After Windows update to bluescreen 1033 error on Toshiba

I have a Toshiba laptop Satellite Pro L740 and under Windows 7 Pro.  After that the Windows update yesterday, I got a blue screen on startup with the following message:

Signature of the problem: BlueScreen

OS version: 6.1.7601.2.1.0.256.48

Locale ID: 1033

BCCode: a

BCP1: 0000000000000000

BCP2: 0000000000000002

BCP3: 0000000000000000

BCP4: FFFFF80002EACF74

OS version: 6_1_7601

Service Pack: 1_0

Product: 256_1

Startup Repair to restore my computer by removing updates.

Why do I receive this error on Windows update?  What should I do to fix the problem, so I can update?

Thank you.

Hi Debbie,.

According to the description, you get the blue screen in Windows 7.

1A what situation you get BSOD (blue screen of death) errors? That you get when you work on a particular application/operation or it occurs randomly?

2. did you last changes before the show?

See the link below for trouble below to resolve blue screen issues:

Method 1)

Resolve stop (blue screen) error in Windows 7

http://Windows.Microsoft.com/en-us/Windows7/resolving-stop-blue-screen-errors-in-Windows-7

, Note 1: Back up your data before reinstalling Windows 7.

Note 2: the data available on bad sectors may be lost when chkdsk attempts to repair your hard drive.

Method 2) run Microsoft Safety Scanner to check any Virus infection:

Microsoft safety scanner

http://www.Microsoft.com/security/scanner/en-us/default.aspx

Note: If infections are detected during the scan, there is a risk of data loss because infected files will be deleted.

Please follow these recommended steps, review the additional information provided and post back if you still have the problem. I will be happy to provide you with additional options.

Tags: Windows

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