After the death of the hard drive on a computer Mac am not abel to reactivate acrobat pro - get msg error S/N # is good, but can not find the product

the hard drive on my Mac is dead and when I tried to reinstall acrobat pro, I get the msg that the s/n is good, but can not find the product, I have reloaded acrobat pro 3 times and always get the same msg?  Can anyone help?

This means generally that you install one version upgrade and it does not find the earlier version. You will need to provide the number of the prior product that qualifies for the upgrade.

Tags: Acrobat

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    Validation code: 0x8004FE21
    Code of Validation caching online: 0x0
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    Signed by: n/a, hr = 0 x 80070002
    Product name: Windows 7 Home Premium
    Architecture: 0 x 00000009
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    Version: N/a, hr = 0 x 80070002

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    Microsoft Office Enterprise 2007 - 100 authentic
    2007 Microsoft Office system - 100 authentic
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    Signed by: n/a, hr = 0 x 80070002
    Office Diagnostics: 77F760FE-153-80070002_7E90FEE8-175-80070002_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_B4D0AA8B-920-80070057

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    Proxy settings: N/A
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    Run ActiveX controls and plug-ins: allowed
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    Allow the Internet Explorer Webbrowser control scripts: disabled
    Active scripting: allowed
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    [File mismatch: C:\Windows\system32\wat\watux.exe[7.1.7600.16395], Hr = 0 x 80092003
    [File mismatch: C:\Windows\system32\sppobjs.dll[6.1.7600.16385], Hr = 0 x 80092003
    [File mismatch: C:\Windows\system32\sppc.dll[6.1.7600.16385], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\sppcext.dll[6.1.7600.16385], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\sppwinob.dll[6.1.7600.16385], Hr = 0 x 80092003
    [File mismatch: C:\Windows\system32\slc.dll[6.1.7600.16385], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\slcext.dll[6.1.7600.16385], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\sppuinotify.dll[6.1.7600.16385], Hr = 0 x 80092003
    [File mismatch: C:\Windows\system32\slui.exe[6.1.7600.16385], Hr = 0 x 80092003
    [File mismatch: C:\Windows\system32\sppcomapi.dll[6.1.7600.16385], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\sppcommdlg.dll[6.1.7600.16385], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\sppsvc.exe[6.1.7600.16385], Hr = 0 x 80092003
    [File mismatch: C:\Windows\system32\drivers\spsys.sys[6.1.7127.0], Hr = 0 x 80092003
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    [File mismatch: C:\Windows\system32\user32.dll[6.1.7600.16385], Hr = 0x800b0100

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    The software licensing service version: 6.1.7600.16385

    Name: Windows 7 HomePremium edition
    Description: operating system Windows - Windows (r) 7, channel OEM_COA_SLP
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    ID of the application: 55c92734-d682-4d71-983e-d6ec3f16059f
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    Installation ID: 104731195014616722429474505736359264920732256592507294
    Processor certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
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    HrOffline: 0x8004FE21
    HrOnline: n/a
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    Altered the file: %systemroot%\system32\sppcext.dll|sppcext.dll.mui
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    Altered the file: %systemroot%\system32\slcext.dll|slcext.dll.mui
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    Altered the file: %systemroot%\system32\sppsvc.exe|sppsvc.exe.mui
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    APIC1150 011711 APIC
    FACP 011711 FACP1150
    DBGP 011711 DBGP1150
    HPET 011711 OEMHPET
    START 011711 BOOT1150
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    LASRYVITRAGE 011711 OEMB1150
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