An error whenever I try to install Quicktime or iTunes on my PC (I have Windows Vista)

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  Error code 80242FFF when you try to install security update Cumulative for Internet Explorer 9 for Windows Vista (KB2699988)

  I've read other discussions on error code 80242FFF.  Based on suggestions from Microsoft technical support, I tried Mncrosoft Fixit.  Also, I started my computer in mode safetboot and tried to update.

  They did not work.  So, will you be able to help me find a solution?

  Thank you

  Ken

  Hello

  1. is that the copy of windows is enabled?

  2 is the issue limited to the installation of a security update Cumulative for Internet Explorer 9 for Windows Vista (KB2699988)?

  I suggest to perform the steps in the following article and check.

  Method 1: run the Windows update troubleshooting tool and check.

  The problem with Microsoft Windows Update is not working http://support.Microsoft.com/mats/windows_update/

  Method 2: I suggest you to put the computer in a clean boot state and check if Windows update installs successfully.

  To help resolve the error and other messages, you can start Windows vista by using a minimal set of drivers and startup programs. This type of boot is known as a "clean boot". A clean boot helps eliminate software conflicts.

  See the link below for more details:

  How to troubleshoot a problem by performing a clean boot in Windows vista and windows 7:
  http://support.Microsoft.com/kb/929135

  
  Note: When you are finished troubleshooting, follow these steps in the section above to reset the computer to start as usual.

  Method 3: If the problem persists, follow the steps in the following article.

  Cannot install updates in Windows Vista, Windows 7, Windows Server 2008 and Windows Server 2008 R2

  http://support.Microsoft.com/kb/2509997

   

  Note:

  un) Important this section, method, or task contains steps that tell you how to modify the registry. However, serious problems can occur if you modify the registry incorrectly. Therefore, make sure that you proceed with caution. For added protection, back up the registry before you edit it. Then you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click on the number below to view the article in the Microsoft Knowledge Base:

  322756 (http://support.microsoft.com/kb/322756/ ( )

  How to back up and restore the registry in Windows

  b) while running chkdsk on the drive hard if bad sectors are found on the disk hard when chkdsk attempts to repair this area if all available on which data may be lost

   

  For reference:

  0x80000FFFF error code when you download updates on a computer running Windows Vista by using Windows Update or Microsoft Update

  http://support.Microsoft.com/kb/946414

  Note:

  un) Important this section, method, or task contains steps that tell you how to modify the registry. However, serious problems can occur if you modify the registry incorrectly. Therefore, make sure that you proceed with caution. For added protection, back up the registry before you edit it. Then you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click on the number below to view the article in the Microsoft Knowledge Base:

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• Error when you try to install QuickTime: another installation is being run-cannot install new software

  Original title: another installation is being run-canot install new software.

  Remember - this is a public forum so never post private information such as numbers of mail or telephone!

  Ideas: I can't identify what software is running. I had this problem in recent weeks. It cannot install QuickTime.
  Thank you

  • You have problems with programs
  • Error messages
  • Recent changes to your computer
  • What you have already tried to solve the problem

  Hi marvinsadovsky,

  ·        What is the exact error you get when you try to install QuickTime?

  ·        You are able to install any other application?

  You try to install QuickTime by starting the computer in a clean boot state, because some background programs may interfere with the installation process. To put the computer in a clean boot state, follow the link below.

  How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7

  http://support.Microsoft.com/kb/929135

  Note: When you are finished troubleshooting, follow step 7 article to start on normal startup.

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  Amrita M

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  I suggest you to follow these steps and check if that helps:

  Method 1:

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