Apple ID verification fails-cannot reset iPad

I am preparing an old iPad to sell and clear content and settings. Can not do (and cannot just reset or do anything), however, because when I get my Apple ID password verification fails.

Issue 1 - should be connected to wifi for me reset?

Question 2 - How can I connect if I'm in that right, and it is rejected? (I checked, Yes, it's the right Apple ID and password)

Hello PatsyKB51,

Thanks for this info and choosing the communities Support from Apple. I know how to reset this iPad is important to you! From what you said, it seems that you may have had a problem because the iPad is not connected to the internet. Good news is that you have a few options to fix this. First of all, you can connect your iPad Wi - Fi and then erase content and settings again. If it does not, while the iPad is on Wi - Fi, you can delete it thanks to find my iPhone feature iCloud.com:

iCloud: remove your device, Find My iPhone

You can also use iTunes on your Mac or PC to restore your iOS to factory settings software, as this process erases the information and settings on your device and install a new copy of the latest version of the iOS software.

Use iTunes on your Mac or PC to restore your iPhone, iPad or iPod to factory settings

See you soon!

Tags: iPad

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