Cannot reset iPod classic after a fall on the cement.

Cannot reset iPod classic after a fall on the cement. Said to contact apple with a face sad iPod.

iPod classic 30 GB.

Tried resetting and it said to contact Apple. The 'do not disconnect' flashed continuously until it empty the battery. An error code came to my office saying I had expelled irregularly. I had not ejected it.

Any ideas?

You may have damaged hard drive to the iPod (or other component).  You are able to put it in Disk Mode?

Put the iPod in disk - Apple Support Mode

If it passes in disc Mode, run iTunes on the computer and connect the iPod.  iTunes may ask you to do a restore with a message on the "recovery."  If you're OK with deletion of the iPod, tell iTunes to perform the restore.

If it does not go in Disk Mode, or the restore fails, you have a hardware problem with the iPod hard drive.

Tags: iPod

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