Ammyy scam

Hi, I got a call on October 16, by a guy from the Indian accent.

Saying that he had problems with my computer, etc...

Made me install ammyy, he told me that I had to buy $50 program

I discovered that it was a scam as soon as 3 minutes after, I did the following:

He disconnected ammyy, me am disconnected from the internet.

a system restore point to October 8.

Then I did a reinstall of system manufactured settings (new)

Did a scan with norton, found nothing

Uninstalled norton, installed AVG, done a scan in safe mode and online found nothing

Installed malewarebytes anti malware analyzed, found nothing.

I was wondering, if it was possible for them to look through other computers in the House, even if they had like 4 minutes.

I also installed search and destroy yesterday but nothing found

Please help me.

Hello

Since you've done a system recovery which should have wiped out something they did. The danger
It is that they have some of your passwords or private information.

Visit this link:

http://answers.Microsoft.com/en-us/Windows/Forum/windows_vista-security/Ammyy-administrators/8c4cede9-bc9f-49D8-92ef-bdbd3b65aacf

I hope this helps.

Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle="" -="" mark="" twain="" said="" it="">

Tags: Windows

Similar Questions

  • someone suppost to microsoft rang me about Ammyy

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    Microsoft issues no unsolicited, calls donkey, they would never even know if you're having problems with your PC.

    It's a real call from Microsoft?
    http://www.ComputerActive.co.UK/CA/PC-help/2134917/genuine-Microsoft

    Avoid scams to phone for tech support
    http://www.Microsoft.com/en-GB/security/online-privacy/avoid-phone-scams.aspx

    You have Fallen for the scam 'Ammyy '?

    http://netsecurity.about.com/b/2011/09/27/have-you-fallen-for-the-Ammyy-scam.htm

    Don't have you actuallu downloaded this?

  • Today, I received a phone call from someone who claims they were by Windows.

    original title: ammyy scam...

    Today, I called by someone claiming to be "Windows" (not even Microsoft!)... Ammyy scam. I didn't download the .exe ammyy and hung up.

    Many people are caugt by this scam every day.

    Why it seems like microsoft takes any measure to stop this scam?

    Hello

    read this information to microsoft

    http://www.Microsoft.com/security/online-privacy/msName.aspx

    Microsoft has none of the unsolicited telephone calls to help you fix your computer

    In this type of scam cybercriminals are calling you and claim to be of Support technique Microsoft. They offer help with your computer problems. Once scammers have earned your trust, they try to steal and damage your computer with malicious software, including viruses and spyware.

    Although the law enforcement can trace phone numbers, often authors use pay telephones, disposable cell phones or stolen cellular phone numbers. Better avoid fooling themselves rather than try to repair the damage afterwards.

    Treat all unsolicited sceptically telephone calls. Don't provide personal information.

    If you receive an unsolicited call from someone who claims to be from Technical Support Microsoft, hang up. We do not have such calls.

    If you think you might be a victim of fraud, you can report it. For more information, see: what to do if you think you have been scammed.

  • Call phone-received a phone call from a technician who said my system was sending error reports

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    Hello NahDeeUhh,

    That's all just a scam

    Your PC regularly send error reports to Microsoft. This helps Microsoft determine what issues affect most users. During the transfer of these technical error reports information are transferred between your computer and the Microsoft server. NO personal data are transferred, so ask yourself "How did get my information?

    Any company (or individual) can get a database of potential customers, providing that they are willing to pay for this information. It may just be a voters list that could include your address and telephone number. Whatever list it's this list gives this company/individual details that they need to cold call you.

    Unless you have a contract to support prepaid with Microsoft, then Microsoft 'never' will call you about a problem with your machine. Yes there are Microsoft Certified Software engineers out there, but they do not work to make them work for companies that are independent of Microsoft.

    If you receive a similar appeal to new everything simply replace the telephone receiver and have no more to do with the appellant. Under no circumstances should allow you remote access to your PC. This is fatal. All they are after is your personal data such as password, coordinated and banking passwords etc.

    This forum post is my own opinion and does not necessarily reflect the opinion or the opinion of Microsoft, its employees or other MVPS.

    John Barnett MVP: Windows XP Expert associated with: Windows Expert - consumer: www.winuser.co.uk | vistasupport.mvps.org | xphelpandsupport.mvps.org | www.silversurfer-Guide.com

  • Phone call from Microsoft Technical Department: C

    IM afraid, I got a call on my cell and I didn't know it was fake, I had the opinion of the team, but once he asked my credit card number or account that I said I didn't have a cause im young (15 to turn) and he scram by saying 'Thank you for wasting my time' Indian voice , im afraid will something happen to my laptop, or something I uninstalled which may have been installed by them, but I'm still very afraid

    See http://answers.microsoft.com/en-us/windows/forum/windows_other-security/ammyy-scam/f3584507-1b40-48f4-971d-0aea83b2114c

    Good luck...

  • Another scam Ammyy

    I got a call yesterday from an Indian guy, saying he was from Microsoft.   He said that they have been informed that my computer has been hacked and that it would help me avoid my computer stop completely.   He made me the page of Event Viewer, and then I allowed him to take control of my computer through ammyy.    He transferred my call to another guy who showed me a list of allegedly corrupt files.   He then asked me to subscribe to a protection plan for $299 for 2 PCs for 5 years, or $499 for the lifetime of an unlimited number of computers.   I then googled ammyy on another computer and realized it was a scam.  Then, I turned off my PC and suspended.

    After that I ran a full scan of Norton which found and fixed some adware.  I then downloaded Malwarebytes and did a full scan that found a virus:

    Trojan.Downloader.NSW. I removed it.  I then restored the PC to before the last windows update, which was three days earlier.  It took more than 20 minutes to restore.

    I will contact all banks where I have accounts to ask them to search for suspicious activities.  I change all my passwords.  Is there anything else I need to do?

    Finally, another question: when interacting, he made me go to pccare.org by curiosity, after restoration, I typed www.pccare.org and immediately appeared in the top left of the screen in big bold letters 2 words: it works and nothing else happened

    My question is: This means that my computer is still infected

    Thank you for your contributions.

    Bernard Fay

    I got a call yesterday from an Indian guy, saying he was from Microsoft.   He said that they have been informed that my computer has been hacked and that it would help me avoid my computer stop completely.   He made me the page of Event Viewer, and then I allowed him to take control of my computer through ammyy.    He transferred my call to another guy who showed me a list of allegedly corrupt files.   He then asked me to subscribe to a protection plan for $299 for 2 PCs for 5 years, or $499 for the lifetime of an unlimited number of computers.   I then googled ammyy on another computer and realized it was a scam.  Then, I turned off my PC and suspended.

    After that I ran a full scan of Norton which found and fixed some adware.  I then downloaded Malwarebytes and did a full scan that found a virus:

    Trojan.Downloader.NSW. I removed it.  I then restored the PC to before the last windows update, which was three days earlier.  It took more than 20 minutes to restore.

    I will contact all banks where I have accounts to ask them to search for suspicious activities.  I change all my passwords.  Is there anything else I need to do?

    Finally, another question: when interacting, he made me go to pccare.org by curiosity, after restoration, I typed www.pccare.org and immediately appeared in the top left of the screen in big bold letters 2 words: it works and nothing else happened

    My question is: This means that my computer is still infected

    Thank you for your contributions.

    Bernard Fay

    Unfortunately you have been scammed... To avoid these scenarios in the future be aware

    http://www.Microsoft.com/security/online-privacy/avoid-phone-scams.aspx

    http://ask-Leo.com/i_got_a_call_from_microsoft_and_allowed_them_access_to_my_computer_what_do_i_do_now.html

    http://blogs.msdn.com/b/securitytipstalk/archive/2010/03/09/Don-t-fall-for-phony-phone-tech-support.aspx?PageIndex=10

  • I'm worried if Ammyy is scam or not.

    Original title: "Ammyy".

    I received a call from a company called 'Ammyy' talk about how my computer had corrupted (I was told with many others). I had to download their software to clean my computer of all viruses that he had supposedly been corrupted with. I clicked on "Download", but did not pay for the "Privacy" of £299. They were able to use my computer from anywhere where they operated and I worry about if it is a scam. Is it and what can I do about it? Thank you!

    Hello

    Avoid scams to phone for tech support
    http://www.Microsoft.com/security/online-privacy/avoid-phone-scams.aspx

    Scams by e-mail or web: how to protect yourself - understands what to do if you
    think you've been scammed.
    http://www.Microsoft.com/security/online-privacy/phishing-scams.aspx

    How to recognize phishing e-mails, phone calls or links
    http://www.Microsoft.com/security/online-privacy/phishing-symptoms.aspx

    Its a total scam. Uninstall their software, then perform a restore of the system back to before you
    to install it. Change all your sensitive passwords at all sites - e-mail, Bank, credit cards and
    others. (Do not do this on the infected computer and it would be better to do it on the)
    phone or in person.)

    You can even restore your system to factory fresh to make sure their software is
    do not breach your security. (Ways to re - install Windows Clean - remove all about)
    the player therefore save all data before hand.)

    =========================================================
    =========================================================

    In the United States, you can contact the FBI, Attorney general, the police authorities and consumer
    Watch groups. Arm yourself with knowledge.

    The Internet Crime Complaint Center (IC3) is a partnership between the
    Federal Bureau of Investigation (FBI) and the National White Collar Crime Center
    (NW3C), funded in part by the Bureau of Justice Assistance (BJA).
    http://www.ic3.gov/complaint/default.aspx

    No, Microsoft wouldn't you not solicited. Or they would know if errors exist on your
    computer. So that's the fraud or scams to get your money or worse to steal your identity.

    Do not fall for the fake phone Tech Support
    http://blogs.msdn.com/b/securitytipstalk/archive/2010/03/09/Don-t-fall-for-phony-phone-tech-support.aspx

    Avoid scams that use the Microsoft name fraudulently - Microsoft is not unsolicited
    phone calls to help you fix your computer
    http://www.Microsoft.com/protect/fraud/phishing/msName.aspx

    Scams and hoaxes
    http://support.Microsoft.com/contactus/cu_sc_virsec_master?ws=support#tab3

    Microsoft Support Center consumer
    https://consumersecuritysupport.Microsoft.com/default.aspx?altbrand=true&SD=GN&ln=en-us&St=1&wfxredirect=1&gssnb=1

    Microsoft technical support
    http://support.Microsoft.com/contactus/?ws=support#TAB0

    Microsoft - contact technical support
    http://Windows.Microsoft.com/en-us/Windows/help/contact-support

    Phone scams
    http://www.consumer.ftc.gov/articles/0076-phone-scams

    Limit unwanted calls & Emails
    http://www.consumer.ftc.gov/topics/limiting-unwanted-calls-emails

    National do not call registry for
    https://www.DoNotCall.gov/

    ===========================================================
    ===========================================================

    Follow these steps carefully:

    If you need search malware here's my recommendations - they will allow you to
    scrutiny and the withdrawal without ending up with a load of spyware programs running
    resident who can cause as many questions as the malware and may be more difficult to detect as the
    cause.

    No one program cannot be used to detect and remove any malware. Added that often easy
    to detect malicious software often comes with a much harder to detect and remove the payload. Then
    its best to be thorough than paying the high price later now too. Check with them to one
    extreme overkill point and then run the cleaning only when you are sure that the system is clean.

    It can be made repeatedly in Mode safe - F8 tap that you start, however, you must also run
    the regular windows when you can.

    TDSSKiller.exe. - Download the desktop - so go ahead and right-click on it - RUN AS ADMIN
    It will display all the infections in the report after you run - if it will not run changed the name of
    TDSSKiller.exe to tdsskiller.com. If she finds something or not does not mean that you should not
    check with the other methods below.
    http://support.Kaspersky.com/viruses/solutions?QID=208280684

    Download malwarebytes and scan with it, run MRT and use the Scanners.

    Download - SAVE - go to where you put it-right on - click RUN AS ADMIN

    Malwarebytes - free
    http://www.Malwarebytes.org/products/malwarebytes_free

    SuperAntiSpyware Portable Scanner - free
    http://www.SUPERAntiSpyware.com/portablescanner.HTML?tag=SAS_HOMEPAGE

    Run the malware removal tool from Microsoft

    Start - type in the search box-> find MRT top - right on - click RUN AS ADMIN.

    You should get this tool and its updates via Windows updates - if necessary, you can
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    Download - SAVE - go to where you put it-right on - click RUN AS ADMIN
    (Then run MRT as shown above.)

    Microsoft Malicious - 32-bit removal tool
    http://www.Microsoft.com/downloads/details.aspx?FamilyId=AD724AE0-E72D-4F54-9AB3-75B8EB148356&displaylang=en

    Microsoft Malicious removal tool - 64 bit
    http://www.Microsoft.com/downloads/details.aspx?FamilyId=585D2BDE-367F-495e-94E7-6349F4EFFC74&displaylang=en

    Try the demo version of Hitman Pro:

    Hitman Pro is a second scanner reviews, designed to save your computer from malicious software
    (viruses, Trojans, rootkits, etc.). who infected your computer despite safe
    what you have done (such as antivirus, firewall, etc.).
    http://www.SurfRight.nl/en/hitmanpro

    --------------------------------------------------------

    Microsoft safety scanner
    http://www.Microsoft.com/security/scanner/en-us/default.aspx

    -----------------------------------

    If necessary here are some free online scanners to help the

    http://www.eset.com/onlinescan/

    ----------------------------------

    http://www.Kaspersky.com/virusscanner

    Other tests free online
    http://www.Google.com/search?hl=en&source=HP&q=antivirus+free+online+scan&AQ=f&OQ=&AQI=G1

    Hope this helps,

    Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle=""><- mark="" twain="" said="" it="">

  • Scammed by Ammyy

    I wish that I had read this site before I took in. but once I had, I wrote to them saying: I was scammed and less than 5 minutes, I was totally refunded. How can we make it more accessible to everyone?

    Hi wendy50,

    Can you give more information? In the meantime, see the following resources:

    http://answers.Microsoft.com/en-us/Windows/Forum/Windows_7-security/please-read-Don

  • Computer phone scam?

    I received a phone call from a person claiming to be with Microsoft, saying that they have detected the malware on my computer.  They led me run some diagnostics, Event Viewer, which showed more than 2,000 error and warning messages, and another page that shows the various functions of Microsoft Works does not.  Then they directed me to a site called Ammyy to give them a connection to my computer remotely and allow them to delete the malware.  It seems not legitimate, so I hung up.  This is - possbily a call legitimate Microsoft or obviously a scam?  If a scam, what is the significance of all these error and warning messages?  Thanks for any help on this.

    Calls unrequested telephone of this nature are almost always a common scam. Do not let them give any info, do not give access to your PC, not give them all the money and do not go to all the websites that they suggest. Hanging up was the right thing to do.   :)

    Please see:

    http://www.Microsoft.com/en-GB/security/online-privacy/avoid-phone-scams.aspx

    Microsoft issues never not solicited for phone calls of support or security.

    These types of callers can use completely fictitious names or bogusly claim to be of real companies other than Microsoft as well.

    It is best to think of what you see in the observer of events as events (where the name) instead of all being errors. For more information, please visit:

    http://windows.microsoft.com/en-gb/windows7/what-information-appears-in-event-logs-event-viewer .

  • is a desktop application remote microsoft validates ammyy admin v3.0?

    I just had a phone call from a person saying that they come from Microsoft technical support and they wanted me to go to ammyy.com while they could access my pc remotely. I want to know if they are legitimate. They want to charge me and I told them to call me in a few days. They gave me the phone number is 888-666-7552 and the persons name is Alex. Please let me know if this is a legitimate person of microsoft.

    Thank you

    Cindy Ackerson

    Hi Cindy,.

    As Ronnie says that those are SCAMS! to take your money or worse to steal your identitiy.

    Avoid scams to phone for tech support
    http://www.Microsoft.com/security/online-privacy/avoid-phone-scams.aspx

    In the United States, you can contact the FBI, Attorney general, the police authorities and consumer
    Watch groups. Arm yourself with knowledge.

    The Internet Crime Complaint Center (IC3) is a partnership between the Federal Bureau of Investigation
    (FBI) and the National White Collar Crime Center (NW3C), funded in part by the Bureau of Justice Assistance
    (BJA).
    http://www.ic3.gov/complaint/default.aspx

    No, Microsoft wouldn't you not solicited. Or they would know if errors exist on your
    computer. So that's the fraud or scams to get your money or worse to steal your identity.

    Avoid scams that use the Microsoft name fraudulently - Microsoft is not unsolicited
    phone calls to help you fix your computer
    http://www.Microsoft.com/protect/fraud/phishing/msName.aspx

    Scams and hoaxes
    http://support.Microsoft.com/contactus/cu_sc_virsec_master?ws=support#tab3

    Microsoft Support Center consumer
    https://consumersecuritysupport.Microsoft.com/default.aspx?altbrand=true&SD=GN&ln=en-us&St=1&wfxredirect=1&gssnb=1

    Microsoft technical support
    http://support.Microsoft.com/contactus/?ws=support#TAB0

    Microsoft - contact technical support
    http://Windows.Microsoft.com/en-us/Windows/help/contact-support

    I hope this helps.

    Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle="" -="" mark="" twain="" said="" it="">

  • Is it a scam? Calling from India indicating that my windows had been compromised.

    Had a saying today (to India) call that Windows had been compromised, and they needed to repair. Said tech services MS. tried to get me to give him access to the ammyy.com website, which I think is a legitimate site. They already had my computer number CLS somehow. I do not pursue them, but managed to get his phone number: 315-636-4810. What should I do?

    Hello GP.66,

    UN less you have prepaid support contract with Microsoft, then Microsoft will never ever call you or send you all your PC problems. It's simply a scam you bring to give access to your PC to allow these people to steal your password and other personal information such as banking passwords etc.

    Fortunately, you don't fall for their scam!

    This forum post is my own opinion and does not necessarily reflect the opinion or the opinion of Microsoft, its employees or other MVPS.

    John Barnett MVP: Windows XP Expert associated with: Windows Expert - consumer: www.winuser.co.uk | vistasupport.mvps.org | xphelpandsupport.mvps.org | www.silversurfer-Guide.com

  • phishing scam?

    I just got a phone call from AMMYY claiming they are microsoft.  I got suspicious.  They are actually affiliated?

    These scam calls are usually of a person representing Windows rather than Microsoft, but in any case, the call was nothing else than a phishing attempt! Do not give any information.

    It is a scam! Not to follow their instructions or advice and not to provide ANY information to them.

    Because they use the internet lines and/or phone to complete their fraud, there may be federal agencies in your country who are interested in discovering their calls. Their report directly to the appropriate agency if you feel you can contribute to their arrest and the charges.

    Microsoft do NOT pick up the phone and start dialing customers and never phones/e-mails asking for personal information or asking them to visit a web site! Please do not take into account these calls and hang up immediately.

    Avoid scams that use the Microsoft name fraudulently

    On another note, if you have problems with your computer, please do not hesitate to post a description of the situation and the error messages you received in those forums. We would be happy to help you. (information staff unnecessary or requested !)

  • Received a call phone an engineer of windows, is it a scam?

    someone had a phone call from an engineer windows saying: I sent an error report and he could help. I am as much as to run the EVENTWVR then errors have shown then he type in MMCFIG I did then a web site WWW.AMMYY.COM says I typed it and came to a website he said free press down load now I don't have that I think it is strange that he was an engineer .i windows hung up, I hope that I stopped in time. anyone else just live it and do windows ring you

    someone had a phone call from an engineer windows saying: I sent an error report and he could help. I am as much as to run the EVENTWVR then errors have shown then he type in MMCFIG I did then a web site WWW.AMMYY.COM says I typed it and came to a website he said free press down load now I don't have that I think it is strange that he was an engineer .i windows hung up, I hope that I stopped in time. anyone else just live it and do windows ring you

    He is a crook. %T his is become a very common scam these days. Make sure it is rigid roof, but it would seem that you have stopped in time. You didn't give him any access to the computer, did you?

  • Is Ammyy administrators a legimitate company

    Today, I received a phone call supposedly from Microsoft saying you receive many messages from my computer problem and they gave me the address of the site above to verify the call.   They said that my computer has a virus, and they wanted to remove the virus.  I'm really uncomfortable about this supposed Microsoft contact.
     
    They gave me a company name of Directors Ammyy, 108 W 13th Street, Wilmington, Delaware 19801, telephone 213-550-1062.  They are a legitimate representative of your company?
     
    I'd be happy to hear you talk if I now have to be worried about identity theft or to have my computer hijacked by these people.  Thank you for your response.

    Hello

    Its a total scam!

    In the United States, you can contact the FBI, Attorney general, the police authorities and consumer
    Watch groups. Arm yourself with knowledge.

    No, Microsoft wouldn't you not solicited. Or they would know if errors exist on your
    computer. So that's the fraud or scams to get your money or worse to steal your identity.

    Avoid scams that use the Microsoft name fraudulently - Microsoft is not unsolicited
    phone calls to help you fix your computer
    http://www.Microsoft.com/protect/fraud/phishing/msName.aspx

    Scams and hoaxes
    http://support.Microsoft.com/contactus/cu_sc_virsec_master?ws=support#tab3

    Microsoft Support Center consumer
    https://consumersecuritysupport.Microsoft.com/default.aspx?altbrand=true&SD=GN&ln=en-us&St=1&wfxredirect=1&gssnb=1

    Microsoft technical support
    http://support.Microsoft.com/contactus/?ws=support#TAB0

    Microsoft - contact technical support
    http://Windows.Microsoft.com/en-us/Windows/help/contact-support

    I hope this helps.

    Rob Brown - MS MVP - Windows Desktop Experience: Bike - Mark Twain said it right.

  • I got a call saying errors come for windows and they ask me to go to ammyy com a windows help site or is - someone trying to hyjack my computer

    What is ammyy? contacted me by phone trying to make me go to this site to fix the windows error.

    Hello

    It is a scam. Do not visit the website. Do not what it is. Do not provide any information.

    Avoid phone scams - Cyber Tech Support scam:
    http://www.Microsoft.com/security/online-privacy/avoid-phone-scams.aspx

    Don

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