An educational version of CS5 is eligible for individual membership reduced to creative cloud?

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• Ive been using Premiere Pro, After Effects and Photoshop for a while now with creative cloud, but since I've updated the 2015 After effects version, it is said that it is a trail version? But when I go on the creative menu cloud and look at apps it j

  Ive been using Premiere Pro, After Effects and Photoshop for a while now with creative cloud, but since I've updated the 2015 After effects version, it is said that it is a trail version? But when I go on the creative menu cloud and look at apps it just said up to date, any ideas on this?

  Hello Cam,

  Please check the help below document:

  Applications creative Cloud back in test mode after an update until 2015 for CC

  Kind regards

  Sheena

• I have a small set upwards of 6 designers. I go for individual license for every designer instead of creative cloud set up.

  I have a small set upwards of 6 designers. I go for individual license for every designer instead of creative cloud set up? @

  As long as you don't care is to have the most recent version of the Adobe products, you can probably still buy CS6 individual licenses for each person.  If you want to be aware of your applications, so you can get individual subscriptions for each person as well.

• I paid for to upgrade my membership to the creative cloud, but I still can't use it. It is telking me wiat 15 minutes, but he spent over 2 days

  I paid for to upgrade my membership to the creative cloud, but I still can't use it. It is telking me wiat 15 minutes, but he spent over 2 days

  Go to Adobe Creative Cloud

  Hello

  Please disconnect applications Adobe CC and exit Adobe CC.

  Reboot the machine and then connect to the application Adobe CC and launch applications.

  Hope that helps!

  Kind regards

  Sheena

• Bought the Creative Cloud edition student and Professor (a year) and I am unable to access to this. Have followed the instructions for this up but Adobe Creative cloud will not in fact open to install selections.

  Bought the Creative Cloud edition student and Professor (a year) and I am unable to access to this. Have followed the instructions for this up but Adobe Creative cloud will not in fact open to install selections.

  White screen

  https://forums.Adobe.com/thread/1249756

  Does not open App | Wheels of progress turn continuously

  https://helpx.Adobe.com/creative-cloud/KB/creative-cloud-app-doesn ' t - open.html

  Creative cloud Installer hangs

  https://forums.Adobe.com/thread/1850512

• How can I update my credit card information to pay for the next tranche of creative cloud when it tells me that I have "Creative Cloud Free Membership" so without possibility to update a credit card - despite my payment for a slice of 1 year in January 20

  How can I update my credit card information to pay for the next tranche of creative cloud when the screen tells me that I have "Creative Cloud Free Membership" so without possibility to update a credit card - despite my payment for a slice of 1 year in January 2015?

  Hi kanikas100,

  Using my old Email to open a session allowed me to see my current subscription and I was able to update my credit card.   Thank you very much!

• Y at - it an e-mail address for technical support to the creative cloud? I want to send a screen shot requested by chat support. [edited for ease of search; title was "I APOLOGIZE in ADVANCE if I AM IN THE WRONG PLACE"]

  I FINALLY FOUND a WAY TO TALK to the TECHNICAL ASSISTANCE to ADOBE VIA CHAT, the OTHER NIGHT, IT OF 01:30 and WAS making it impossible for me to continue MENTAL fatigue so I asked the tech email I could send the file that he wanted me to leave a screenshot and I would send this morning, he gave me a link, and the next day I tried to get the system error still once , so I could make the screen shot and send it, 24 hours later it finally err'd and when I clicked on the link, he gave me he asks me questions, after question 30, I'm exasperated me I JUST WANT to SEND FING SCREEN SHOT so they can fix their program darn.  does anyone know the email for tech support to the CREATIVE CLOUD?

  < moderator signatures Email and your personal informationpersonal information >

  Hi angimarek,

  I do not know what technical problem you are trying to solve the problems, but I don't want to move your discussion in Adobe Creative cloud for now, as you have indicated that you are looking for technical assistance with creative cloud. You'll most likely to receive the help you need in this forum.

  E-mail of contact technical support regarding: sometimes a technician will provide you with its follow-up email, but it is not an address to which you can send your screenshot. You can, however, open a new chat via this link: Customer Contact. Since you now have a screenshot available, I hope that the new technician will be able to solve your problem quickly. Please note that the chat and telephone support are available Monday to Friday.

  You can also post your screenshot and the question in the forum and our experts will do their best to help you. Make sure to include details on your operating system, what product you are using and what error you receive.

  Best,

  Del

• I bought Photoshop CC 2015 creative thinking Cloud before running the trial version of my computer. After you have installed the creative cloud, the box with the number of days remaining still apears. How can I proceed?

  I bought Photoshop CC 2015 creative thinking Cloud before running the trial version of my computer. After you have installed the creative cloud, the box with the number of days remaining still apears. How can I proceed?

  Check your account indicates the subscriptions that you expect (and that the adobe, used in the next step id is correct) by logging in here and checking the status of your subscription, https://www.adobe.com/account.html

  then, if it's current, disconnect and then back to your client application using the adobe with the link above in cc id: http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html

  If this fails, CC help | Applications creative Cloud back to update evaluation Mode to 2015 CC

• I want to download the trial version of photoshop element, but I'm stuck with Adobe Creative Cloud stuff

  I want to download the trial version of photoshop element, but I'm stuck with Adobe Creative Cloud stuff?

  You can download the trial version of the software through the page linked below.

  Don't forget to follow the steps described in the Note: very important Instructions in the section on the pages of this site download and have cookies turned on in your browser, otherwise the download will not work correctly.

  Photoshop/Premiere Elements 13: http://prodesigntools.com/photoshop-elements-13-direct-download-links-premiere.html

• Why doesn't the key of my Windows Version of CS5 Design Premium for mac version? ("The license key is not valid for this product")

  I have a VALID Version of CS5 Design Premium on my Windows laptop.

  When I enter the key in the Setup it says that is not a valid key...

  Any ideas?

  Thank you very much!

  Greetings

  Creative Suite serial numbers are specific platform: Windows only or Mac only.

  Only numbers of series CS6 can be exchanged against Windows to Mac (and vice versa)

  See an Adobe product for another language or version of trading platform

• I paid for the latest suite of creative cloud, but cannot download it and can't get in touch with Adobe.

  Hello, as stated in the title, I recently bought a one year student membership to Cloud Adobe Creative suite, with the confirmation number provided by email. It's been more than 24 hours, and I still cannot download my purchase. When I click on the download button, the download starts, but is only to between 4 and 30% before stopping. Error messages that are returned are 201 or 1001. 201 refers to the Internet connection which, according to the website of my ISP, is fine. Referring to the 1001 error troubleshooting section offers all first uninstall the desktop app creative cloud and then reinstall it before you run the vacuum cleaner. However, I am unable to uninstall the trial version, only receives a message that uninstalling cannot happen because other applications use. None are open and even a restart does not solve the problem.

  Adobe phone service is naturally closed at the time wherever I come home from work, and their chat tool is inactive since purchase. So, I turn on the forums. If someone from Adobe can contact me, or if anyone in the Adobe community has useful advice, it will be greatly appreciated.

  Anthony Y.

  Hi Anthony,.

  Apologies for your trouble, I raised a request for you, ticket # is CCRW 53867 call back.

  Please wait for a call back to your local time work, there could be a delay due to the end of the week.

  Concerning

  Stéphane

• I have a full membership but only creative cloud trial versions

  I need help...

  I pay already a few months for this subscription and now after the trial is over I can't use one of the creative programs cloud such as photoshop etc.

  
  

  said descritions

  "You have access to the latest (and previous) versions of all creative cloud desktop applications - more the complete collection of companion of mobile applications and services."

  
  

  so, where's my access

  
  

  I hope someone can help out me
  

  Hello

  I see you have a subscription to creative cloud under the same email that you use with the forums, but it has not been activated.

  Please visit:-Activation / deactivation / connect / disconnect FAQ: How can I activate my creative cloud Apps?

  For the trial;

  First of all, disconnect, then back into creative cloud, using adobe id to pay for your subscription.

  https://helpx.Adobe.com/creative-cloud/help/sign-in-out-activate-apps.html

  Then, if you launch any product of CC 2015 and the pop up still shows a trial message window, please check this link for the resolution:

  https://helpx.Adobe.com/manage-account-membership/CC-reverts-to-trial.html

• Can I charge for an application made in Creative Cloud DPS?

  We want to DPS to create cookbooks for iPad coming out once all the few months. They will be separate, and we want to be able to charge for them through the Apple store. The version of creative cloud of DPS will allow this? Are there costs that take Adobe other than monthly fees of CC?

  The Adobe documentation does not seem to cover this, so any help is greatly appreciated!

  Thank you

  Magnus

  Altogether. And I'll go further and say that if you are paying for them, you might just have a better chance of getting their approval.

  I replied to you on my blog, but for walkers... If you take on a project like this, it is best to find similar projects which have already been approved so you can be prepared to appeal a rejection.

• Specifications for the use of Adobe Creative Cloud

  I have to buy a laptop for the school which can run Adobe Creative Cloud.

  I saw a laptop on sale, but I'm not that it meets the requirements to run without problem.

  HP 15-AY058NB laptop

  Intel Dual Core N3060

  Intel 400 graphics card

  4 GB OF RAM

  1 TB memory

  Windows 10

  Can someone tell me if this is enough run CC?

  Thank you

  Hi Kristofj35201071,

  Please see the technical specifications for creative cloud:

  System requirements | Adobe Creative Cloud

  You can also get in contact with Adobe support:

  Contact the customer service

  * Be sure to stay connected with your Adobe ID before accessing the link above *.

• Bought the plan from month to month for Adobe Illustrator CC but creative cloud shows «We have found an Adobe Illustrator CC 2015 associated with this Adobe ID...» "Could not find any help to communicate directly with Adobe!

  Hi all, I'm quite new here and I really need help!

  I have purchase a plan from month to month for Adobe Illustrator and it does not at all! Creative cloud does not recognize my subscription even after receiving an email of confirmation of purchase from them. I'm really angry that there is not anyway to email Adobe or call them (I'm in Singapore).

  I check my account on the website and it says that I can't look at my plans/subscription now for maintenance.

  Which means that anything that I can do, even if I want to terminate the program now. It is a very overwhelming experience T.T

  Thanks in advance!

  Make sure that you are logged on the Adobe site, having cookies enabled, clearing your cookie cache.  If he continues to not try to use a different browser.

  Contact technical support during the week - for the link below, click on the still need help? option in the blue box below and choose the option to chat or by phone...

  Make sure that you are logged on the Adobe site, having cookies enabled, clearing your cookie cache.  If it fails to connect, try to use another browser.

  Creative cloud support (all creative cloud customer service problems)

  http://helpx.Adobe.com/x-productkb/global/service-CCM.html ( http://adobe.ly/19llvMN )