Another scam Ammyy

I got a call yesterday from an Indian guy, saying he was from Microsoft.   He said that they have been informed that my computer has been hacked and that it would help me avoid my computer stop completely.   He made me the page of Event Viewer, and then I allowed him to take control of my computer through ammyy.    He transferred my call to another guy who showed me a list of allegedly corrupt files.   He then asked me to subscribe to a protection plan for $299 for 2 PCs for 5 years, or $499 for the lifetime of an unlimited number of computers.   I then googled ammyy on another computer and realized it was a scam.  Then, I turned off my PC and suspended.

After that I ran a full scan of Norton which found and fixed some adware.  I then downloaded Malwarebytes and did a full scan that found a virus:

Trojan.Downloader.NSW. I removed it.  I then restored the PC to before the last windows update, which was three days earlier.  It took more than 20 minutes to restore.

I will contact all banks where I have accounts to ask them to search for suspicious activities.  I change all my passwords.  Is there anything else I need to do?

Finally, another question: when interacting, he made me go to pccare.org by curiosity, after restoration, I typed www.pccare.org and immediately appeared in the top left of the screen in big bold letters 2 words: it works and nothing else happened

My question is: This means that my computer is still infected

Thank you for your contributions.

Bernard Fay

I got a call yesterday from an Indian guy, saying he was from Microsoft.   He said that they have been informed that my computer has been hacked and that it would help me avoid my computer stop completely.   He made me the page of Event Viewer, and then I allowed him to take control of my computer through ammyy.    He transferred my call to another guy who showed me a list of allegedly corrupt files.   He then asked me to subscribe to a protection plan for $299 for 2 PCs for 5 years, or $499 for the lifetime of an unlimited number of computers.   I then googled ammyy on another computer and realized it was a scam.  Then, I turned off my PC and suspended.

After that I ran a full scan of Norton which found and fixed some adware.  I then downloaded Malwarebytes and did a full scan that found a virus:

Trojan.Downloader.NSW. I removed it.  I then restored the PC to before the last windows update, which was three days earlier.  It took more than 20 minutes to restore.

I will contact all banks where I have accounts to ask them to search for suspicious activities.  I change all my passwords.  Is there anything else I need to do?

Finally, another question: when interacting, he made me go to pccare.org by curiosity, after restoration, I typed www.pccare.org and immediately appeared in the top left of the screen in big bold letters 2 words: it works and nothing else happened

My question is: This means that my computer is still infected

Thank you for your contributions.

Bernard Fay

Unfortunately you have been scammed... To avoid these scenarios in the future be aware

http://www.Microsoft.com/security/online-privacy/avoid-phone-scams.aspx

http://ask-Leo.com/i_got_a_call_from_microsoft_and_allowed_them_access_to_my_computer_what_do_i_do_now.html

http://blogs.msdn.com/b/securitytipstalk/archive/2010/03/09/Don-t-fall-for-phony-phone-tech-support.aspx?PageIndex=10

Tags: Windows

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    Hello

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