all in one HP Photosmart B111h printer black cartridge 5514

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• My Photosmart C6380 all-in-One is a liked print black ink.

  It prints color OK.  He is 3 years old and works fine.  I tried to replace the black cartridge with two different new.  I turned the printer market, print a test page, cleaned and aligned printheads without success.  Any ideas on what to try next?

  Thank you for your help.  I wanted to just inform you of what I ended up doing.  I called HP Total Care for the customer service.  They would not not more troubleshoot without perception of a tax, even with the purchase of the new print head.  After hearing the steps I took, they recommended to buy a new printer.  I took the new Printhead and put the old return while they were on a new printer information and return to the print head.  Once I bought a new printer through them, they informed me that I could not return the printhead bought.  The funny part is, once I put the old printhead, it has started printing black again.  Who knows for how much longer, since there is obviously a problem.  So I bought a new printer, but was not allowed to return the new print head, even if it was not working and was brand new.  Very pleased with your support... not so happy with HP Total Care.

• C410a all-in-one: c410a won't print black

  I used to love my printer up until a year ago, when it stopped printing black. This is my 3rd print head, including the one that came with it.  I burned about $100 in rebates to nine printheads on the return program. I also jumped by about $150 or more ink, trying to keep the functioning of the cursed thing. I have tried all the solutions listed in this forum.

  I have calls and customer service inform this last print head is shit tomorrow. I have only had it about a week before it stop working.

  I wonder since make you money off the coast of ink sales, when your ink is made and how often quality is checked because it seems that it is a problem of clogging. This last batch of ink bought just to go with the print head. Expiration date for the whole package of ink is 05/2017, so they should be good. The black photo cartridge is 4, 2017. Black is a 564xl, the others are all regular size. I often print in draft mode, I don't no need crisp documents for what I do.

  I'll replace it with a new print head if she's available when I have the funds to do so. If a brand new is not available, I will replace the machine. Maybe with another brand.

  Unhappy customer

  I brought your question to the attention of a team within HP. They are likely to ask for information from you to get your information or product serial number. Please search for a private message from a contact HP identified. Also, remember not to publicly post information and series numbers.

  If you are unfamiliar with the operation of the function of private messages of the Forum, this post has instructions.

• Photosmart C4795 all-in-1 main: all-in-one HP Photosmart C4700 printer unable to establish 2 way communication with the PC

  I have more than one year of experience using this printer with no problems. Several days ago, it has become unplugged from the PC that I have been using it for over a year & stayed like that for 2 or 3 days. At the end of those 2 or 3 days, the cable has been properly reconnected, but was unable to restore '2 - way communication' with my PC since then.

  As this is a scanner/printer I have proven it always of the functions as a photo Copier.

  To try to solve this problem, I updated the drivers & replaced the cable with a new one without success.

  My OS is Windows 7, as this PC 4 or 5 year, is not compatible with windows 10.

  PS - I would also try to use it with my new PC (a Touchsmart laptop HP with Windows 10 15), but my terms of service for the State of Photosmart C4795 printer software which using the software on more than 1 computer is a violation of the terms of service.

  Running the diagnostics to http://www.hp.com/go/tools can help solve the problem of communication with your PC.  Download and run "print and Scan Doctor."

  For your Windows 10 machine I suggest you download the recommended driver and software from HP here.

• All-in-one HP Photosmart C310a: "True HP" cartridges are NOT SUSTAINABLE

  I use a HP Photosmart Premium C310a series all-in - one.I also use ONLY HP #564 ink cartridges. I do basically all my printing in grayscale, which I suppose is only black ink. I don't have one of the other cartridges replaced since the receipt of alerts "low ink" on them, awhile ago, I never print in color.

  My problem is that the black ink cartridges are not sustainable. I recently replaced the larger of the 2 black inks in January. Since then, I have only printed perhaps 25 pages. Now, it's as if it is empty.

  It shows low on ink diagnosis, however, when I run a report of print quality, it shows full. I ran a report of alignment (failure) and cleaning cartridges (doesn't give me an option of 'yes' or 'no' as shown in the troubleshooting guide)

  Before replacing the cartridge in January, I cleaned the print head / contacts as the same thing happening.

  I REALLY want to replace the whole print head, but also can't keep replacing a new cartridge about 25 pages.

  ANY SUGGESTIONS?

  Hi orkaydl,

  You are welcome!

  Please consider marking 2 Message like "Accept as Solution" If you thought that my post has been useful in any case.

  Best regards!

• All-in-one HP Photosmart C3140: pension / Reset C3140 all-in-one for gift

  Hi all

  I'm retiring my all-in-one HP Photosmart C3140 printer/scanner. Is there a way to reset it completely, reformat or erase all the settings and memory on the machine, especially all preliminary scans?

  I scanned documents with the bank details, social security numbers, etc. on the device, and want to be sure, that it is perfectly clean before giving. (That, or I guess I'll take a hammer to the old fashioned way!)

  Thanks for your advice.

  More complex? I guess that not on this printer. That's what the textbook says.

• I replaced my Photosmart 2570 all-in-One with Photosmart 5520. I can print all programs except

  I replaced my Photosmart 2570 all-in-One with Photosmart 5520. I can print to all programs except the HP Image Zone. It shows the right default printer. When I print a photo 4 x 6 prints only part, and it is slightly enlarged. My operating system is Windows XP. Do you need any other information? Thank you. Peggy

  Hi PeggyOlson,

  It is an older program used with your 2570. Try to download and install the new photo software from the link below.

  HP Photo Creations

  HP Photo creation FAQ

• HP Photosmart 2610 all-in-One, Manual Two - Sided Printing, HP support email Ticket number: 8028153835

  E-mail HP supports, ticket no: 8028153835

  I bought my printer all-in-one HP Photosmart 2610 in 2005. It has already been installed on a HP laptop, Windows XP computer, and worked all the features.

  He is now on a PC running Windows Vista Ultimate 32. When I tried to install the CD, it wouldn't load because of the Vista OS. Then, I loaded the printer driver HP Photosmart 2600 series full of features (Vista compatible OS) to the following HP Web site link:

  http://h10025.www1.HP.com/ewfrf/wc/softwareDownloadIndex?softwareitem=MP-47754-1&LC=en&DLC=en&cc=us&...

  Now I can't get the print preferences to print (double-sided) of manually printing two-sided. This option is available on the original printing software.

  I tried the solutions: HP Image Zone help / duplex prints that show: click the finished tab / in the Document options box / select print on both sides checkbox (this check box is not available).

  When I run the printer of the Panel as an administrator, the printer properties / device watch manual duplex settings: enabled.  When I go to the printer properties / Advanced / impression of the default values, or the finish / Print On Both Sides checkbox is available nor printing Shortcuts tab will allow the option Print On Both Sides to appear (shows that Print On Both Sides: Off).

  E-mail support HP told me to install this patch to correct the problem:

  http://h10025.www1.HP.com/ewfrf/wc/genericSoftwareDownloadIndex?softwareitem=MP-69848-1&cc=us&LC=en&...

  When I try to install the patch, it will not load because he wants the original CD software. So I'm back to my original problem trying to load the original printing software does not load because the CD is for Windows XP operating system. I'm in the stalemate between the software CD I have, and what is available on the HP site.

  What is your solution?

  I chatted with a HP technician online today.  I had the same problem with Vista, not to recognize the Manual 2 sides print.  His solution was to add a new printer, the HP Deskjet 6500.  This works!

  Go to control panel, hardware and sound, add a printer, add a local printer, select port to use, select HP Deskjet 6500, following, then select if you want whether it is your default printer and then click Next.

  Two back will be available when you select the Deskjet 6500 as your printer, even if you actually use your HP 2610.

• All-in-one HP Photosmart C4150 says paper when it is not

  All-in-one HP Photosmart C4150 said paper when it is not. I reload paper and press ok and get the same answer

  In general, this is due because the rollers of the printer is dirty, or are not engage as they should. The document below should help you to solve the problem. If this does not work, you can have a sensor or other mechanism, out and need to replace the printer. Let me know what happens.

  http://goo.GL/US1fV

• All-in-one HP Photosmart Premium C309g-m requires the password wireless

  All-in-one HP Photosmart Premium C309g-m we recently had to ge to a new Westell router for the wireless. the printer connects when we put the password but anytime the commection to the router go out it will not reconnect until the password is released. He seems to forget the password.  System indicates that the software is up to date for the printer.

  Hi ckmcgraw,

  Welcome to the Forums of HP Support! I see that you have recently changed your wireless router and now when he loses the connection, you must enter the password on your HP Photosmart C309g to reconnect to the wireless network. The reason why this could happen, it's every time, it loses the connection to the router assigns a new IP address, which would require a password for the network.

  You can set a static IP address for the printer, which should solve your password entry wireless every time, he loses the connection. See the steps below:

  • Print a network from the front of the printer Configuration Page. Note the IP address of the printer.
  • Type this IP address into a browser to reveal the internal settings of the printer.
  • Choose the network tab, then wireless along the left side, then on the IPv4 tab.
  • On this screen, you want to set a manual IP address. You must assign an IP address outside the range that the router sets automatically (called the DHCP range). If you do not know the range, change the last set of numbers (those after the last '.') 250
  • Use 255.255.255.0 for the subnet (unless you know it's different, if so, use it)
  • Enter the IP Address of your router (on the Page of the Network Config) for the gateway.
  • Enter for the first DNS 8.8.8.8 and 8.8.4.4 for second DNS. It's Google DNS. You can choose a different external DNS if you wish.
  • Click 'apply '.

  Please let me know the result, I hope this helps!

  Thank you

• My 5610 all-in-One displays only a completely black page.

  I replaced a cartridgein of black ink HP 56 my 5610 All - in-One.  It now prints only a completely black page rather than text.

  It is when you copy only or does it also occur when you print from the PC?  Did you mean a blank page?  Troubleshooting pages here can help.

• I can't receive faxes on my all-in-one HP Photosmart 3100

  I recently installed Windows 7 32 bit. Now I can't receive faxes on my all-in-one HP Photosmart 3100

  Hello Travis_C,

  I managed to fix this problem in all things, read the manual. It seems that the automatic response was some how turned 'OFF' and this is why no faxes received. Thanks for your reply,

  See you soon

  BJP1

• Printer all in one HP PSC 2175v prints the page number and the title of the document

  Printer all in one HP PSC 2175v prints the page number and the title of the document.

  This is the default value?  Can I disable this?  I would prefer to print only the document, without page numbers and the title.

  I was printing of either Wordpad specifications, using Windows XP.

  Using the front panel of the printer, I loaded the defaults of the printer, and that fixed the problem.

  Thank you

• Is the all-in-one HP Photosmart C4280 capable wireless?

  Wireless all-in-one HP Photosmart is capable?

  No, unfortunately, the HP Photosmart C4280 all-in-One is NOT Wi - Fi capable.

• Optical recognition of characters (OCR) is available with the all-in-one HP Photosmart 7515?

  A scan of roc is available with the all-in-one HP Photosmart 7515?

  Hello
  The software provided for your device does not include OCR functionality
  As you can find listed in the specification of digitization, text files like TXT or RTF are not supported by the HP software:
  [SPECIFICATIONS]

  You can use a solution of OCR 3rd party to analyze as editable text.

  If you have Microsoft Office suite, there is a good chance of the suite to provide this type of functionality:

  Office 2007 or 2010:
  http://www.howtogeek.com/HOWTO/14595/OCR-anything-with-OneNote-2007-and-2010/

  Office 2003:
  http://agsci.PSU.edu/it/how-to/perform-OCR-with-Microsoft-Office-2003-document-imaging

  Kind regards
  Shlomi