All-in-One B110a - HP constantly turns off printer - the printer offline message

Can someone help...? the printer seems to be off all the time - sometimes I get the error message-"printer offline" I have uninstalled and reinstalled and applied the "fix" by HP pffered, but it continues to happen.

Looks like you have a problem with the mode 'sleep'.  There are only a few things you can try when this happens.  First of all, make sure that the printer is connected directly to a wall outlet.  If you have connected it to a surge protector or power stirp, he cannot get enough power to wake up.  The only other thing you can do is to ensure that the latest firmware is installed.  You can find the instructions below.

http://support.HP.com/us-en/document/c02836005

If these things do not help, I contact HP and see if the printer is still under warranty.  If this is the case, HP should replace for this issue.  You will find the contact information below.

http://h30434.www3.HP.com/T5/scanning-faxing-and-copying/HP-tech-support-number/m-p/1792045/highlight/true#M41468

Tags: HP Printers

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