After repair, it had not installed Microsoft software

My computer is 5 years old and recently crashed. Not much, I took it to a repair, but when I came back there was no Microsoft software on this subject. I have a license sticker on the computer, but when you try to turn it on again the update calls for the license to be invalid. Of course, I had Windows XP and not Windows 7 since the beginning but I don't understand why I can't use the license?
Is that too old or something?

First of all - even can you OS that you are supposed to have on this system?  What is it?
 
Second - take digital pictures of high quality of the tile at different angles and see if you can make the missing characters from a different angle (surprisingly - this works a lot of the time.)
 
Although it may be easier for you, if you do not really mind now Windows 7, in order to obtain a license and go from there.

Well, I can't say what OS I'm supposed to have... The first installed on the computer? In this case Windows XP... And how do I obtain a license for windows 7 if I'm not buying it?

I was wondering that if you could tell by the sticker - again, it should say 'Windows XP Home Edition' or "Windows XP Professional Edition", "Windows XP Media Center Edition" or something in that sense.  Windows XP is not a single product.  ;-)

You can return to your school and demand that they give you the key media and installation of the CoA of sticker/product since they installed for you - but the case - buy you.

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