Alienware 17 R2 (early 2015) freezes when fans went to max speed

Shortly after startup & at random subsequently, my 17 R2 crashes when the left fan runs at maximum speed for a few seconds is then immediately freezes again when the right fan runs at maximum speed for a few seconds. Anyone know what's the deal?

4980HQ, 16GB mem, 980 M

Thank you all for your help. All my questions have been answered. Phone info Technical Support, video test "Cannot run" is a software problem with the test itself and will be fixed with the next update for it. The PC freeze is intentional Alienware BIOS programmers to ensure operation correct fan and only happens once per boot. My heat problem is partially due to the insufficient power of the 180 Watt power brick. The laptop was trying to squeeze more power from 180W power supply he could provide. That it caused the current limit, stop the power supply when the laptop has attracted 197 watts while playing games (by my measurement with an ammeter of work). This required that I unplug the power supply from the wall outlet to restore power. I have since received a 240-watt replacement power supply. Still, the system gets very hot but not like it was before. The power of the laptop now pull it at 227 Watts during the game. The draw excessive is a serious problem and will damage the power brick, if this happens too often, it would be in my case. It could also have negative effects on the laptop itself over time due to the hunger of power system. The battery took full charge for about 20 minutes before she reached 20% of power and strangled all for giving me the time to close everything and restart. So if anyone out there knows a power problem, you must contact the technical support and replace your power brick with a brick of 240W power 180W. My system is as follows.

Windows 8.1, CPU - 4980HQ, 16 GB of memory, nVidia 980 m, 256 GB SSD, 1 TB of HDD, USB 3.0 Blu - Ray external USB 3.0 external 2 TB HARD drive.

PS - The ammeter is calibrated every 6 months & is correct. 01%

Tags: Dell Products

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