I have a full membership but only creative cloud trial versions
I need help...
I pay already a few months for this subscription and now after the trial is over I can't use one of the creative programs cloud such as photoshop etc.
said descritions
"You have access to the latest (and previous) versions of all creative cloud desktop applications - more the complete collection of companion of mobile applications and services."
so, where's my access
I hope someone can help out me
Hello
I see you have a subscription to creative cloud under the same email that you use with the forums, but it has not been activated.
Please visit:-Activation / deactivation / connect / disconnect FAQ: How can I activate my creative cloud Apps?
For the trial;
First of all, disconnect, then back into creative cloud, using adobe id to pay for your subscription.
https://helpx.Adobe.com/creative-cloud/help/sign-in-out-activate-apps.html
Then, if you launch any product of CC 2015 and the pop up still shows a trial message window, please check this link for the resolution:
https://helpx.Adobe.com/manage-account-membership/CC-reverts-to-trial.html
Tags: Adobe
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Adobe contact information - http://helpx.adobe.com/contact.html
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https://forums.Adobe.com/thread/1962238
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