windows has stopped working" I have to delete the virus Win32/Small.CA.

  Original title: Win32/Small.CA

  I got an answer from Microsoft after a "windows has stopped working" I have to delete the virus Win32/Small.CA.  I ran the security scan and the answer was "no viruses or malware found."  Could someone tell me how to deal with a Win32/Small.CA and how to determine if I really get it.  Thank you.

  Hello
  Try following the steps in this virus/malware removal guide: http://www.selectrealsecurity.com/malware-removal-guide
  It contains instructions which will remove most malware infections. If you have any questions, just ask me. I hope this helps you.
  Brian

• I just download aa3 game without problem, uninitialized probs, but as soon as I start the game a window appears saying "error, windows has stopped working", what is wrong?

  I just download aa3 game without problem, uninitialized probs, but as soon as I start the game a window appears saying "error, windows has stopped working", what is happening, please help.

  Hello
   
  Follow the suggestions and see if it helps.
  Method 1
  You can check if the problem exists in a clean boot state.
  How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7
  http://support.Microsoft.com/kb/929135
  Note: After a troubleshooting follow step 7: reset the computer to start as usual

  Method 2
  If the problem persists, you can uninstall and reinstall the game.
  Uninstall or change a program
  http://Windows.Microsoft.com/en-us/Windows-Vista/uninstall-or-change-a-program

  You can provide the event logs in Event Viewer.

  You can provide the exact error in the Event Viewer logs to find out what caused the problem.

  Open event viewer

  http://Windows.Microsoft.com/en-us/Windows-Vista/open-Event-Viewer

  You can also see the article for more information.
  The problems of the game performance
  http://Windows.Microsoft.com/en-us/Windows-Vista/fixing-game-performance-problems

• Family using in Windows Vista Premium 32 bit, I have error "host of transformation for Windows has stopped working" when you turn on the PC.

  Original title: Windows Vista 32-bit Edition home

  Family Windows Vista Edition using 32-bit - receive the following error message when you turn on the pc.

  HOST PROCESSING FOR WINDOWS HAS STOPPED WORKING.

  Nobody knows what's happening with pc or how that I should do to fix this problem.  Any help or advice will be

  appreciated.

  Thank you

  EJ

  Hello

  1. you remember to make changes to the computer before this problem?

  Method 1:

  If a Protection of resources Windows (WRP) file is missing or is damaged, Windows may not behave as expected. Auditor of file system (CFS) scan to fix all of the corrupted system files. To do this, follow the steps mentioned in the link below:

  How to use the System File Checker tool to fix the system files missing or corrupted on Windows Vista or Windows 7

  http://support.Microsoft.com/kb/929833

  Method 2:

  Put your computer in a clean boot state and then check if the problem persists

  Follow step 1 in the link.
  How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7

  If everything works well after a clean boot, you can deduce that some third-party services are at the origin of the problem.

  Continue with the remaining steps to pin-point on the third party service.
  After find you the program that is causing the problem, you will have to perhaps to update or install a newer version of the program, if you rarely use that you should consider uninstalling the software.

  Important: n ' forget not to put the computer to a normal startup follow step 7 in the link.

  Method 3:

  The issue might be related to malicious software, I wish that you run a full scan using your security software or run a scan using the Microsoft Safety Scanner.

• Microsoft Windows has stopped working a problem due to the closing of the program

  original title: MICROSOFT WINDOWS has STOPPED WORKING A PROBLEM CAUSE THE PROGRAM to CLOSE__

  Remember - this is a public forum so never post private information such as numbers of mail or telephone!

  Ideas:

  • MICROSOFT WINDOWS HAS STOPPED WORKING
  • Error messages
  • Recent changes to your computer
  • What you have already tried to solve the problem

  Hi Aries19,

  Are a. When you this error?

  B. recent changes made on the computer?

  C. when exactly do you get this error?

  D. don't restart your computer / closed applications after this error?

  Let us try these methods.

  Method 1:  [Scan sfc] System File Checker

  To determine if the problem you are experiencing is caused by one or more system files that are used by Windows Vista, run the System File Checker tool. The System File Checker tool analyzes the system files and replaces incorrect versions of system files by using the correct versions.

  To run the System File Checker tool, follow these steps:

  1. click Startand type cmd in the box start the search.

  2. right click on cmd in the list programs and then click run as administrator. If you are prompted for an administrator password or a confirmation, type your password or click on continue

  3. at the command calls, the following line and press ENTER: sfc/scannow

  When the analysis is complete, test to see if the problem you are experiencing is resolved.

  Visit the following link for more information:

  http://support.Microsoft.com/kb/936212

  Method 2: Virus Scan

  You try to run a Microsoft online virus scanner and check if it detects something.

  http://www.Microsoft.com/Security_Essentials/

  http://social.answers.Microsoft.com/forums/en-us/vistasecurity/thread/ba80504b-61f1-4D71-960f-b561798b7b42

  Method 3: Clean boot

  Clean boot uses a minimal set of drivers and startup programs and helps eliminate software conflicts.

  (a) click Start, type msconfig in the start search box and press enter.

  (b) under the Services tab, check hide All Microsoft Services.

  (c) under the Startup tab, click on disable all, then click Ok.

  (d) If you are prompted to restart the computer, click Restart now.

  When the computer is in a clean boot, applications and third-party services are disabled. Once the computer is restarted, check if the problem occurs right now.

  Check out this link that talks about how perform a clean boot
  Note: Follow all of the steps in the link to know what software are contradictory.
  http://support.Microsoft.com/kb/929135

  Don't forget to reset the computer in a Normal startup once find you what software is conflicting.

  Hope this has been helpful.

  Kind regards
  Bindu S - Microsoft Support
  Visit our Microsoft answers feedback Forum and let us know what you think

• When connecting with an Android phone through Verizon for attaching to the internet, receive the message "Microsoft (C) registry of Windows has stopped working".

  twice now that I got "Microsoft (C) registry of Windows has stopped working". Looking for online solutions, it tells me to update... and yet my Windows Update is underway. What is going on??

  I am traveling and using my Android phone by Verizon to tie to the internet... This could be the cause?

  Hi BetheForcia,

  Exactly when you receive this error message?

  Usually, this can happen due to data execution prevention.

  In order to diagnose the problem, you can check in the event viewer to determine the cause of the error and after return with details of the event viewer.

  What are the information in event logs? (Event Viewer)

  You can try to add it in the exception for the prevention of execution of data and check that it works.

  a. go to Start, Control Panel and click on System.
  b. now, click on the Advanced tab, and under performance, click settings.
  c. click on Data Execution Prevention , and then select the Turn on DEP for all programs and services except those I select: radio button.
  d. now click on the Add button and navigate to C:\Windows\System32 and choose the regsvr32.exe file. When you receive the message indicating it could make your computer becomes vulnerable to attack and unprotected, simply click OK to continue.
  e. click OK , and then click OK to exit

  Hope the helps of information.

  Please post back and we do know.