ALL-IN-ONE HP ENVY 5530: wrap each other in wrong position

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• All-in-one HP Envy 5530: printing on all-in-one HP Envy 5530 error

  I got this special printer for less than a year and this is the first problem I've had with her.

  Recently, whenever I try to print something, I click Open Active printers and after a while the work in the print queue displays "Error-printing" and will not start the print job.

  He also said that it is properly connected to my network so I reinstalled the software and drivers and restarted my system trying to solve the problem but there was no change.

  Hello @BryanMiller, hope you are well!

  Thanks to their participation in Forums of HP! I see by your post that you are having problems printing using printer Envy 5530. I will definitely do my best to help you.

  First of all, we will try to solve this problem using print HP and Scan Doctor (PSDR). PSDR is an automated tool that allows you to diagnose and resolve problems printing and scanning. Visit http://hp.care/2bZ9w2q to download and run the HP PSDR. Once you open the program, click on "Printing problems" to diagnose and fix the problem automatically.

  Please let me know if it works for you.

  Good luck!

  Please click on 'acceptable' on the post that solves your problem to help others to find the solution. To show gratitude for my help, please click the 'Thumbs Up icon' below!

• All-in-one HP ENVY 5530: problems scanning with Windows 10

  10 Windows does not recognize the scanner of my all-in-one.  I have no problem with it recognizing the printer and printing.  I removed the device and reinstalled several times.  As soon as I did this I can use the scanner in the device only, but not from the pc.  When I turned off the pc, it disables the scanner and I have to start all over again with delete and reinstall.  What should I do to solve the problem?  Thank you.

  Hi @Anina,

  Welcome to the Forums of HP Support! I see that you have problems with scanning. I want to help you solve this problem. If this helps you to find a solution, please click on the button "Accept as Solution" down below in this message. If you want to say thanks for my effort to help, click on the 'Thumbs Up' to give me a Kudos.

  You may need to temporarily disable any Antivirus software, just to be sure, that it is not interfere with scanning.

  I have provided a paper for not being able to scan using Windows 10. If you're still having problems, try one of the applications in step 6 of the document, unless can not analyze after the upgrade, HP printers - printer after Windows upgrade problems 10

  Please let me know the result and if there is anything else I can help you. Thank you.

• All-in-one HP Envy 5530: 5530 Evny HP all-in-one

  At the beginning when I changed my color HP got ink cartridge stuck on 'print alignment... page. "then after I reboot it printed the alignment page and is stuck on the"alignment ".  Now it is stuck on copy and shows just the turning circle.  I have to hard cock down and tried following instructions that I tripped online for people with simular problem.  Why we can not have a number to call or technical support online to guide?  Can someone help me please?  Thanks for your time

  Hi @myasia808,

  Please go on the HP Forums! I'd love to help you with your 5530 envy. I understand that the printer is stuck on "alignment page to print after you changed your color cartridge and now it is stuck on copy and just watch the circle turning. When you say that you did a restart, you leave the printer on and unplug the power cable? If not, let's go and do a hard reset. To do this, leave the printer and unplug the power cable for 1 minute. While it is unplugged, press and hold the power button on the printer for 10-15 seconds to release built his power, then after the minute, plug the printer in. Also, even if you have used a surge protector/power bar this whole time and you feel this isn't the cause, please plug it in to a wall outlet so that we can eliminate the source of energy as the primary cause.   Questions when it is connected to an uninterruptible power supply/Strip/surge protector power

  * In this document, you will see, QUESTION: questions or problems may occur when a printer HP LaserJet series printer is connected to a UPS (UPS), a power strip or a surge protector that is not limited to the Laserjet printers.

  I can't wait to hear back on your part. If performing a hard reset, or move the printer to a socket solves the problem, please click Accept as Solution button below so that the community can see your problem is solved. If the problem persists, what you can do, is to use the following link to create yourself a file number, then call and it can help to expedite the appeal process:

  Step 1. Open the link: www.hp.com/contacthp/
  Step 2. Enter the product number or select Auto detection
  Step 3. Scroll up to "still need help? Fill out the form to select your contact options.
  Step 4. Scroll down and click on: contact HP options - click Get phone number

  File number and phone number are displayed.

  I hope this helps.

• HP ENVY 5530 e-all-in-one: HP ENVY 5530 e-all-in-one will print but not scan

  The material (both print & scan) worked well on OS 10.10.x but as soon as I xfr needed a MBP less 10.11.4 it stopped scanning through the HP software, but will work under Mac software scan. (The side of the printer still works fine.)

  Hi @Mrkil1o1,

  Welcome to the HP Forums! I'd love to help you to scan from your 5530 craving for your Mac. I understand from your description that it worked well when you have 10.10, but since the upgrade to 10.11 you can print but not scan.

  Let's start with resetting the printing system, uninstalling the software, repair the permissions of the drive and re - install & re-add the printer:

  Scrub / uninstall

• Printe all-in-one HP Envy 5530: how you respond to a Message private to HP?

  I received a private message JeffC, Executive customer relations. He wants the info back to me. Been trying for 3 hours now trying to learn what I need to do to meet him. Nerves are frayed. How can I get help?  Read how to respond but did not understand the instructions.

  You are dealing with a very Senior Senior here, and these things are not easy for us.

  Can someone help me, please, before having a stroke?

  To meet a PM:

  1. Connect to the forum.
  2. At the top right of the page will be something like this: .  Right click on the envelope above.
  3. The above will take you to the message system.  Click on the subject of the message you want to answer.
  4. At the bottom of the page there will be a response button. Click here for the answer.
  5. Write your answer in the text box, and then click send a Message at the bottom of the text block.

  If you have problems with any of the steps, please indicate what number above is awkward and I'll take some screen shots and post them here.

• Printe all-in - one HP Envy 5530: HP Envy 5530 continues to print

  My printer isn't printing. I turned off. Disconnected from the wall for 20 minutes, removed from my computer and added again. It still spit on the same document that I have already printed. If I cancel the work of pritn, it starts just a new. Over and over again. I think it's something to do with the "brain" of the printer.

  Help!

  Large. 96.4% now... ;-)

• All-in-one HP Envy 120: HP ePrint E-mail

  I hope someone can help me with my problem.

  I created an account of HP ePrint for my all-in-one HP Envy 120 printer and then changed the address of e-mail to something which I could easily remember.  So far so good.  However, as this printer could not copy or scan, I replaced it with another printer with the same details of the model.

  Then, I went on my HP ePrint account and deleted my original details of ist printer (as he has been appearing as offline and not connected) and added my new printer via the tab to add devices.

  The problem is, I want now to change this e-mail to my original email (easy to remember) address address but when I click on the option change Email, it is grayed out and cannot be changed.

  Can someone help me with what I want not a random email address

  Concerning

  Hello

  A specific ePrint address cannot be assigned to different devices... Your previous address can not be used on your new printer.

  You will need to select an email address unique for your new printer - sorry.

• HP Envy 4500: Compatibility of series e-all-in-one HP Envy 4500

  Currently I have Pavilion TouchSmart 11 Notebook with 64-bit Windows 8.1 and series e-all-in-One HP Envy 4500.  I'll upgrade to 10 Windows and amazing that my printer still works with Windows 10 or I have to install a new driver in order for my printer working on the new operating system (Windows, 10).

  Thank you

  Hello

  More likely, you will need to reinstall the drivers of HP after the operating system upgrade.

  You can try using the software and verify that it feature, if you experience problems, uninstall the HP software and reinstall the latest version of the software for windows 10 of HP.com.

  Kind regards

  Shlomi

• HP ENVY 4520 all-in-one: HP ENVY all-in-one 4520 can't turn off

  I can't turn off my printer, it enters mode "Eve" only.  I press the power button, it comes to life, tap again and ensure that as soon as the switch mode.  Any help would be appreciated.

  Hi @Freckles60,

  Welcome to the Forums of HP Support! I see that you have problems with putting off the printer. I would like to help you today. If this helps you to find a solution, please click on the button "Accept as Solution" down below in this message. If you want to say thanks for my effort to help, click on the 'Thumbs Up' to give me a Kudos.

  Do a hard reset of the printer.
  Let the printer and disconnect the printer cable and the wall socket for 60 seconds.
  Reconnect the power cable to the output of the printer and the wall, and not a surge protector.
  This ensures that the printer is full on and can help this situation.

  I would say for updating the firmware of the printer, to see if that can help, printer All - in - One HP ENVY 4520

  Select your operating system.

  How is the printer connected?

  What operating system do you use? How to find the Windows Edition and the Version on your computer.

  Please let me know the result and if there is anything else I can help you. Thank you.

• Office all-in - One HP Envy 23-c010 there a tv tuner?

  Office all-in - One HP Envy 23-c010 there a tv tuner? How can I find and use it? If this is not the case, what should I get?

  Thank you

  Hello

  Machine has only a small room for something like:

  http://www.Amazon.com/AVerMedia-A301-mini-hybrid-tuner/DP/B00B1SBOTQ

  You can use for free to air channels and as it is small you need a very GOOD ANTENNA to connect to your machine. It will not connect/replacement of cable TELEVISION networks

  Kind regards.

• E-all-in-one printer want 5530: wireless set up for jealousy 5530

  Our new HP Envy 5530 printer works very well connected via a USB cable, but cannot be found by trying to set up as a wireless option with either my Lenovo H5 PC (via a Netgear A6200) or a laptop Lenovo W540.

  The printer connects to the same / correct SSID (BT Hub 3.0) and I tried to remove the firewall to see if it was what kept the whole upward.

  Any help would be appreciated.

  Welcome to the community @Matticus HP

  I read your post on how your printer is not detected when you try to set up wireless. I want you to try the steps in the guide below you should get properly connected wireless.

  A 'printer' display the error to the HP ENVY 5530 e-all-in-one and Deskjet Ink Advantage 4510 e-all-in-One Printer Series

  You can also see another thread, that I posted and check your router settings if the guide above did the trick:

  Re: HP 7520 loses connection wi - fi

  Good luck!

• Want to 4500 All in One Printer: Envy 4500 and Photo paper

  Recently, I tried to use my 4500 want to print photographs, using HP Premium Plus Photo paper. Each attempted printing resulted in the printer telling me that there is a paper jam. I would open it upwards, remove the paper (which has never been really stuck - just looks like he started getting into the printer and stopped) and try again... Paper jam. I don't have the paper in the tray - went out my plain paper. I am able to print correctly on plain paper, but it won't take photo paper. Any ideas on how to solve this problem?

  Hi @kpdevlin,

  Welcome to the Forums of HP Support!

  I see you are trying to print a picture on your craving 4500 All in One Printer and it keeps blocking. I'd be happy to help you and don't forget to come back to this thread and check "Accept as Solution", if I have successfully helped solve you the problem. If you want to say 'Thank you' to my effort to help, click on the "thumbs up" to give me a Kudos.

  Looks like there could be a problem with the rolls of paper, print settings, or the paper tray.

  Please work your way through this guide to see if you can solve the problem, a 'Paper jam' error on HP ENVY 4500 e-all-in-one HP Deskjet Ink Advantage e-all-in-one 3540 Printer series.

  Make sure that the printer is connected directly to a wall outlet. (do not use a hub or a surge protector) This ensures that the printer is full on and can help this situation.

  You have a photo that you can try to make a copy of, as a test? It would be to help eliminate the printing as the cause.

  Please make sure that the paper type/quality settings are correct, for more information, please see this guide. HP ENVY 4500, printer Deskjet 3540 - change the Mac OS X print settings.

  In addition, if you have access to a Windows computer running Windows 8.1 or earlier, it is an update of the firmware available for your printer. HP Envy 4500 series firmware upgrade to improve the performance of the printer.

  If you have completed all the above steps and your product still has a problem, service the product.

  Contact HP for service in all countries except Asia-Pacific.
  First, check your product warranty to check your warranty printer status and then go to contact HP support to find an authorized dealer or to schedule a repair.
  Cost of repair out-of-warranty printers may apply.
  What you can do, is to use the following link to create yourself a file number, then call and it can help to expedite the appeal process:
  Step 1. Open the link: www.hp.com/contacthp/
  Step 2. Enter the product number or select Auto detection
  Step 3. Scroll up to "still need help? Fill out the form to select your contact options.
  Step 4. Scroll down and click on: contact HP options - click Get phone number
  File number and phone number are displayed.

  Please reply to this message with the result of your troubleshooting. I can't wait to hear strings attached good luck!

• Of all-in - One HP ENVY 23-o014: Replacine the processor...

  Hello. How do I remove the back cover of the LCD, so I can replace the processor in my HP ENVY 23-o014 All - in - One desktop PC (ENERGY STAR)

  Thank you...

  Hello @britlord,

  I understand that you are looking to replace the CPU on your desktop computer, and I'd be happy to help you in this case!

  If your computer is still under warranty, please contact our technical support for further assistance in this matter by clicking on the link below to get help from your region number.

  www.HP.com/contacthp/

  If your system is no longer under warranty, please following the steps below to remove the rear LCD of the coverage:

  Remove the door from the CSR

  1.) place the computer face down on a smooth flat surface, ensuring support is not hung at the edge of the table.

  2.) lift the stand to its vertical position, so that the bottom of the stand is parallel to the table surface.

  3.) drag each lock that fix door CSR to the computer toward the Center.

  (Slide 4). CSR to the bottom of the Assembly of the door down and remove it from the computer.

  Remove the back cover

  (1.) the two captive torx screws near the lower part of the back cover.

  (2.) continue to unscrew the screw until each of them makes a clicking sound and the screw completely discards.

  3.) apply a good amount of pressure on the back of the rear cover while pulling on the edges of the cover. This should help release all tabs on the lid, along its outer edge.

  4.) lift the cover diagonally to clear the stand. Carefully remove the cover from the computer.

  Remove the memory cover

  1.) squeeze the release latch for the cover of the memory until it the lid pops up.

  2.) remove the cover of the computer.

  Remove the EMI Shield mother board

  1.) remove the three torx head screws which fix the shield EMI of motherboard on the desktop. Each location of the screws is indicated by a template of an arrow with three circles on the inside.

  (2.) the nozzle upward the inside edge of the shield and remove the shield completely from the computer.

  Remove the thermal Module

  1.) remove the four screws torx in captivity on the processor in order indicated by the labels on the thermal module templates.

  (2.) to detach the system head torx screw at the end of the thermal module radiator.

  3.) be careful to lift the thermal module of the computer.

  Remove the processor

  1.) press down to release the lever of the retention pin CPU load and then back.

  2.) lift the load off the Jack plate.

  3.) take note of #1 Pin of the connector of the brand in terms of the size of socket. You will need to align the corner pine #1 the Intel CPU removal tool. This tool is needed to prevent unnecessary damage to the processor or the components surrounding it.

  4.) press the piston of the removal tool to pick up the CPU of the socket.

  5.), turn off the tool and the CPU of the system board.

  Please re-post if you need extra help, in addition to the steps. I look forward to your reply!

  Concerning

• All-in-one HP Envy 4500: printing a Web page

  The procedure to print a web page has changed all of a sudden.

  Until today, it's simple. I clicked on the print icon in the bookmarks bar. This launches the print dialog box. I then clicked on 'Préférences' to select the print quality and finally on 'print '.

  Today, I wanted to print confrmation of a command line. When I click on anything that is in the print dialog box, another window open.

  I managed to select my printer, but when I clicked 'Print' nothing happened. In addition, I could not any setting beyond the number of copies and if you want to print on one or both faces. What is going on?

  Hi @hbf1842,

  What is the new name of the printer now listed as default printer in devices and printers? (Like 4500 or class envy 4500)

  If the class driver is installed, it would be a preinstalled Windows driver and it should not the automatic option to duplex. You will need to remove and add the urge to 4500.

  If you still experience problems, uninstall and reinstall the printer software again.

  • Uninstalling the software of the printer (Windows).
  • HP ENVY 4500 e-all-in-One Printer series full feature software and drivers.

  The HPePrint driver is automatically installed with Windows 8. Just make sure that it is not selected as the default printer in the future.

  Thank you!