Airport Extreme - poor score from Consumer Reports

Similar Questions

• AirPort Extreme can disappear from the network

  

  

  I have an airport Time Capsule 802.11ac 3 TB, implemented as my router, connected to a cable modem Comcast.  I also three units AirPort Extreme 802.11ac connected via an Ethernet cable and configure in Bridge mode.  The settings were all made with Apple AirPort Utility, using the default settings.  All devices are new, and have the latest version of the (7.7.7) package.

  My problem is that one of the SSA keeps disappearing from the network.  The AP utility shows all devices, but unity of the 'room' is still "missing in your network.  When I restart the device by unplugging the, the unit seems to work fine for a little while.

  Because the problem occurs on a unit, I think not that it is a question of ISP or OS.

  Has anyone else had a problem like this, and understand you?

  It is not uncommon.

  There is a real problem with apple DNS...

  What modem do you use?

  Actual spending brand and model please... It is probably not related, but it is useful to know the complete network configuration.

  Question I would like to change.

  1. your names are too long and contain spaces.

  Use any short names, without spaces and pure alphanumeric characters. Names must be less than 10 characters... all names... both network name.

  See Pondini for questions that arise with more long names... and that was before Apple changed network SMB.

  http://pondini.org/TM/C9.html

  2. the WAN port on the AC model TC and AE are not reliable.

  In bridge, what do you do better move the connection to one of the LAN ports...!

  3. you have an unreliable ethernet cord or if it is installed in the wall a bad Jack which is down to... This happens especially in that self installed ethernet... and even the ordinary electrician has problems... sometimes wrongly wired a pair of broken. You should test all ethernet correctly and make sure have full gigabit connections.

  4. use static IP via both a dhcp on the TC and AE reservation jumpered on the internet tab. Least IP moves the less work THAT DNS must do to stay.

  If you have still questions after.

• Problems with AirPort Extreme and Qwest Modem/Router.

  I have a Qwest ActionTec 1000 DSL VDSL2 gateway and want to disable the functions of router wireless and those through direct AirPort Extreme. I know that in the Modem I have to disable the functions of addressing and turn them in the AirPort Extreme to avoid address conflicts, but what are the settings I need to change in both devices? And what is "A Transparent bridging" on the side of the modem?

  But what are the settings I need to change in both devices?

  Sorry, we can't help on the settings for the modem/router, because it would be a question of Qwest as to if this is even possible and if so, if Qwest will support this type of installation. Sometimes the ISP lock modem/router settings, and although it seems as if you can change the basic configuration of the unit, you can really.

  Yes, it is possible that another user of Qwest has done with the same modem/router you have and an AirPort Extreme... and may know the answer... but the chances of the person who holds this information also to see this post are slightly above zero. But, I guess it's possible.

  If the modem/router can be configured to operate only as a simple modem, then the next step would be to get your Mac connected directly to the modem to test the connection in this way. If Qwest is going to help you, they will do it no doubt with your Mac connected directly to the "modem" as well.

  Once you know the exact details of the PPPoE authentication to establish a connection, these parameters can be transferred to the AirPort Extreme and removed from your Mac. To do this, you reset the AirPort Extreme back to default and then put settings in place again. The installer should detect the PPPoE connection and then ask for your login information.  After this, the correct settings apply to AirPort Extreme during the installation.  You can still use the same wireless network name and password you used before if you wish, or set up a new network name and password.

  PPPoE on the routers of the airport, at least in my experience, was not a reliable way to connect when I tried this in the past, but you don't really know how well... or even if... it will work until try you it. Unless you really want the airport to distribute IP addresses to devices on your network, things would be a lot more simple if you went ahead and used the modem/router "such what" and then let the airport works in Bridge Mode to transfer information in connection with network devices.

  When you have the modem/router converted to act as a simple modem and made a successful connection using your Mac connected directly to the "modem", post back and we can help with the configuration of the AirPort Extreme if you need more advice.

• How to reset AirPort Extreme 10.11.6 OS? How to work with this pinhole? I'm trying to get rid of this flashing yellow light, which began after I installed a new modem from Comcast.

  How to reset AirPort Extreme 10.11.6 OS? How to work with this pinhole? I'm trying to get rid of this flashing yellow light, which began after I installed a new modem from Comcast.

  How to work with this pinhole?

  Usually a paperclip or toothpick or ball pen.

  Stick it in the hole and reset for about 10 seconds until the front led flashes quickly.

  How to reset AirPort Extreme 10.11.6 OS?

  The software method... Unlike the above material method... is to open airport utility and select restore default settings.

  

  Both methods take you to the same place.

  You can also read the manual...

  Reset to a base station AirPort FAQ - Apple Support

• Why Airport Extreme disappeared from Airport utility, after adding to the mac feature?

  10.11 OS, with the version of the airport, 6.3.6.  I can see is no longer my Airport Extreme Airport utility after I activated to Mac. I have Airport Extreme base ME91899/A and two Airport Express units model A1392 bolt torque.  I set up the Airport Extreme unit and the network first.  I was able to see the Airport utility. I then added each airport express unit. They were also visible. Then I added back the ability of Mac to the Airport extreme unit, and now it is no longer visible in the Airport utility.  Why is this?

  Apple has problems much time with iCloud. Turn off Back to My Mac across your airport routers and then shut down and restart the entire network.

  We will have to wait for a fix from Apple.

• Poor Airport Extreme WIFI coverage

  Hello

  I live in France where my Base Station is an orange "Livebox". It's a big house and I have paired my extreme AP (nine) to my Livebox router by ethernet and use an Express of the AP in the lounge which is connected via Wifi to the extreme of the AP. All works well ut strength Wifi from the extreme to the AP.

  When I'm sitting on my front patio, the Wifi signal from my Livebox shit and cheap Orange, is as good as, or better than, the signal I get from my dear AP extreme. You can argue about the size of my house and the thick walls, but surely extreme AP should easily beat a cheap router?

  Tom

  You can argue about the size of my house and the thick walls, but surely extreme AP should easily beat a cheap router?

  It will not be an answer you want to hear, but unfortunately Apple routers are not known for their overall performance or broadcast power same levels... so they are often upgraded by other routers at a fraction of the cost.

  On a site that is well respected, known for their tests of routers, you can see how AirPort Extreme, compared to the other routers in the performance measurement of the WiFi is concerned. (Look far down the list to confirm).

  http://www.SmallNetBuilder.com/tools/charts/router/bar/116-5-GHz-UPDN-c

  Why I have a router from Apple?  Some reasons... (1) it helps me answer questions about the product on this forum... (2) most important reason... are that it is located in an area that is open in our House to ensure good coverage, and my wife liked the style of the better product, compared to other routers.

  In my opinion... With Apple, users pay a lot for the Apple name, the style of Apple and Apple usability.

• My Airport Extreme is connected to a cable modem from Arris Surfboard, overtime, I try to set up it tells me that I am not connected to the Internet if I use a router TP - Link AC1750 can I connect is not my ISP. What I am doing wrong?

  I followed the instructions on how to set up my Airport Extreme, but he says that I am not connected to the internet.

  I can connect with a wireless router TP-Link is not a problem with my service provider. I want to connect with my Airport Extreme.

  What I am doing wrong?

  What exact model of the modem Arris do you have? Is your service provider Internet Cox, by chance?

• How is my AirPort Extreme from of unauthorized configuration?

  I've set up my AirPort Extreme, she seems to have a good solid connection. I used my iPhone and AirPort to utility in place. Now I wonder, what keeps other users in the configuration? I only put in place a network password, not a configuration password. Anyone who knows my network password and have AirPort Utility on their iPhone arrive to my network?

  If you have not set up a password of The Base Station , then anyone on your wireless network with AirPort Utility will have access to the configuration of your AirPort Extreme settings.

  Now may be a good time to add a password for the Base Station if you have not already done this.

  Tap on the AirPort Utility open on your iPhone

  Press the image of AirPort Extreme

  Tap on edit

  Tap Base Station

  Enter a password you want to use as a password for the Base Station or device

  Check the password again

  Tap done

  Tap done again

  Press update if prompted

• Airport Express in client mode to serve Airport Extreme

  Hi guys,.

  I am struggling with Setup in our business that is pretty special. Our cash register, the Bank Terminal and the control system are all serviced by an Airport Extreme that was configured with care by a dedicated company. The extreme is powered via an Ethernet based modem. The basic modem is a box any of the internet service provider in our country that has four ethernet ports and a basic WIFI network that we open for customers. As the basic modem is too far from the extreme, a powerline sitecom was initially used to carry the signal to the modem from basic to the extreme.

  But the powerline connection was poor, so they advised me to replace the powerline by an Airport Express in client mode, which converts the client base modem wifi signal ethernet to the WAN port on the extreme. I installed the Express exactly as described by Apple (AirPort Express: how to join an existing client mode - Apple Support Wi - Fi network) and the entire installation ran smooth for about an hour. At a time of seemingly random, all of a sudden the extreme complains that the internet connection is lost. In airport utility, the extreme flashes green, but the internet icon is orange and the notification indicates that the connection is lost. However, the Express flashes green and is always connected to the WIFI which worked again properly, I confirmed. Restart the extreme and Express to solve the problem, but only temporarily. After some time, the extreme complained again that the internet is lost.

  Can someone explain what could cause this problem and how to solve? Thanks in advance.

  From your description, I guess that the WiFi connection between the base modem and the AirPort Express is where you need to solve problems more far. Looks like that the modem is not a simple modem, but a combination modem and the wireless router, also known as the name of a gateway device.

  Nevertheless, the best solution would be to use an Ethernet cable dedicated between the "modem" and the AirPort Extreme. Bypassing the Express all together. The next would be Powerline adapters. I'm a little surprised that those you used works well for you. Unfortunately, the scenario of 'worse' bandwidth performance is what you're doing now is to use the AirPort Express as an Ethernet bridge Wireless Terminal

  However, if you have no other choice in the matter, where you then place the Express can make a difference. You want to Express to be in a db 25 + range of report Signal to noise (SNR) of the modem. This will allow the Express maintain a connection compatible with this modem wireless network. To find out how to measure SNR, discover the next Tip of an airport users for details. Please post back your results.

• The Airport Extreme WiFi intermittent 2nd generation

  I'm having a weird problem with loss of WiFi on my Apple Airport Extreme.

  My 2nd generation that apple Airport Extreme Base Station began to close its WiFi broad signal several times.  It happens usually after 60 minutes or less works very well.  Power on and the new runs for awhile until it stops again the WiFi.  Green light normally forward either static rest without flickering to indicate data transfer, or it will just dark.  Sometimes it will turn off WiFi and then restart WiFi a few minutes later and appear to be good.  But mostly it just stops and I can, he extinguished/turned on to operate correctly with the WiFi again.

  Airport Extreme is connected by ethernet cable to my modem/router main fiber (which is a different floor home) and it is set to "Bridge" Mode  It worked without any problems and I did no changes to my system.  My ISP did update my modem broadband fiber a few weeks ago to a "Virgin Media Hub 3.0"I understand was made by Compal.»  It seems to work perfectly and I have no problems with speed download or reliability in wireframe.  I was away from home for about a week and was able to access my wireless IP camera remotely via my Airport Extreme with no problems.  The problem started almost immediately on my return, but, as I said, I did no changes to my network.  I have never had this kind of problem before with my Airport Extreme.

  I am running OS X Yosemite on an iMac that is connected by a cable ethernet to the Airport Extreme and seems to work very well even when WiFi is de-energized on the Airport Extreme.  Airport utility reports the airport as current firmware version 7.6.7.

  I used network utility, Fing, and it showed that my Airport Extreme has multiple IP addresses, which seem to conflict with the IP address for my three AppleTV.  I manually changed the IP addresses of the Apple TV to another IP address not conflicting, but Fing always shows that my Airport Extreme has three IP addresses and I still have the problem of WiFi.

  Any other suggestions on a probable cause of this problem or the best way to solve the problem would be much appreciated.

  Thank you!

  The question is the 2nd generation AE is now too old.

  I would say the power supply (external or internal) is dying.

  It service life is approximately 5 years... your must be 8 years old. so the solution is simple... buy a new one... or I'll tell... Newish...

• Airport Extreme dislike gigabit speed

  I'm having a strange problem. Backstory... I have an older Ooma VoIP device. It works very well.  The connection is Modem > Ooma > router - my modem (ARRIS Surfboard SB6141) and I use Airport Extreme. When the devices are connected as indicated everything works fine. The modem has a 'connection' light which is orange with this configuration. According to the manual of the modem, this light indicates Ethernet (10Base-T) or Fast Ethernet (100Base-T) is running.  When I remove the Ooma system and connect the modem directly to the router, the yellow led lights up blue saying that the signal that the modem sends is now a high-speed Gigabit Ethernet (1000Base-T).  Sounds great, but my router then ceases to broadcast and distribute a signal, directly and without wire connected with a cat6 cable.

  You could say, then leave him alone and I can do, but I'm willing to reconfigure my system with updated Ooma device, and causes my modem from orange to blue, thus losing my Wi - Fi.  I talked to Arris (modem does not work as expected), I talked to Ooma (if the signal is working on their device, they see not the problem). So that the leaves of the router.  Can anyone figure out what's going on? Why did I lose my signal when I go directly from the modem to the router when the speed seems to be better?  (Yes, I restart both modem and router in the right order).

  Any help would be appreciated.

  Thank you

  David

  It seems that your Ooma device only supports (up to) 100 Mbps Ethernet connections. On the other hand, does your AirPort Extreme support 1 Gbps Ethernet.

  The reason why you can be make connectivity issues when connecting your Arris modem to an extreme that is there has been many positions related to this. Specifically and the problem of incompatibility between the SB61XX series modems and airport base stations. This is not bad in themselves, they just don't "play well" together. Typical complaints is poor, transfer rate, and inconsistent Internet connectivity.

  Basically, you have two choices:

  1. Replace the Arris modem with another modem series of non-SB61XX. If you plan to go this route, you must select a modem recommended by your ISP.
  2. Replace your extreme with a non-Apple router.

• Airport Extreme 802.11ac - I have a defective router again?

  Dear Apple friends,

  I reduced a problem with my Airport Extreme 802.11ac wireless router which I hope someone can shed some light on.

  Things I've tried:

  • Hard reset
  • Factory full reset w. of new settings.
  • Two different Apple ID (account iCloud)
  • Connection via the devices iOS (iPhone and iPad, both on v9.3.4)
  • 7.7.3 downgrade (problem).
  • New upgrade to 7.7.7 (problem).

  That is the problem.

  If I put a ID for 'Back to my Mac' Apple Airport utility > basic Station... updated and restart the router...

  

  .. .the router will not appear in Airport utility again unless I connect to it directly via IP.

  

  A Wi - Fi connection works fine but I cannot access the airport, or whatever it be connected until I have remove the back to my Mac (Apple ID) of Airport utility references.

  This router is a replacement from the Apple Store for a faulty Airport Extreme 802.11ac, who died after a few months.

  Any suggestion would be appreciated. I think again that router to Apple, but before you make the trek down there, I would be a little sure that this isn't just a bug or a problem on the end of Apple.

  Thank you, in advance.

  No, you don't do anything wrong. This problem has been reported several times recently and the only 'solution' at this stage is to disable Back to My Mac on your AirPort base station, until Apple has a chance to solve this problem.

• Airport Extreme loses the connection to the home network

  I have an Airport Extreme (AE) with Cox Internet in my house. Version AE 7.6.7 since the end of may 2016, I lost WiFi connection radomly. I had a Cox technician out who finished just change a 'filter' in our neighborhood who feed on other Cox at the reception. He said this analog filter had to be upgraded to a digital filter.  Despite this, my WiFi kept down again. According to other Threads of the community, this problem was solved by putting the IPV6 in AE parameter for "link-local only.  I did this and still it is falling.

  According to a recent post in support of Cox:

  Most of the routers to retail, especially those produced in recent years, are completely compatible with IPv6. Cox has determined that the Apple AirPort Extreme routers, including Time Capsule models, may know Internet connectivity issues when running the firmware released before May 25, 2016. For more information, contact Apple Support.

  To a Moderator: Apple will have an AE update for this problem?

  The moderators of the forum are not questions on a user to user support forum, so don't expect a response from an Apple employee.  Please contact Apple Support directly if you wish to speak directly with Apple.

  Then, Apple has already released the new firmware... 7.6.7 May 25... so it's not the question that you reference in the statement on the website of Cox. Cox was referring to a firmware sooner, like 7.6.4, for example in their declaration.

  We have seen a number of messages from other users of Cox, who reported that the new firmware has resolved connection issues that existed before.

  To find out where the real problem may lie, I suggest that you connect a computer (with the wireless turned off) directly to one of the LAN ports <>- on AirPort Extreme for a few days and keep an eye on the connection.

  Post back your results. Then, we'll know if you have a general Internet... connection problem that could be a problem of modem... or a single wireless issue.  In all cases, it will help if you provide the model number of the AirPort Extreme you have... and... he make and model number of the modem you are using at the moment.

• AirPort Extreme - set time zone

  Greetings:

  I have seen a lot of traffic on the change of the parameter of time zone in an AirPort Extreme, but I can't find an answer.  It seems that it may be impossible.  There is debate if even a hard reset of the device clears the set time zone and allow it to be reset.  It also seems to be no access to the device to terminal implemented a manual correction.

  I left US mountain for the Eastern US time zone time zone.  I have an AirPort Extreme running firmware version 7.6.7 and use version 6.3.6 AirPort Utility.  My AirPort Extreme needs to operate in bridge, because of the way the Internet is provided by our service.  I use the 'access control Timed"to limit the time that my young children are able to access the Internet.

  It should be a simple matter to define the time zone of my AirPort Extreme to my current location (or so it should automatically and reliably).  I don't know if the bridge mode interferes with the ability of the device to find its time zone.

  Can anyone offer advice (other than to apply an offset from my control access timed two hours time difference)?  Can the Genius Bar at my local store to fix?

  Thank you in advance,

  WILX

  Unfortunately, Apple has removed a number of parameters that they feel that the users do not need. Setting the time is one of them.

  Finally, your airport will have the exact time, but it usually takes about 6 weeks for that to happen.  Until then, you will need to manually adjust the access delay settings to compensate for.  When the time of the correction is made, then you have to adjust again timed access.

  We have seen some reports from users who claim that resetting the airport to return to the default settings and then setting them up again will fix the issue of the time, but it has not always worked when I tried it.

  If the 'genius' can solve this problem quickly, then he won the title.

• Internet connection Cox Cable &amp; Airport Extreme

  I had the last three or four months a problem with Internet cable fall suddenly. All the lights on the modem cable have no problem with the modem. The Airport Extreme base station has a green light, as well. I have to keep resetting the modem cable 3 - 4 times a day. The ISP is Cox Cable.

  It affects all the iPhone, phone Android, iPad and other Apple computer, we have. All lose connectivity at the same time. If I connect to the Mac mini directly to the modem cable by the cable network the internet connection gets dropped without using the WiFi network.

  1 does anyone know conflicts between modems Motorola and Apple Airport Extreme networks?

  2. what else can I check or try to fix it?

  Airport Extreme: How would I test for a problem with the unit master of AE? The only thing I can think to do is reconfigure AE units and using one of the older AE devices as master and see if that makes a difference, but it's a headache to do if there is an easier way.

  Our WiFi network consists of a base station Airport Extreme 802.11ac with two base stations older AE acting as slaves to the base ac station to expand the network throughout the House. All base stations are running the latest firmware from Apple (7.7.3 & 7.6.4 on two more former slaves). The light remained green for disconnects. We have previously disabled IPv6 in Airport utility on the base station to avoid potential conflicts with the Cox' months before the start of this issue of network.

  Cable modem: Motorola MB 7420 - Cox says he could be the modem, so I bought a new modem cable Motorola MB7420 to replace the former Motorola cable modem - always have the same reduced connection problems. The cable modem shows any change in status or lights during connections has dropped, but only reset the cable modem seems to fix the problem. The two modems are not any lights/status change, but there is no internet connection, even if a computer is connected directly to the cable modem once the connection is released. I kept it connected and had it remove the connection to the internet again after resetting the modem (hours between the drops).

  I tried to connect a computer directly to the modem cable with a network cable and had the same problem, so I thought that I had deviated from the Airport Extreme base station as the problem. Now Cox claims that something came out last week, discussing the problems with Apple routers and cable modems or their network. I can't find anything, but they are supposed to send me information later.

  Coaxial connection: Cox is not finding any disconnection or time in their voting for our modem registers. We had three times to check the lines as he first seemed extremely windy Cox and had a problem before with problems connecting to the pole. Who was waived. They tested the connection between the pole and the cable modem, and we get a signal strong; some problems on the survey for our modem logs (every two hours). There is no water in the connections between the pole and the House. We have checked all the connections of the coaxial cable between the outer box and the cable modem. Cox is to revisit all connections around our House to see if they can find no evidence of a problem upstream or downstream from our part.

  Network cables: I replaced network between the cable modem and AE cables as well as AE to a computer next to him - no change.

  1 does anyone know conflicts between modems Motorola and Apple Airport Extreme networks?

  There are at least two known issues with Cox here on Apple's Support communities:

  1. Cox started the IPv6 role. The current workaround is to configure your AirPort base stations to use IPv6: link-local only.
  2. The series of Arris/Motorola SB61XX modem is incompatible with 802.11ac AirPort base stations (potentially, 802.11n models as well.) This is not bad in themselves, they just don't "play well" together. I have not heard of all reports on the series of MB74XX... so maybe it's not the question on this point.

  To test the incompatibility, check the ARP cache. It must contain only around a dozen entries. Considerably more could possibly indicate a problem.

  Run the network utility > Netstat tab > select the option "Display routing table information" > click Netstat

  Note: For OS X El Capitan, network utility can is located in Macintosh HD > system > library > Basic Services > Applications, OR via the Apple Menu > about this Mac... > system report > Tools menu of System Information > window > network utility

  To change the IPv6 configures your airport most convenient base stations you use AirPort Utility, as follows:

  From a Mac:

  • Run the AirPort Utility.
  • Select the base and then station, select change.
  • Select the Internet tab and then, select Internet Options...
  • Change the IPv6 configuration to: link-local only
  • Click on save and then click Update.
  • Allow the base station restart.
  • Do this for each of your base stations.

  Starting from an iOS device:

  • Tap the AirPort Utility to run it.
  • Select the base station.
  • Press Edit.
  • Tap advanced.
  • Tap on IPv6.
  • Change the IPv6 configuration to: link-local only
  • Type actually.