Apple Watch quick game launch, but never plays music

I have a Apple Watch combined with an iPhone 6.  All software updates for watch OS and iOS are installed.  I also have an active subscription to Apple's music.

When I type on Quick Play on the watch, he started but he never plays music.  I tap on the play symbol and it turns the pause symbol as it is to start playing, but it goes back to the symbol of game.  Also, when I press play on the watch symbol, I can see a tab for Quick Play pop up on the iPhone music app, but it disappears after a second.

I tried the following, and no correction this problem:

  • Erase content and watch settings.
  • Reset the data synchronization on the watch.
  • Erase content and settings on the iPhone.
  • Synchronize the watch to another iPhone (5 s).

I don't know if this is a problem with the watch or music on the iPhone app. I suspect it is a problem with the iOS App music since this problem occurs even when I paired my watch to my other iPhone.

Everything else works like bat 1, my music and Playlists (I see that the watch as I have in the music library of iCloud).  This problem is only with Quick Play.

I just bought the Apple Watch 2 days and I don't think what the exchanged will solve this problem since it seems to be a software problem.  I Googled that everywhere and I have not found an article or a discussion with the same problem that I am experiencing.  I have a ticket open with Apple Support and she was refitted to the genius, but I can hardly believe I'm first since Apple Watch is out for quite awhile.

Does anyone have any ideas?  Thank you!

I have the same problem with my iPhone since the latest iOS updates and watch OS 5. It worked fine before.

Tags: Apple Music

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