AppleTV lose synchronization with the home sharing

First my set up: I have an AppleTV 2nd gen and the AppleTV 3rd gen (both up to date), the 10 Windows computer, iTunes 12.3.2.35 (the latest version), Airport Express (also updated) router hooked up to the modem to my cable company (bought airport because the wifi on the cable modem was crap and I had to reboot the modem on a daily basis). I put both the Windows Firewall and the firewall on the cable modem to accept UDP Port 5353 Hello (in fact, that morning on the Windows Firewall is configured to accept any port).

The problem: for the first eight months, I got the Airport Express, it was great. I was finally able to use reliably the AppleTV without having to reboot, nothing. A few weeks ago, I started having problems when I turn on the AppleTV and he told me that she could not access share and I want to ensure that the computer is on the same network, iTunes updated and these. Everything is up to date and I have only a single network appliances signed in. Usually restart iTunes solves the problem, but this isn't really an option when one of the AppleTV is connected to and play something iTunes. At this stage you can still stream purchases iTunes, YouTube and other apps, it does not recognize only the computer itunes library. Go to the general tab and then by restarting the AppleTV don't work, or don't disconnect and reconnect it to the network. On rare occasions, I had just restart everything (not sure if the router and the modem that requires restarting, but as I expected the computer I thought it have not harmed).

I wonder if someone can offer a preview/advice as to why the AppleTV intermittently does not recognize your computer for sharing, especially when the other AppleTV is fortunately streaming something from the iTunes library on my PC. I want to say that it worked very well at the start of the latest version (12.3.0.44), but she definitely felt the connection problem until 12.3.2.35 was released and it did not get better with the update. Googling around the internet, I saw comments on disabling IPv6, but I prefer not to do that because it is likely to cause other problems on the road.

Hello phoenix316,

Thank yo for the use of Apple Support communities.

I see that you have been having problems with your AppleTV lose sync with home sharing. The following article provides troubleshooting information base for home sharing issues.

Get help with sharing at home

Happy holidays.

Tags: Apple TV

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