Applications crashing - problems with urlmon.dll

Many applications "has encountered a problem and needs to close" message at startup. First noticed with the Flash plugin, but now in Fireworks, Dreamweaver, Internet Explorer, Flash, all affected. Seen a similar problem on these forums and instructions followed to reregister the urlmon.dll that is mentioned in all the error messages. Successfully re-entered the .dll, but problems persist.


·        When you encounter this error message, at random, or whenever you try to open any application?

·        Since when are you facing this problem?

·        Remember to make any change to the system?

·        What is the exact error that you are experiencing?

I suggest you follow the steps mentioned below.


Method 1:

I suggest opening the applications in safe mode with network and check if the problem persists. Follow the steps mentioned below.

a. restart the system and keep tapping F8 until you reach the start menu.

b. Select safe mode with networking from the list and press ENTER.

Method 2:

I suggest you todo a SFC scan. Of file system (CFS) when checking that all the Windows XP system files are where they should be as they are by default and not corrupted, changed or damaged.

a. Click Start, click principally made programs, accessories, right-click on command prompt and select run as administrator.

b. click on continue or provide administrator credentials if prompted.

c. in the type in the following command prompt window and press ENTER:


d. you should see the following message on the screen:

§ Begin the analysis of the system. This process will take time.

§ Beginning verification phase of system scan.

e. audit % complete.

f. once the scan is complete, a test to see if the problem you are experiencing is resolved or not.

For more information, see the article mentioned below.

Description of Windows XP and Windows Server 2003 System File Checker (Sfc.exe)

Method 3:

If the problem started recently then, I suggest you do a system restore to the point when the system worked very well and see if the problem is resolved. Follow the steps mentioned below.

How to restore Windows XP to a previous state

Thanks and regards.

Thahaseena M
Microsoft Answers Support Engineer.
Visit ourMicrosoft answers feedback Forum and let us know what you think.

Tags: Windows

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