Links that use Javascript do not work after that I updated Java. can I go back to the previous version?

I use the private messaging to communicate with my doctor. I always clicked on a link ('private messages') that opened a Java window (Javascript?) that displays messages and allowed me to write a message. A few days ago a message pops up saying that an update was available. I installed the update, now, this link does not work. It is very important that I be able to access these messages, making this urgent problem. If anyone has any suggestions, I would be very happy!

(I wrote the Java check recommended on the Mozilla site, and it shows that Java is functional and up to date)

You can try the basic steps like these in case of problems with web pages:

Reload Web pages and ignore the cache to refresh potentially stale or corrupt.

  • Hold down the SHIFT key and click the Reload button
  • Press 'Ctrl + F5' or 'Ctrl + Shift + R' (Windows, Linux)
  • Press 'Command + shift + R' (Mac)

Clear the cache and cookies from Web sites that cause problems.

"Clear the Cache":

  • Firefox/tools > Options > advanced > network > content caching Web: 'clear now '.

'Delete Cookies' sites causing problems:

  • Firefox/tools > Options > privacy > Cookies: "show the Cookies".

Start Firefox in Safe Mode to check if one of the extensions (Firefox/tools > Modules > Extensions) or if hardware acceleration is the cause of the problem (switch to the DEFAULT theme: Firefox/tools > Modules > Firefox uses the subject: Access Protocol built on: pages that you open through the bar of addresses as you open webpages.)

Tags: Firefox

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