Apple TV 4 suddenly no longer works
Since last week my Apple TV 4 suddenly no longer works, bought 27 December 2015.
I already have things:
1 charge of the remote control
2 disconnected and reconnected the power cable, hdmi and ethernet (my wifi is unstable when I'm apple tv). After re - all of these cables, the device flashes 7 times and then shortly made a break.
3. use a different power cable.
4 searched on the internet on the significance of the 7 blinks, found nothing. Which for me is odd, blink-sequences usually have a meaning.
5 purchased and attached a USB C cable to my iMac will hopefully restore via iTunes. But he does not appear in iTunes (updated).
6a tried to put it into DFU mode by connecting the apple tv with the usb cable and pushed the home (tv) button and the button play-pauzé for 6 seconds. I was informed that the unit should Flash and then iTunes should recognize it.
7 has tried to pair the remote control again, in case there's an accident and repeated all steps.
8 has obtained information that the cable I use is supposed to be good.
These steps did nothing, the only thing that happened between the last time that I used it and when I realized it has no function, is that they have replaced my for a "smart" electricity meter But I can't be sure that this caused all this 100%. The appliance was not turned on for the replacement.
I see no option to manually search for the device connected to my iMac, and no indication that iTunes gets even a hint of a connection.
Thanks in advance.
It has a 12 month warranty - contact Apple or take it to an Apple store and ask for a replacement/repair.
You talk as if you have tried all reasonable measures including the verification of the cable USB is correctly (no ony supply).
Tags: Apple TV
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