Airport Extreme 802.11ac - I have a defective router again?

Dear Apple friends,

I reduced a problem with my Airport Extreme 802.11ac wireless router which I hope someone can shed some light on.

Things I've tried:

  • Hard reset
  • Factory full reset w. of new settings.
  • Two different Apple ID (account iCloud)
  • Connection via the devices iOS (iPhone and iPad, both on v9.3.4)
  • 7.7.3 downgrade (problem).
  • New upgrade to 7.7.7 (problem).

That is the problem.

If I put a ID for 'Back to my Mac' Apple Airport utility > basic Station... updated and restart the router...

.. .the router will not appear in Airport utility again unless I connect to it directly via IP.

A Wi - Fi connection works fine but I cannot access the airport, or whatever it be connected until I have remove the back to my Mac (Apple ID) of Airport utility references.

This router is a replacement from the Apple Store for a faulty Airport Extreme 802.11ac, who died after a few months.

Any suggestion would be appreciated. I think again that router to Apple, but before you make the trek down there, I would be a little sure that this isn't just a bug or a problem on the end of Apple.

Thank you, in advance.

No, you don't do anything wrong. This problem has been reported several times recently and the only 'solution' at this stage is to disable Back to My Mac on your AirPort base station, until Apple has a chance to solve this problem.

Tags: Wireless

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