After restoring the PC to factory settings because of the Trojan horse, unable to perform desk top applications (bad parameter).
Windows XP in desktop HP 4 years. After restoring to the original due to trojan settings, downloaded all the XP updates. Applications always on the C:\ drive. When to open the control panel: open / remove programs, none of these applications are displayed. Program listed as "all users" in the icon property.
After recovery, you must reinstall all of the programs that were previously installed using the original media.
A recovery takes the computer to the settings at the start of the computer was first. Even if you have backed up your data, you will need to reinstall the programs such as the tax on the Turbo, Registry Mechanic.
You will also need to install service packs and Windows updates your recovery CD unless has service pack included.
Thank you
Marilyn
Tags: Windows
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Lost files that needed to be stored in Vista after restoring my computer to factory settings
I restored my computer to factory settings, and I clicked on an option in the process which was to store files that are stored in a folder, cannot find it. I use Windows Vista.
Thanks for your help
Jason
Hi Jason,
Since you did a factory restore, you must get in touch with the manufacturer of the computer, for assistance in the recovery, files.
You can also use your favorite search engine looking for a third party recovery tool recover files.
Note: The use of third-party software, including hardware drivers can cause serious problems that may prevent your computer from starting properly. Microsoft cannot guarantee that problems resulting from the use of third-party software can be solved. Software using third party is at your own risk.
Hope this information is useful.
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Cannot access files and folders after removing the Trojan horse of my Vista computer
I have Vista. I can't access the folders and files of one of my user accounts. The Office for this account seems to have nothing about it. I was able to confirm that the folders and files are still on my computer but I can't open them. I get a RunDLL error when you connect to this ACCT.
With the help of McAfee, I found Artemis Trojan horse on my computer and I think I have removed.
How can I get my computer back to normal?
Hello
read the information at the bottom of the below link to the subject of some malware that hide your data files and the cure for it regarding
Read article 17
http://www.bleepingcomputer.com/virus-removal/remove-Windows-Recovery
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To try to get rid of some Trojans, I seem to have changed a setting on my pc. Trying to access my online bank account, the homepage accepts my ID and password, but when I fill the page next (with the drop down menu 3 letters), I am sent initially. I can't clear the checkpoint.
I have changed and how can I solve this problem?
Have you tried resetting Internet Explorer?
If this is not the case, use the following article:
Article number: 923737 - how to reset Internet Explorer settings
http://support.Microsoft.com/kb/923737There is an automatic FixIt so all you have to do is click on the button.
I hope this helps. -
I have a Toshiba laptop older, bought in a shop of second hand computer, running XP Home. I have no "Setup disk.
I get this pop-up message: "the application or DLL C:\Windows\system32\qnwzuc.dll is not a valid Windows image. "Please check this against your installation diskette."
I also get about 20 pop different messages, like this: Image Bad - Isass.exe, bad Image - OSA9.exe, bad Image - msimn.exe, mbamgui.exe, bad - services.exe and so on
Just download and run StopZilla, which found Trojan called TDSS and removed him, but these messages are unchanged.
The computer is much slower that used to be, sometimes turns off automatically.
I have a Toshiba laptop older, bought in a shop of second hand computer, running XP Home. I have no "Setup disk.
I get this pop-up message: "the application or DLL C:\Windows\system32\qnwzuc.dll is not a valid Windows image. "Please check this against your installation diskette."
I also get about 20 pop different messages, like this: Image Bad - Isass.exe, bad Image - OSA9.exe, bad Image - msimn.exe, mbamgui.exe, bad - services.exe and so on
Just download and run StopZilla, which found Trojan called TDSS and removed him, but these messages are unchanged.
The computer is much slower that used to be, sometimes turns off automatically.
If I bought a used computer, no matter who previously owned, the first thing I have with it would be to reinstall the operating system itself. You know not how the computer has been maintained, which has been incorrectly installed, what is missed, what virus and spyware, there may be, etc. I would not live with someone of another errors and problems, possibility of kiddy p0rn, etc, and I would not recommend anyone else to do.
Your choice of course, but in my opinion, you're playing with fire if you reinstall Windows properly.
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I can not play CD on my laptop because I restored it back to factory settings
Separated from this thread.
I can not play CD on my laptop because I restored it back to factory settings
This error message you get?
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I had to restore my computer to factory settings and now I can't get on the internet
I had to restore my computer to factory settings and now I can't go on the internet. I have Windows 7
Hello
When you perform a restore, you may need to reinstall the network drivers, etc..
As you can not access the internet on the recovery computer, use the computer that you are on to get here to do this.
Go to the website to make your computer > Driver and Software Support Section > find your computer model number > then your operating system > locate drivers Windows 7 > download and install the desktop > copy to flash drive > transfer onto the repaired computer.
Driver downloads:
Acer:
http://us.Acer.com/AC/en/us/content/drivers
ADVENT:
http://www.adventcomputers.co.UK/product-downloads
Alienware:
http://support.Alienware.com/Support_Pages/Restricted_Pages/driver_downloads.aspx
ASUS:
Dell:
http://www.Dell.com/support/drivers/us/en/19/ProductSelector
eMachines:
http://www.eMachines.com/EC/en/us/content/drivers
Fujitsu:
http://www.Fujitsu.com/us/support/
Gateway:
http://us.gateway.com/GW/en/us/content/drivers-downloads
HP:
http://WWW8.HP.com/us/en/drivers.html
Lenovo:
http://support.Lenovo.com/en_US/downloads/default.page#
LG:
http://www.LG.com/us/support/software-manuals
Samsung:
http://www.Samsung.com/us/support/downloads
Sony Vaio:
http://eSupport.Sony.com/Perl/select-System.pl?Director=driver
Toshiba:
http://support.Toshiba.com/drivers
You can download all the drivers this way, or once you have network and/or pilots Wi - Fi installed get the rest downloaded directly to the repaired machine.
See you soon.
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I had to restore my computer to factory settings, which means I lost PS Elements 10 I bought a few years ago. I have a serial number, but when I tried to install it I got the message "the game archive file of 10 items is missing.» "You must all parties." Any ideas.
who says good enough.
you need BOTH the exe and 7z files. put them both in the same directory and double-click on the exe file.
Available downloadable Setup files:
- Suites and programs: CC 2015 | CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4, CS4 Web Standard | CS3
- Acrobat: DC, XI, X | 9,8 | 9 standard
- Captivate: 8 | 7 | 6 | 5.5, 5 | 1
- Cold Fusion: 11: 10 | 9.0.2 version 9.0.0, 9.0.1, 8.0.1, 8.0.0, 7.0, 6.1, 6.0, 5.0, 4.0
- Contribute: CS5 | CS4, CS3 | 3,2
- FrameMaker: 12, 11, 10, 9, 8, 7.2
- Lightroom: 6| 5.7.1| 5 | 4 | 3
- Photoshop Elements: 13 | 12 | 11, 10 | 9,8,7 win | 8 mac | 7 mac
- First Elements: 13 | 12 | 11, 10 | 9, 8, 7 win | 8 mac | 7 mac
Download and installation help links Adobe
Help download and installation to Prodesigntools links can be found on the most linked pages. They are essential; especially steps 1, 2 and 3. If you click on a link that does not have these listed steps, open a second window by using the link to Lightroom 3 to see these "important Instructions".
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I restored my pc to factory settings on dvd, how to put my info on my pc?
I had a lot of problems with my pc, so I restored it back to factory settings. I back up all my files on dvd, but now I'm having problems trying to get the info in my pc.
They are on C:, but I don't know what to do now... Thanks for your help!
Hello
Were these backup files? Try the following steps:
-
Reinsall lightroom after restoring my pc to factory conditions
Impossible to reinstall the light room after restoring my pc to factory conditions. Error 1152.
Please notify. Thanks John
Sorry once again. After you have reinstalled the other adobe applications. Properly installed LR
Thanks for your help. John
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Restore files after restoring the image using Windows backup
Running W7 pro 64-bit. Had the problems of virus/malware, finally restored my discs from image system, dated 2 weeks ago and then restore backup files dated Windows from yesterday.
When I go to save / restore my files, the update does not list a backup happened 2/14, the date of the restored image. When I go to manage Windows backup disk space, and then select backup period to remove the last date is 3/1, when I did the last backup. The date & time system is running with a date of 3/2.
How can I fix it?
Hello
Thank you for visiting Microsoft Community.
As I understood it, you experience the problem with changes to date during the restoration of files after restoring the image using Windows backup on the system.
Certainly, I understand your concern.
I suggest refer you to the articles below and check if that helps.
Backup and restore: frequently asked questions
http://Windows.Microsoft.com/en-us/Windows/back-up-restore-FAQ#1TC=Windows-7
Restore files from a backup
http://Windows.Microsoft.com/en-us/Windows/restore-files-backup#1TC=Windows-7
Note: The article above will help you restore backed up version of the files that are lost, damaged, or changed accidentally. You can also restore files individual, groups of files, or all files that you have saved.
Recovery and data backup
https://msdn.Microsoft.com/en-us/library/bb727010.aspx?f=255&MSPPError=-2147217396
I hope this information is useful.
Please let us know if you need more help, we will be happy to help you.
Thank you.
-
I need to reinstall photoshop elements 8 after having problems with my hard drive. I use MacBook Pro and a timemachine. After restoring the program of the Time Machine, I got the error 6 code: a license for this product has stopt working. How can I cancel it?
See here:
-
Adobe reader has disappeared after installing the update or unable to re - install, already says "the application installed.
The adobe reader program no longer exist in my C drive.
I use windows 8 and tried reinstalling countless times, disable the anti-virus, restarted my computer, etc.. Have also tried uninstall adobe, but the program does not exist more...
Please help because my exams are in 5 days and all my study material must be opened with pdf!
Thanks in advance.
Hi, Fabien,
Is - this directory exists on your system? -C:\Program Files (x 86) \Adobe If Yes, do you think that Adobe Reader folder in there?
Please use the tool on your system: http://labs.adobe.com/downloads/acrobatcleaner.html
Reinstall Acrobat Reader DC on your system? Adobe - Adobe Acrobat Reader DC Distribution
Kind regards
Rahul Tyagi -
I was touched by that my Norton anti-virus up-to-date software identifies as the Trojan horse. Fake virus AV.
A screen appears for inviting me to donwload software to fix the problem. My machine is basically frozen. I can't do anything on this subject after turn on and the windows open. I can open the Task Manager screen, but can't do anything from there.
I see that a recent response to what may be the same or a similar problem toHowever. the instructions you give are for Vista and my machine runs on XP.
Could you please help... and keep it as simple as you can! My computer knowledge is limited.
Kind regards
Conor Joyce
I was struck by an av trojan.fake today (Norton 360 3.0) virus that has disabled all my device drivers. If someone can help a simple man and not to the computer world?
Follow these tips for XP and Vista.
XP forums:
http://social.answers.Microsoft.com/forums/en-us/category/WindowsXP
Link above is for XP Forums.
There is a list of the different Forums XP to the link above to help you.
You get the help you need there.
Here is the Vista Forums.
See you soon
Mick Murphy - Microsoft partner
-
I received a phone call from microsoft technology who wanted to go on my computer & difficulty a Trojan horse, which is on my computers (more than one computer in my house). If I don't get this fixed right away, I could lose my computers & will not work to full capascity as before the Trojan horse was built-in on my computers in the last 10 days. I was very leary about it wanted to check into that first. He said he could remember at an agreed time. So I set up to 22/05/12 at 4:30 pm p.t.. Is it a scam? This should be an international alert to all users of mircosoft for msn & email clients. They would come by phone now. SO WHAT IS GOING ON HERE? !!!
Hello
It's a SCAM!
Avoid scams to phone for tech support
http://www.Microsoft.com/security/online-privacy/avoid-phone-scams.aspxIn the United States, you can contact the FBI, Attorney general, the police authorities and consumer
Watch groups. Arm yourself with knowledge.The Internet Crime Complaint Center (IC3) is a partnership between the Federal Bureau of Investigation
(FBI) and the National White Collar Crime Center (NW3C), funded in part by the Bureau of Justice Assistance
(BJA).
http://www.ic3.gov/complaint/default.aspxNo, Microsoft wouldn't you not solicited. Or they would know if errors exist on your
computer. So that's the fraud or scams to get your money or worse to steal your identity.Avoid scams that use the Microsoft name fraudulently - Microsoft is not unsolicited
phone calls to help you fix your computer
http://www.Microsoft.com/protect/fraud/phishing/msName.aspxScams and hoaxes
http://support.Microsoft.com/contactus/cu_sc_virsec_master?ws=support#tab3Microsoft Support Center consumer
https://consumersecuritysupport.Microsoft.com/default.aspx?altbrand=true&SD=GN&ln=en-us&St=1&wfxredirect=1&gssnb=1Microsoft technical support
http://support.Microsoft.com/contactus/?ws=support#TAB0Microsoft - contact technical support
http://Windows.Microsoft.com/en-us/Windows/help/contact-supportI hope this helps.
Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle="" -="" mark="" twain="" said="" it="">->
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