Another App Catalog problem, since the upgrade to webOS 1.4.1.1

Since I've updated webOS, I have unsuccessfully to download something from the App Catalog.  If I try to download a free application, or the one and only app that I paid for (which is saying I can download it for free, given that my credit card has already been charged), I get the same result.

After I clicked "Download", the "Download" bar... "appears at the bottom of the screen.  And then he left just like that until I give up and click on the "App Catalog" drop-down list, then "Pause all downloads" and then "remove paused downloads.

Does anyone have any suggestions?

Genius is recommend at this time to resolve this issue, customers should do a partial deletion (delete Apps & data).  For more information on the conduct of this deletion, see restarting and resetting your phone in our support knowlegebase.

Your backup of your Palm profile should restore all your purchased applications and contact information (if you are synergy with Google, Yahoo, etc. that if she didn't is not manually add these accounts is, data will be restored as well;). See using backup for a list of what is and is not backed up and restored on your phone.

If there is anyone who IS NOT solve this problem, we need to look more closely at your phone.  However from what we have seen this solution should work for most who have this problem.

I was also asked if anyone seeing that this problem has got their phone hang on to the point where they removed their battery to solve, if so please let us know.

Tags: HP Tablets

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