After that windows update 2 March 2011, windows crashes on shutdown.

I installed SP3 this week. Last night there was a Windows update that stopped as he tried to restart the computer. He stopped there and when I made a stop every evening at "saving your settings...". "Any suggestions on how to solve this problem?

Hi BarbaraWillis,

· What is the number and the model of the computer?

1 check the updates of Windows have been installed on the computer and also if any update could not be installed. Follow the steps for the same:

a. Click Start, click all programs and then click Windows Update or Microsoft Update.

b. on the Windows Update Web site or on the Microsoft Update Web site, click on view update history. A window opens that displays the updates that have been installed or that have failed to install on the computer.

(c) in the status column of this window, find the failed to install update and then click on the red X.

(d) a new window opens that displays the installation error code.

2. also check any exact error message or the error code is listed in the event viewer: how to view and manage the event logs in Event Viewer in Windows XP: http://support.microsoft.com/kb/308427

With regard to:

Samhrutha G S - Microsoft technical support.

Tags: Windows

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