App Store - spinning Cog

Similar Questions

• My computer always tells me to update the Pages, but when I go to the App store, it will not be updated, I just get the spinning wheel.

  My computer tells me every day to update the Pages, but when I go to the App store (where I bought it) and click on update, I just get a spinning wheel.

  The specific version of Mac OS X (Apple logo: about this Mac) and version specific Pages (Pages: pages) will prevent us from guess.

• When App Store starting spinning wheel

  I often get a spinning wheel when starting the App Store on my iMac. It's still, sometimes accidents application after some time. On the internet I found some solutions (killing the app, removing plist files, doing a NVRAM reset,...). It helps, but the second time I start the App Store to the spinning wheel is back. It's annoying because I want to install the updates and I don't want to delete the plist files and make a NVRAM reset each time. Maybe someone knows a more permanent solution?

  Start Safe Mode removes the system caches that can help.

  Upper left corner of your screen, click on the Apple  > Shut Down.

  After your Mac stops, wait 10 seconds, then press the power button.

  As soon as you hear the startup tone, hold down the SHIFT key. You must press the SHIFT key as soon as possible once you hear the startup tone, but not before.

  Release the SHIFT key when you see the gray Apple logo and progress indicator.

  Once you are in Mode without failure, return to the menu Apple . In the drop-down list, click: reboot

  
  

  Then launch the App Store then try your updates.
  

  On Safe Mode

• App Store does not open, ball keeps spinning.

  My App Store won't open on my MacBook pro. Ball guard spinning.

  Howdy Dennis,

  Thank you for using communities Support from Apple.

  If the App Store will not be open on your Mac, then I suggest to try to see if the same thing happens in a new user.  This will help us determine the next step in troubleshooting.

  How to test with another user account

  You can find out if unexpected behavior is related to the user file or a parameter in trying to reproduce the problem to a different user account. This process includes creating a new user account, connect to it and test for the issue.

  Create a test user account

  1. In the Apple menu, choose System Preferences.
  2. Click the users and groups in the System Preferences window.
  3. Click the lock icon and enter an administrator name and password.
  4. Click on the button Add (+) below the list of users.
  5. Choose a type of user in the new pop-up menu.
  6. Give the user a name and first name, account name, and password.
  7. Click OK.
  8. Close the System Preferences window.

  If there are documents from your user account that you want to test with original, place a copy of these items in the shared folder in the users folder. Press the Option key while dragging a file in this folder to create a copy.

  Connect to the test user account

  Log out of your current user account by choosing logout in the Apple menu, and then open a session the new account that you created. If you are prompted to login with your iCloud or Apple ID account when you log in, skip this step.

  Try to reproduce the problem

  Try the same steps that caused the unexpected behavior to appear. For example, if you are unable to print, try printing from this user account. If you were unable to connect to the Internet, try to navigate on a website of this user account.

  If you use specific test settings depends on (for example using a specific e-mail account or an account iCloud) implemented the same test user account. For email and other parameters, you can use the Internet accounts pane in system preferences to set up these types of accounts. If your home folder files are necessary for tests, copy them into the shared folder in the users folder (/ Users/Shared). After you connect as a user test, copy these items to the same location in the test user home folder to test with.

  If a problem occurs in account only one user

  Is using the same steps in a user account test does not cause the same unexpected behavior, most likely you don't need to reinstall applications or OS X.

  • If a problem occurs only in a single application, check the documentation or Web site for instructions on troubleshooting specific preferences or the definition of the application files.
  • If you need help with a problem or a specific alert message, search the Apple support Web site for the text of the alert message you see.

  If a problem occurs in more than one user account

  If the same unexpected behavior occurs in more than one user account on your Mac, try checking for software or hardware problems.

  How to test a question in another account on your Mac.

  Take care.

• App Store crashes after the upgrade of the Sierra

  The App Store shows 2 updates needed, but keeps spinning beachball and the application does not respond. How can I delete it?

  NM: a reboot is authorized.

• Cannot use Apple or App Store music.

  Whenever I'm looking for something in the App Store or Apple music it will not load. Screen shows just the spinning wheel.

  Hello Deechase02,

  Thank you for using communities of Apple Support. It is my understanding that you are unable to find in the App Store and Apple music on your iOS device. I can certainly see why you want to be able to use the search feature since I use it on a daily basis. I want to make sure that you are able to access the music and specific applications.

  First of all, make sure that your device has updated software iOS. Use the link below for assistance in the update:
  Update the software on your iPhone, iPad or iPod touch iOS

  If your software is up to date, try to reboot your device. If necessary, follow the steps below:

  1. Press and hold the sleep/wake button until the Red slider appears.
  2. Drag the slider to turn off your device completely off.
  3. Once the device turns off, press and hold the sleep/wake button again until you see the Apple logo

  Restart your iPhone, iPad or iPod touch

  If the problem persists, make sure that you have a strong internet connection with a Wi - Fi or a cellular network.

  Have a great day!

• App store search does not

  He said title.

  I have an iPhone 6 Plus. When I search in the app store, nothing never loads, I just get the icon of rotation always. Only the page loaded featured, the spin remains so.

  I rebooted, put up-to-date, wiped the phone. Short of getting a new, I did all that.

  What can I do else?

  Check the settings > general > Date & time. Is this right?

  Try going into settings > iTunes and App Store > Apple ID > Sign Out and then sign back in again.

• Since the upgrade to 10.11.4 won't open my app store.

  Since the upgrade to 10.11.4 will not load the app store my mac icon. It opens, but all I get is a spinning wheel.

  Please test after taking each of the steps that you have not already tried it. Stop when the problem is resolved. Back up all data before making any changes.

  Sometimes, the cause of the problem may be an Apple network, whereby failure cases none of the steps below will have no effect. You just have to wait for the failure be fixed. This should rarely, if ever, take more than a few hours.

  Step 1

  Connect to the App Store by selecting Sign In in the Store menu. If you are already connected, disconnect and then reconnect.

  Step 2

  Remove or disable "Little Snitch", or any other third party software like that blocks outbound connections to network, in accordance with the instructions of the developer.

  Step 3

  In the menu bar, select

   ▹ System Preferences... ▹ Network

  If the preferences window is locked, click the lock icon in the lower left corner and enter your password to unlock it. Click the Advanced button, and then select the Proxies tab. If any proxy are selected, make a note of and then deselect them. You need not change the bypass or the FTP settings. Click OK, and then apply. Test. The result may be that you can not connect to any web server. Restore the previous settings if necessary.

  Step 4

  Log off or restart the computer.

  Step 5

  Start in safe mode and log on to the account of the problem.

  Note: If FileVault is enabled in OS X 10.9 or an earlier version, or if a firmware password is defined, or if the boot volume is a software RAID, you can not do this. Ask for additional instructions.

  Safe mode is much slower to boot and run as normal, with limited graphics performance, and some things work at all, including an audio output and a Wi - Fi connection on some models. The next normal boot can also be a bit slow.

  The login screen is displayed even if you usually connect automatically. You need your password to log on. If you have forgotten the password, you will have to reset it before you begin.

  After testing, restart as usual (not in safe mode).

  Step 6

  If possible, connect to a different network and test.

  Step 7

  Reset the NVRAM.

• Cannot connect to the App Store, but can connect to iTunes

  Hello

  I just bought my 2011 macbook pro model and tent put up however when I log in my details for identification for apple Apple store the Dungeon of the wheel rotates forever beside the details of the account and the next screen is not coming. I skipped the whole upward and opened the Mac operating system and tried to open a session on apple store directly, but always the same wheel turns in an interesting way, I can connect to iTunes. What is the problem with my macbook?

  Thank you

  Firat

  Note: I checked the internet connection and the software updates, and there is no problem with them.

  I'm having a similar problem. The App Store icon shows that there is an update but when I open App Store I get the spinning wheel but nothing else. Any category I click (features, Top Charts, updates, etc.) I get the same. Help of the App Store is the same. I have not had problems before. This is on a Mac Mini (mid 2011) 10.11.3 running. App Store says Version 2.1 (459). Everything else seems to work very well. Anyone have any ideas?

• Mac App Store does not load

  Hello

  Since a few days, every time I click on Apple > App Store I get the window but nothing is displayed.  All I see is the dominoes of spinning in the upper left corner.  I left running for hours and nothing loads.  I clicked on the five tabs at the top (featured, bought,...) and that the action does nothing.  I restarted my Mac several times.  My Network works fine as I get emails, loading of pages in Safari, etc..  I use Little Snitch, but I do not see where its rules causes this problem, but I'm open to suggestions from other users of Little Snitch.

  It's frustrating because I'm trying to reload an app where the dev suggested I remove and reinstall from the MAS as a troubleshooting procedure.

  I know that this isn't a problem of system for Apple because the boards would be full of messages.

  Any ideas on what is happening and how I can fix this problem?

  Thank you

  -Tod

  Go to System Prefs/network/advanced/proxies and make sure that none of the check boxes in the list of Protocol were checked.

  

  By the end of 2012 mini Mac, OS X El Capitan 10.11.3; Apple Watch, 38 mm silver AL, Watch OS 2.1; iPad 2 Air & iPhone 6 + iOS 9.3

• Mac App Store launches with a white screen

  I'm having a problem with the App Store.  I'm lance the store and do nothing else than a white screen with the spinning wheel in the upper left corner.

  

  I can switch between the tabs, but nothing else does.  I tried to quit and relaunch the Bank several times.  I tried dumping the files of two preference of my library user (com.apple.appstore.plist and com.apple.storeagent.plist).  The activity monitor does not appear anything that is not responding.  The App Store is completely stuck, always, when I open it.  Someone knows how to fix this?

  Activity monitor is now showing "Content of Web App Store (not responding)".

• Why is the app store not update/download apps

  It has been more than a week.  I have 35 applications that need to be updates and new applications I want to achieve... downloaded and the app store is dead... just dead and useless.  I did research on the issue and none of the solutions I've scratched the work.  How Apple let this just drag?

  In addition, I feel like that has happened, my battery seems to be draining much faster than usual.  I can't help but speculate that something is happening in the background of this phone and it's associated software.

  If my version 9.2 is not the most recent, then my phone is not letting me check for later version software (an error pops up when checking for software updates in the settings... this small wheel just guard spinning that appears an error message).

  If this continues, I'll have to bring my phone and I am seriously considering to return to Android.  I'm frustrated to say the least... and is preparing to launch this gigantic brick of a phone off the Bay Bridge.  Help!

  Hey Ssimon311,

  I understand perfectly that you think your iPhone does not like you would expect! Don't worry, I'd be more that happy to help you troubleshoot I hope that your problems you're having with your iPhone. We follow these steps to see if they will help you with problems you encounter. After each step, try to see if they fix your problems.

  • Update to the latest version of your iOS device.
    • Try to update your wireless or with iTunes iOS device before continuing to try the other troubleshooting steps below to make sure that we are able to solve the problems properly your iOS device. If you need help, update your iOS device, please see this Apple support article: updating software on your iPhone, iPad or iPod touch - Apple Support iOS
  • Troubleshooting steps to try to solve the problems of updating and installation of applications.
    • Make sure you run the latest version of iOS.
      • To determine if you are running the latest version of iOS please open settings > tap general > press "Software Update."
        • If your iOS device is up-to-date, you will get a message saying "your software is up-to-date."
    • Then reset your network settings
      • Open settings > tap general > press Reset > tap reset network settings
        • If you are prompted to enter a password, enter it now, and then follow the instructions on the screen.
    • Now try to connect to iTunes and App Store
      • Please see this article from Apple technical support for assistance in signing off iTunes and App Store: Apple on your iPhone, iPad or iPod touch - Apple Support login with another ID.
    • Then disconnect to iCloud
      • If you need assistance signing in iCloud, you'll want to see the article as well as the previous help on signature of iCloud: log on with another Apple ID on your iPhone, iPad or iPod touch - Apple Support
  • Troubleshooting steps to help you with the battery on your iPhone.
    • Try restarting your iOS device
      • Press and hold the sleep/wake button
      • Drag the slider to turn off your device completely.
      • Once the unit is off, press and hold the sleep/wake button until you see the Apple logo.
    • Apple provides some tips to help you get the most out of your iPhone battery that you can find here: http://www.apple.com/batteries/maximizing-performance/
    • If you want anyway, you can configure a Genius Bar appointment for them to check the status of your iPhone's battery.
      • Set up an appointment at the Genius Bar:
        • http://www.Apple.com/retail/Geniusbar/
      • IPhone battery and repair costs:
        • https://www.Apple.com/support/iPhone/repair/battery-power/
    • Mode low power
      • Open settings > scroll down and choose the battery > turn lower on power Mode on/off.

  I hope I could help you. If you have any questions, feel free to ask I would be more than happy to help! I have an iPhone too and I don't appreciate it as much when it does not work properly either, so I completely understand how you feel. The great thing is that communities Support Apple is here all the time with people who are all here to get help, or help others. Then stop again if you need more information, right?

  -Good luck,

  John

• App Store frozen

  App Store 2 poster available in number of badge updated. When you open the App Store on Mac Mini (mid 2011) 10.11.2 running, the screen of the App Store is empty and a wheel spinning mill update in the left upper corner of the application.

  App Store version 2.1 (459)

  Restarted with no resolution

  Softwareupdate and no verified found active process Activity Monitor

  Quite app from the App Store, open window ran Terminal ~ open $TMPDIR... me. and com cleared. Apple.AppStore; App Store app has reopened and the problem persists

  Problem appeared after the last update for 10.11.2

  Please test after taking each of the steps that you have not already tried it. Stop when the problem is resolved. Back up all data before making any changes.

  Sometimes, the cause of the problem may be an Apple network, whereby failure cases none of the steps below will have no effect. You just have to wait for the failure be fixed. This should rarely, if ever, take more than a few hours.

  Step 1

  Connect to the App Store by selecting Sign In in the Store menu. If you are already connected, disconnect and then reconnect.

  Step 2

  Remove or disable "Little Snitch", or any other third party software like that blocks outbound connections to network, in accordance with the instructions of the developer.

  Step 3

  Log off or restart the computer.

  Step 4

  Start in safe mode and log on to the account of the problem.

  Note: If FileVault is enabled in OS X 10.9 or an earlier version, or if a firmware password is defined, or if the boot volume is a software RAID, you can not do this. Ask for additional instructions.

  Safe mode is much slower to boot and run as normal, with limited graphics performance, and some things work at all, including an audio output and a Wi - Fi connection on some models. The next normal boot can also be a bit slow.

  The login screen is displayed even if you usually connect automatically. You need your password to log on. If you have forgotten the password, you will have to reset it before you begin.

  After testing, restart as usual (not in safe mode).

  Step 5

  If possible, connect to a different network and test.

  Step 6

  Reset the NVRAM.

• App Store access not updated

  The App Store on my Mac icon says there are 1 update. It is the latest version of iTunes. I can't access the App Store update page (color wheel guard just spinning) and I don't seem able to update iTunes otherwise. Any advice? Thank you

  Try

  Updated software of the about this Mac' overview'

  

  

  See if it works this way

• App Store app on Mac starts, but continues to show a corkscrew on the title without procedure bar.

  Launch of the App store Mac OS 10.11.2 produces an empty window with corkscrew that persists without filling the screens of spinning.

  

  I pref deleted files, cache files, restart the Mac, waited for hours without improvement. If anyone can help, that would be appreciated.

  Please test after taking each of the steps that you have not already tried it. Stop when the problem is resolved. Back up all data before making any changes.

  Sometimes, the cause of the problem may be an Apple network, whereby failure cases none of the steps below will have no effect. You just have to wait for the failure be fixed. This should rarely, if ever, take more than a few hours.

  Step 1

  Connect to the App Store by selecting Sign In in the Store menu. If you are already connected, disconnect and then reconnect.

  Step 2

  Log off or restart the computer.

  Step 3

  Remove or disable 'LittleSnitch' or any other third party software like that blocks outbound connections to network in accordance with the instructions of the developer.

  Step 4

  Start in safe mode and log on to the account of the problem.

  Note: If FileVault is enabled in OS X 10.9 or an earlier version, or if a firmware password is defined, or if the boot volume is a software RAID, you can not do this. Ask for additional instructions.

  Safe mode is much slower to boot and run as normal, with limited graphics performance, and some things work at all, including an audio output and a Wi - Fi connection on some models. The next normal boot can also be a bit slow.

  The login screen is displayed even if you usually connect automatically. You need your password to log on. If you have forgotten the password, you will have to reset it before you begin.

  After testing, restart as usual (not in safe mode).

  Step 5

  If possible, connect to a different network and test.

  Step 6

  Reset the NVRAM.