After the update to Windows 8.1

I would be very happy if I could get help with a problem I'm having. I got this message from my HP Support Assistant. I had problems with my internet connection and a few questions about the empty screen. I'm current with all of my updates. I thought that the problem was with my internet service because I had recently got Qwest. But now when I try to reconnect to wireless internet I give myself the messaged that there is no connection available. So I was wondering if there is that others have faced similar problems and if there are solutions that would benefit me :-)

Thank you for your time.

After updating Windows 8.1, please check if your system has incompatible software or drivers. Drivers or incompatible software may cause the following:

  • White screen
  • Loss of Internet connectivity
  • Disabled equipment

I think you should first of all a couple of troubleshooting, if possible another router on your network or a simplar good thing would be to check if the same problem persists at a friend with your laptop. A few things to consider as well are the amount of user devices in a smart phones in the network and as updated firmware on the router if the router settings there, or setting to disseminate a specific radio signal band instead of all those. (e.g. wireless A, B, G, N, or AC). In some cases, your router may be expirencing of power fluctuations which can cause outages of a fraction of a second or your devices in the House is online and take an ip address that is already in use.

Try troubleshooting the next time it happens to get a better idea if possible what is the source of the problem.

because the way you said that everything is up to date so I doubt that it's a software problem.

Tags: Notebooks

Similar Questions

  • HP EliteBook 850 G3: HP EliteBook 850 G3: its problems after the update of Windows 10 anniversary

    Hi people!

    After the update of Windows 10 birthday I have problems with my sound card. There are two sound cards listed by Device Manager. The first is "Conexant Audio of ISST" and the second "Intel High Definition Audio". I know not weather it was the case before the update. I just recognized it after the update when I had sound problems.

    In any case, on a sound start works on the other boot it does not work. It seems that Windows chooses the sound card, every time when it starts. Sometimes it takes the bad sound card.

    I tried to uninstall maps its and their resettlement. On the HP site, there is a driver for the Conexant map bot no driver for Intel High Definition Audio card. 10 Windows itself is not find a driver for this sound card. I also tried to reinstall the other drivers, chipset drivers for example. But unfortunately it did not help. I also tried to disable the Intel High Definition Audio, but also without success.

    What else can I try? I don't want to reinstall Windows. There must be a solution without this. Any ideas? Here's a screenshot of my device manager, perhaps it helps:

    If you need more information, please let me know.

    Best regards

    Ty

    I just tried this driver and I still have sound after 6 resets.

    http://h20564.www2.HP.com/hpsc/SWD/public/detail?swItemId=ob_171406_1

  • HP ENVY dv6 Notebook PC: press the / STOP the envy of hp dv6 7204se do not work after the update of windows 10

    the power button of my hp dv6 7204se envy key do not work after the update of windows 10

    any help on this please?

    .

  • Photoshop and Illustrator is not opening after the update of Windows 10 anniversary

    Hello!

    After the update of Windows 10 anniversary, Photoshop and Illustrator can't open. What should I do?

    Thank you!

    not serious.

    You get an error message or Apps do not respond when you try to open.

    You can run the System File Checker to see if there are any problems with Windows OS after upgrade files,

    https://support.Microsoft.com/en-in/KB/929833

    As for the latest CC applications you need to install the latest package updates Visual C++ Re-distributable.

    See the link below:

    Updated Visual C++ Runtime 2015

  • CS2 problem reinstalling after the update to windows 10

    After the update to Windows 10, I get a message saying that my license file is damaged or something of this nature.  I'm going to connect to the Adobe account and use the old version of registry.  By putting in the license number, it says it is already in use.   I tried to uninstall and install CS2 but get the same result.  How can I re-register?

    Thank you

    Hi tonytiny,

    You cannot save Adobe CS2 products as the CS2 products activation server is no longer available. To use a CS2 application, you must uninstall your existing application of CS2.

    Once done, please download and install the CS2 products from the link below. You cannot reinstall from your original disks.

    Please find the link for more information about the Activation of the server unavailable for CS2 products below...

    Error: "Activation Server is not available. CS2, Acrobat 7, pass a hearing 3

    Please follow the link below to download the CS2 products. You will also find the serial number as well as the configuration file.

    Download Acrobat 7 and CS2 products

    Please let us know for any further assistance.

    ~ UL

  • After the updates of windows, the computer stops responding with a black screen at startup of the system

    Original title: Windows XP does not start after the update, no error message

    Has made no changes to the system, but the last thing that happened was an update of Windows security on stop.

    Now when I boot, the BIOS p.o.s.t. shows good HDs, good DVD-Rom, RAM, but Windows never starts, goes just a black screen, HDs are not accessed.

    -F8 does nothing, can't use the last known good Config or Mode safe

    -Change boot order in the BIOS to boot from the Windows XP DVD, hoping to get the recovery console, but the same thing: black screen, no attempt to spin-up DVD or HDs.

    -Removal of mobo battery to reset the CMOS, no joy.

    -Checked and re checked all connections inside.

    -Stripped devices and added one at a time, no joy.

    -Traded-in an old video card in case it was difficult to generate the higher res gfx, no joy.

    I was construction/upgrade / repair my own PC for 3 decades and can usually solve the problem and fix it myself, but this one me completely baffled.

    Any suggestions?

    Hi Cougarific,

    We recommend that you repair your Windows installation in according to method 2 of this article and check the result.
    See computer stops responding with a black screen when you start Windows XP

    Note: When you perform a repair installation, it restores the current installation of Windows XP to the version on the installation DVD. This requires you to reinstall all updates that do not appear in this version of Windows XP disc.

    Visit our Microsoft answers feedback Forum and let us know what you think.

  • Dell Vostro 1510 Audio has stopped working after the update of Windows Vista.

    Nice day!

    My computer (vostro 1510) began to revolt recently and I wonder if you could help me with this.

    Basically, last week I was talking to my friend on Skype when suddenly my computer restarted due to the update of Windows (I have Windows Vista Business 32-bit). After he turned his back, I realized that there is no audio from the speakers. I tried using headphones but still - no sound.

    Immediately, I went to the 'Sounds' menu and checked if my speakers were still 'active '. They have been.
    Next thing I decided to do was to reinstall the Realtek audio driver, however, did not help or the other. Since then, I tried to reinstall several times but, unfortunately, everything remained the same.

    Then, I thought that maybe something was wrong with my hardware, however, audio spent ALL Dell diagnostics audio tests (so my hardware is very good, yes?). I also tried "System Restore" option and returned to the point before the update... Nothing has changed!

    In addition, as far as I know, all the audio settings in Windows (checked in Registry Editor) are OK.

    What should I do now? My last hope is to completely reinstall the system, however, I decided to contact you first.

    Thanks in advance!

    Solved the problem by reinstalling the operating system.

    Thank you!

  • After the updates of Windows 7 computer does not start

    I received a notice from the system Windows 7 updates have been downloaded and available for installation. I selected the installation of updates. After the updates when installed I was in charge to restart. The computer will not start at the top. It tries but stops at a blue screen with a cursor. I tried to boot into "safe mode" and get the same. I booted from my original Windows 7 disc and I went back to my restore point before the update. It appeared to restore successfully but I still get a blue screen.
    What is my next course of action? I certainly DON'T want to format the drive and start again.

    The only thing I can say is that I know that you will not like to hear.

    It is to re - install Windows 7 (do not enter the product key and uncheck the 'Activation').

    Then immediately turn off automatic updates.

    Then, go to the Microsoft Update site and only install one update at a time (make a note of the number KBXXXXXX), restart and check that you do not get the blue screen. Then download the next update and repeat the process until you either find to have installed the offending update or updates without any problem. If all goes well and the problem did not repeat, then you can activate Windows.

    If you find yourself always with the blue screen after a given Update call Microsoft and tell them. If they won't listen, then create a new post on this forum, making reference to the question of the blue screen AND the number associated with the update. Also post the number here if I can do some research on the problem.

    JS
    http://www.PAGESTART.com
    Never be afraid to ask. This forum has some of the best people in the world to help.

  • No Internet access after the update from Windows 7

    Since the update of Windows 7 (from my list of update I can not single out one specific) sent 15 Dec - my computer will access my internet connection - the only way that I can access is to do a system restore to a point to Dec. 14 or before - I have a new computer - and no new programs have been added to the system during this time - it becomes troublesom because I have to constantly to do system restore to get online

    I called Support Center, Monday - and after having him work for almost 2 hours, we decided that the KB2467659 update is the culprit and we have disabled this update to be installed - HOWEVER the windows update program was H - LL BENT on installing this update - the technician called me back 2 days later Wednesday--and we did other things magic to ensure that this implementation to day has NOT been installed again - so far (knock wood) No recurrences of the problems

  • Satellite Pro L850: ATI Catalyst was able to start after the update of Windows

    Satellite Pro L850 with Windows 8 Pro 64 bit running OK with default Toshiba Catalyst Control Center and the 8.982.10.6000 video driver version. Video chipset is AMD Radeon HD7670M.

    This week, Windows Update offered an update of WDDM1.2 for HD7670M video driver to version 9. I thought it was OK to install it, as he came formally to Microsoft. The updated video driver installed OK.

    After a reboot everything works perfectly except the specially modified Toshiba Catalyst Control Center. CCC reports that "there are currently no parameters that can be configured using Catalyst Control Center". After that I drove back the new video driver version 9 to version 8.982.10.6000, CCC started working again.

    I checked for my laptop model Toshiba product support page, but it is not a new CCC by download. Toshiba will never be released a new CCC that works with the new Microsoft video driver? What alternatives are there?

    As far as I know these drivers are offered as option drivers and you should not install them. Stay with the original drivers. Don t update a driver offered through Windows update.

    Have you tried to roll back the OS to an earlier time before this update has been installed? If it does not do it and check the functionality.

  • No screen of the computer after the update of Windows 10 anniversary

    I just got a new P50 with IPS 1920 x 1080 screen, Samsung 512 SSD nvme and graphs of M100M.

    I noticed that after installation, its only Windows 10 worm 1511 (10586.545) instead of the last 1607 (14393.82), I have the new version works very well on my current W530 so I decieded to update, BIG MISTAKE.

    So basically after the Lenovo logo update appears as usual and then it starts with windows, but there is no display on the laptop, I can see the HARD drive activity and the lights on the keyboard so I know that its still doesn't work. I decided to plug in an external monitor of DP mini and I could see my screen finally but nothing on the LCD screen.

    Everyone knows this? You are looking for assistance.


  • After the update from Windows 7 to windows 8 that I no longer play blueray moves... Where can I get the driv

    Serial number: 
    {Removed privacy} Product number: A3F79AV

    Operating system: Microsoft Windows 8 (64-bit)

    After updateing to windows 8, I can play is most blueray movies... Where can I get the drivers to reinstall...

    Hello:

    You probably need to reinstall your blue-ray player software.

    I hope this works for windows 8...

    http://h10025.www1.HP.com/ewfrf/WC/softwareDownloadIndex?softwareitem=ob-104362-1&CC=US&DLC=en&LC=en&os=4063&Product=5273735&sw_lang=

  • After the updates of Windows a blue screen * STOP: 0x0000007E

    After running only a full windows update tonight. When the machine booted up back came to a blue screen with the message next stop:

    STOP: 0X0000007E (0X805C49B8, 0XF7A742B4, 0 X 80000003, 0XF7A73FB0)

    After running through the diagnostics on all very well control, e.g. hard drive, memory, video, hardware, etc...  I can't start in safe mode, a previous state, whatever it is.

    I'm at a loss complete as to what I can do.  Any help would be greatly appreciated.

    Thank you

    Mark

    After running only a full windows update tonight. When the machine booted up back came to a blue screen with the message next stop:

    STOP: 0X0000007E (0X805C49B8, 0XF7A742B4, 0 X 80000003, 0XF7A73FB0)

    After running through the diagnostics on all very well control, e.g. hard drive, memory, video, hardware, etc...  I can't start in safe mode, a previous state, whatever it is.

    I'm at a loss complete as to what I can do.  Any help would be greatly appreciated.

    Thank you

    Mark

    UPDATE:

    I ended the disc of Windows running in the repair mode, and it fixed the problem.  Fortunately, no files have been lost!  And I started a return costs upward as well ;)

    I hope that the update will be fixed soon.

  • All the Menus in Windows 7 are lined up right after the update to Windows

    After installing updates recommended for Win7 via Windows Update, all menus are now lining up with the right side of the title of the menu instead of the left side. For example, instead of the left edge of the menu file lining up under the 'F' in the file, the right edge is aligned under the 'e' in the file. This happens in all programs except Firefox and it's annoying. Ideas for a fix would be greatly appreciated. Thank you!

    Context menus appear on the wrong side in Windows 7/Vista - the Tablet PC - the Winhelponline Blog settings:
    http://www.Winhelponline.com/blog/popup-menus-appear-on-the-wrong-side-in-Windows-Vista-Tablet-PC-settings/
    Ramesh Srinivasan . The Winhelponline Blog
    Microsoft MVP, Windows desktop experience

  • Windows 7 Home Premium - all user accounts have disappeared after the update of Windows...

    My Windows 7 Desktop is really watered.  After a Windows automatic update, none of the user accounts appear in the login window.  Only a generic connection where you will need to enter the user and the password are displayed.  And when I enter the user name and password, I get a message that they are not valid.

    Here are a few additional pieces of information:

    1. I tried to restore to the point before the update, but it fails.  I get a message that there are missing files.

    2. my other restore points I had before the update are no longer available.  I don't know what happened to them that they do not appear on the screen of restore points.

    3. I can't log on to the computer at all, none of the accounts work.  I can get to a command prompt by using the repair disk, and I can see all the folders for the users.  So everything is intact.   Something must have happened to some system files and thus connect is not possible.

    4. users appear in the list of profiles in the registry.

    5. no windows service start because none of the users are no longer valid.

    6. I tried sfc/scannow, but I get an error "already waiting.

    7. I tried to add users on the command line using net and they are successful but even when they do not appear on the login screen and I can't manually type in these user accounts - I get the message that they are not valid.

    I tried searching online and I'm still not able to connect to the computer.  It has been 2 days of downtime.  What happened to my old restore points?  And why doesn't my restore points created by the work of windows update?

    I want to just restore from factory default, but I'm afraid I'll lose data in particular, all of the files currently sitting in the user folders.

    Any advice would be much appreciated.

    Greg Lang

    E-mail address is removed from the privacy *.

    Here are a few comments:

    1. I tried to restore to the point before the update, but it fails.  I get a message that there are missing files.

    -> Which files are missing? Can you give an example?

    2. my other restore points I had before the update are no longer available.

    -> This happens after the automatic updates.

    5. no windows service start because none of the users are no longer valid.

    -> How to tell you, because you were unable to connect?

    7. I tried to add users on the command line using net and they are successful but even when they do not appear on the login screen and I can't manually type in these user accounts - I get the message that they are not valid.

    ->, I guess you have done this so that in the WRE (repair Windows environment). It is a ghost environment that disappears that you restart the system. Drive X: is a virtual, not a real disc.

    I want to just restore from factory default, but I'm afraid I'll lose data in particular, all of the files currently sitting in the user folders.

    -> Many people are unaware of the need for regular backups (for example, weekly) until they are suffering from a major disaster.

    Suggestions

    Going by your description, I suspect that your existing accounts are irreparable. They need to be rebuilt. User data appear to be safe.

    Option 1. Use the console commands then in WRE to save all the files of the user on an external hard drive. A disk 2.5 "500 GB in a USB enclosure costs less than $60,00. After having tested the files on another machine, perform a destructive factory restore.

    Option 2. Start the computer with a boot of Ubuntu CD, then its GUI allows to save files to the user. It takes time to burn such a CD, but the copy process is easier. When you're done, do a factory restore.

    Option 3. A somewhat complex process allows you to create a new admin account, and then use this account to create new user accounts. You must then manually configure each of them (for example Outlook) and move their records of the old data to the new profile folders.

    There is also a method to restore old files registry of a set of backup files are a few days old. In your case I wouldn't consider as it would create a disjoint system: the registry files refers to a set of files that have been largely modified by the update.

    Post again if you need more detailed instructions for the option that you favor.

  • Constant freeze (on IE9 and mozilla and media players) after the updates of windows, please help?

    Hello

    I have a bit of a situation, which I believe can be due to windows updates. I'm not very experienced with computers, but I know that I have no viruses on my computer, or malicious software, and I have corrected all the mistakes of registry. I have a dell xps l702x, i5 2.4 GHz, 8 GB of RAM. I had this problem for over 2 months and I just ran out of options on how to solve this problem. I reinstalled windows 7 all about 3 times over 2 months, and I have an idea about what's going on. My computer's internet browsers, which means of IE9 and mozilla firefox keep freezing when I use them. I tried to use internet explore with no. Add ons, without success, as well. I have a few movies downloaded, to freeze when I try to play them in VLC Player. When I re-installed windows 7, I used my pin code files for install base running programs. After windows updates (which were just of securities system and IE9) I started having the gel. It seems that some program moves data to and from the hard disk are the culprit. If I opened IE9 and it loads the homepage, if I move my mouse it freezes instantly, without ctrl + alt + delete to help me.

    Help, please!

    Do not use the programs OWN more.  They do little good and can cause problems.  What may happen, it is that these programs can find registry entries that do not appear to be used, then remove them.  MS has put some of these here for future use, and when the updates come and try to use entries that has removed the vacuum cleaner, you encounter this kind of problem.

    It is also possible that you may have an overheating or other related materials the problem, but if you have used a cleaner program, I would try to reinstall and do not use it to see what happens.  If that does not resolve the problem, you can check the time with SpeedFan, run the memory diagnostics, run drive Diagnostics, run chkdsk, etc., but reinstall without the program cleaning everything first.

    Also, you need only to download drivers from Dell, not Intel or update MS or anyone else.  This is another way people get into trouble.

    Good luck.

Maybe you are looking for