Alienware 17 R3 Command Center is not Compatible [SOLUTION of WORK]

Had a new motherboard GPU and CPU for my I7 Alienware 17 R3-6820HK

I reinstalled Windows 10 and command Center says not compatible as below (pictured)

Spent the whole day on the phone will Dell they couldn't diagnose and reinstalled Windows 10 again. Last night I've downgraded to 8.1. I tried everything and literally the fix to prevent this is after replacing the motherboard, you enter your serial number in the BIOS

Then it detects it as an Alienware laptop and boom Control Center works

So happy that after all the weekend on this and I think I found that the solution for all those who meet this

My solution in the description has finally corrected this

Tags: Dell Products

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    at AlienLabs.AlienFX.Controller.ControllerMainForm.controllerMainFormFormClosing (Object sender, FormClosingEventArgs e)
    to System.Windows.Forms.Form.OnFormClosing (FormClosingEventArgs e)
    at System.Windows.Forms.Form.WmClose (Message & m)
    at System.Windows.Forms.Form.WndProc (Message & m)
    at AlienLabs.AlienFX.Controller.ControllerMainForm.WndProc (Message & m)
    at System.Windows.Forms.Control.ControlNativeWindow.OnMessage (Message & m)
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    Loading assemblies *.
    mscorlib
    Assembly version: 2.0.0.0
    Win32 Version: 2.0.50727.8670 (QFE.050727 - 8600)
    Code: file:///C:/Windows/Microsoft.NET/Framework/v2.0.50727/mscorlib.dll
    ----------------------------------------
    AlienwareAlienFXController
    Assembly version: 1.0.92.0
    Win32 version: 1.0.92.0
    Code: file:///C:/Program%20Files/Alienware/Command%20Center/AlienwareAlienFXController.exe
    ----------------------------------------
    AlienwareAlienFXTools
    Assembly version: 1.0.92.0
    Win32 version: 1.0.92.0
    Code: file:///C:/WINDOWS/assembly/GAC_MSIL/AlienwareAlienFXTools/1.0.92.0__bebb3c8816410241/AlienwareAlienFXTools.dll
    ----------------------------------------
    Alienlabs.CommandCenter.Tools
    Assembly version: 1.0.92.0
    Win32 version: 1.0.92.0
    Code: file:///C:/WINDOWS/assembly/GAC_MSIL/Alienlabs.CommandCenter.Tools/1.0.92.0__bebb3c8816410241/Alienlabs.CommandCenter.Tools.dll
    ----------------------------------------
    System.Windows.Forms
    Assembly version: 2.0.0.0
    Win32 Version: 2.0.50727.8670 (QFE.050727 - 8600)
    Code: file:///C:/WINDOWS/assembly/GAC_MSIL/System.Windows.Forms/2.0.0.0__b77a5c561934e089/System.Windows.Forms.dll
    ----------------------------------------
    System
    Assembly version: 2.0.0.0
    Win32 Version: 2.0.50727.8670 (QFE.050727 - 8600)
    Code: file:///C:/WINDOWS/assembly/GAC_MSIL/System/2.0.0.0__b77a5c561934e089/System.dll
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    System.Drawing
    Assembly version: 2.0.0.0
    Win32 Version: 2.0.50727.8681 (QFE.050727 - 8600)
    Code: file:///C:/WINDOWS/assembly/GAC_MSIL/System.Drawing/2.0.0.0__b03f5f7f11d50a3a/System.Drawing.dll
    ----------------------------------------
    AlienLabsTools
    Assembly version: 1.0.92.0
    Win32 version: 1.0.92.0
    Code: file:///C:/WINDOWS/assembly/GAC_MSIL/AlienLabsTools/1.0.92.0__bebb3c8816410241/AlienLabsTools.dll
    ----------------------------------------
    System.Configuration
    Assembly version: 2.0.0.0
    Win32 Version: 2.0.50727.8670 (QFE.050727 - 8600)
    Code: file:///C:/WINDOWS/assembly/GAC_MSIL/System.Configuration/2.0.0.0__b03f5f7f11d50a3a/System.Configuration.dll
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    System.Xml
    Assembly version: 2.0.0.0
    Win32 Version: 2.0.50727.8679 (QFE.050727 - 8600)
    Code: file:///C:/WINDOWS/assembly/GAC_MSIL/System.Xml/2.0.0.0__b77a5c561934e089/System.Xml.dll
    ----------------------------------------
    WindowsBase
    Assembly version: 3.0.0.0
    Win32 Version: 3.0.6920.8693 built by: QFE
    Code: file:///C:/WINDOWS/assembly/GAC_MSIL/WindowsBase/3.0.0.0__31bf3856ad364e35/WindowsBase.dll
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    Win32 Version: 3.0.6920.8693 built by: QFE
    Code: file:///C:/WINDOWS/assembly/GAC_MSIL/PresentationFramework/3.0.0.0__31bf3856ad364e35/PresentationFramework.dll
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    PresentationCore
    Assembly version: 3.0.0.0
    Win32 Version: 3.0.6920.8693 built by: QFE
    Code: file:///C:/WINDOWS/assembly/GAC_32/PresentationCore/3.0.0.0__31bf3856ad364e35/PresentationCore.dll
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    System.Management
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    Win32 Version: 2.0.50727.8670 (QFE.050727 - 8600)
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    AlienFX.DeviceDiscovery
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    AlienLabs.MasterIOBoard.Communication.Core
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    AlienFX.Communication
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    System.Core
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    Code: file:///C:/WINDOWS/assembly/GAC_MSIL/System.Core/3.5.0.0__b77a5c561934e089/System.Core.dll
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    JIT debugging *.
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    application or computer (machine.config) must have the
    jitDebugging value set in the system.windows.forms section.
    The application must also be compiled with debugging
    permit.

    For example:



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    AlienwareAlienFXController
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    AlienwareAlienFXTools
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    Code: file:///C:/WINDOWS/assembly/GAC_MSIL/AlienwareAlienFXTools/1.0.92.0__bebb3c8816410241/AlienwareAlienFXTools.dll
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    Alienlabs.CommandCenter.Tools
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    Win32 version: 1.0.92.0
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    System.Windows.Forms
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    Code: file:///C:/WINDOWS/assembly/GAC_MSIL/System.Windows.Forms/2.0.0.0__b77a5c561934e089/System.Windows.Forms.dll
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    System
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    Win32 Version: 2.0.50727.8670 (QFE.050727 - 8600)
    Code: file:///C:/WINDOWS/assembly/GAC_MSIL/System/2.0.0.0__b77a5c561934e089/System.dll
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    Win32 Version: 2.0.50727.8681 (QFE.050727 - 8600)
    Code: file:///C:/WINDOWS/assembly/GAC_MSIL/System.Drawing/2.0.0.0__b03f5f7f11d50a3a/System.Drawing.dll
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    Win32 version: 1.0.92.0
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    Code: file:///C:/WINDOWS/assembly/GAC_MSIL/System.Configuration/2.0.0.0__b03f5f7f11d50a3a/System.Configuration.dll
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    ----------------------------------------
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    Code: file:///C:/WINDOWS/assembly/GAC_MSIL/WindowsBase/3.0.0.0__31bf3856ad364e35/WindowsBase.dll
    ----------------------------------------
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    Win32 Version: 3.0.6920.8693 built by: QFE
    Code: file:///C:/WINDOWS/assembly/GAC_MSIL/PresentationFramework/3.0.0.0__31bf3856ad364e35/PresentationFramework.dll
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    Win32 Version: 3.0.6920.8693 built by: QFE
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    ----------------------------------------
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    ----------------------------------------
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    Code: file:///C:/WINDOWS/assembly/GAC_MSIL/System.Core/3.5.0.0__b77a5c561934e089/System.Core.dll
    ----------------------------------------
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    ----------------------------------------

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    application or computer (machine.config) must have the
    jitDebugging value set in the system.windows.forms section.
    The application must also be compiled with debugging
    permit.

    For example:



    When JIT debugging is enabled, an unhandled exception
    will be sent to the JIT debugger registered on the computer
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    so after I press on continue twice he begins to replace the files, because I do a repair and it asks me to choose my model I chose mx17 and then I restart it like he asked and I just get a white screen with no option to choose a box or change the colors. or this is what im blind and can not find the devices pane

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    at AlienLabs.AlienFX.Tools.Classes.CommunicationServiceClass.SetFirmwareFilesPath (String path)
    to AlienLabs.AlienFX.Tester.TesterMainForm... ctor()
    at AlienLabs.AlienFX.Tester.App.AppStartup (Object sender, StartupEventArgs args)

    Also have problems with the AlienTouch module with this trace:

    System.ArgumentException: Value does not fall within the limits.
    at SYNCTRLLib.ISynDeviceCtrl.GetLongProperty (SynDeviceProperty eProperty)
    at AlienLabs.TouchPad.Domain.Classes.TappingServiceClass.get_IsDisabledIfMouseAttached)
    at AlienLabs.TouchPad.App.Presenters.TappingPresenter.refresh)
    at AlienLabs.TouchPad.App.Views.Classes.ViewFactoryClass.newTappingView)
    AlienLabs.TouchPad.App.Views.Classes.ViewFactoryClass.newView (type ViewType)
    AlienLabs.TouchPad.App.Views.Classes.ViewRepositoryClass.newView (type ViewType)
    AlienLabs.TouchPad.App.Presenters.TouchPadPresenter.activate (type ViewType)
    at System.Windows.EventRoute.InvokeHandlersImpl (Object source, RoutedEventArgs args, Boolean re-raised)
    at System.Windows.UIElement.RaiseEventImpl (DependencyObject sender As Object, args As RoutedEventArgs)
    at System.Windows.EventRoute.InvokeHandlersImpl (Object source, RoutedEventArgs args, Boolean re-raised)
    at System.Windows.UIElement.RaiseEventImpl (DependencyObject sender As Object, args As RoutedEventArgs)
    to System.Windows.Controls.RadioButton.OnChecked (ByVal e As RoutedEventArgs)
    at System.Windows.Controls.Primitives.ToggleButton.OnIsCheckedChanged (DependencyObject d, DependencyPropertyChangedEventArgs e)
    to System.Windows.DependencyObject.OnPropertyChanged (DependencyPropertyChangedEventArgs e)
    to System.Windows.FrameworkElement.OnPropertyChanged (DependencyPropertyChangedEventArgs e)
    to System.Windows.DependencyObject.NotifyPropertyChange (DependencyPropertyChangedEventArgs args)
    to System.Windows.DependencyObject.UpdateEffectiveValue (EntryIndex entryIndex, dp DependencyProperty, metadata PropertyMetadata, EffectiveValueEntry oldEntry, EffectiveValueEntry & Nouvelleentree, Boolean coerceWithDeferredReference, Boolean coerceWithCurrentValue, OperationType operationType)
    to System.Windows.DependencyObject.SetValueCommon (dp DependencyProperty, Object value, metadata PropertyMetadata, Boolean coerceWithDeferredReference, Boolean, OperationType operationType, Boolean isInternal coerceWithCurrentValue)
    to System.Windows.DependencyObject.SetValue (dp DependencyProperty, Object value)
    to System.Windows.Controls.Primitives.ToggleButton.set_IsChecked (Nullable 1 value)
    at AlienLabs.TouchPad.App.Views.Xaml.NavigationControl.createViewLinkbyType (viewlinkItem ViewType)
    at AlienLabs.TouchPad.App.Views.Xaml.NavigationControl.createViewLinks)
    at AlienLabs.TouchPad.App.Views.Xaml.NavigationControl.Loading (Object sender, RoutedEventArgs e)
    at System.Windows.EventRoute.InvokeHandlersImpl (Object source, RoutedEventArgs args, Boolean re-raised)
    at System.Windows.UIElement.RaiseEventImpl (DependencyObject sender As Object, args As RoutedEventArgs)
    to the millisecond. Internal.FrameworkObject.OnLoaded (args As RoutedEventArgs)
    at System.Windows.BroadcastEventHelper.BroadcastEvent (DependencyObject root, RoutedEvent routedEvent)
    to System.Windows.BroadcastEventHelper.BroadcastLoadedEvent (the root)
    at System.Windows.Media.MediaContext.FireLoadedPendingCallbacks)
    at System.Windows.Media.MediaContext.FireInvokeOnRenderCallbacks)
    at System.Windows.Media.MediaContext.RenderMessageHandlerCore (object resizedCompositionTarget)
    at System.Windows.Media.MediaContext.RenderMessageHandler (object resizedCompositionTarget)
    at System.Windows.Threading.ExceptionWrapper.InternalRealCall (Int32 numArgs, delegate callback, object args)
    to the millisecond. Internal.Threading.ExceptionFilterHelper.TryCatchWhen (Object source, method Delegate, Object args, Int32 numArgs, delegate catchHandler)

    Thank you.

    The twitter account of Alienware told me the following steps:

    1 - uninstall Alienware Command Center

    2 Update/repair .net (I used .net 4.5)

    3 - Clean windows registry, used Tuneup but can use CCleaner (it's mine xD)

    4 - install Alienware Command Center

    And now ^_^ works

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