ARC Touch settings Bluetooth on Windows 7?

Similar Questions

• Microsoft Arc Touch mouse Bluetooth works is not on my notebook of notes Windows 7 Ultimate edition and windows desktop 8!

  Hello world

  I just bought Microsoft Arc Touch Mouse Bluetooth to use it on my laptop Vaio PC Windows 7 Ultimate. My PC mouse detected and installed in the PC devices and printers folder. But that's all. Regardless of what I do on the mouse not recognized by PC (no cursor movement!). There are a number of support in the manual, but they say different division of Microsoft is nothing to do with the mouse! There is a web page address in the manual to download the drivers, but there are no drivers provided on this page. I tested on my office windows 8.1 also but get the same result!

  I buy an incompatible mouse to my PC? No where on the box of the product or in the manual of any mention of any specific PC it is exclusively designed for!

  Can we thru' shed some light on this? so that I can return it to the store if necessary?

  Thanks in advance.

  Hello

  Thanks for posting your query in Microsoft Community.

  From the description, I understand that the Microsoft Arc Touch Bluetooth mouse does not work on windows and Windows 7 Ultimate notebook office 8.1.

  Let me tell you that Microsoft Arc Touch Bluetooth Mouse is compatible with these operating systems: Windows, Windows 8, Windows RT 8.1 and Windows RT 8.1
  So it does not work with windows 7. As the problem persists even after logging in to windows 8.1, the equipment may be defective. I suggest you contact Microsoft support hardware for more help.

  In the meantime, you can try the following methods and check.

  Method 1: Install the implementation for the Arc Touch Bluetooth mouse.
  Please see the link below:
  http://www.Microsoft.com/hardware/en-us/d/arc-touch-Bluetooth-mouse

  Method 2: Troubleshooting of hardware and devices
  The hardware and devices troubleshooter can detect and correct errors and incorrect settings in devices. You can view these steps to run this utility for troubleshooting:
  (a) press the Windows key + X, select Control Panel
  (b) change the display option in the top right large icons
  (c) click on troubleshooting and click the view all option on the left panel
  (d) run the hardware and devices troubleshooter.

  Method 3:
  You can see the article mentioned below if the problem persists.
  Troubleshooting: mouse
  http://www.Microsoft.com/hardware/en-us/help/support/troubleshooting/mouse/wireless-Bluetooth

  You can read the articles for more information.

  Troubleshoot the incidents of the response to the mouse or wireless keyboard
  http://support.Microsoft.com/kb/838398

  Why Windows is not find my device?
  http://Windows.Microsoft.com/en-us/Windows-8/why-isn ' t-windows-conclusion-device #section_3

  If the problem persists, contact Microsoft Support Hardware.
  http://www.Microsoft.com/hardware/en-us/support
   
   
  For any Windows help in the future, feel free to contact us and we will be happy to help you.

• Microsoft Arc Touch Mouse Surface is compatible with Windows 10?

  I bought this expensive mouse and I have found that it doesn't work on win 7 laptop, I found it works fine on Windows 8, but I really don't like win 8. my laptop computer microsoft windows update ask me to update to win 10 free, so I just want to check if this mouse is compatible to win 10?

  Hi Davis,.

  Thanks for posting your query to the Microsoft forum. I will definitely help you with this.

  I suggest you read the article below and check if the device is compatible with Windows 10: https://www.microsoft.com/accessories/en-us/products/mice/arc-touch-bluetooth-mouse/7mp-00001#specsColumns-os

  Hope this information helps you. Please post returns with the update question to get help.
   
  Thank you.

• My Mic Bluetooth disconnects when I close the window settings Bluetooth =)

  Hello Microsoft =)

  For some strange reason, which I do not know... whenever I close my Bluetooth settings... window my micro disconnects-_ -

  My adapter had windows 7 find it of own drivers... you know, plug & play. So it's using the basic drivers... which is fine. the meaning of the use of does ' t Bluetooth adapter it's own software. So I'll tell you exactly what I'm doing...

  First... I take my Bluetooth headset... Secondly, I right click on the Bluetooth icon in the status bar. Then I click on show settings. Then I click on the Audio tab, go to my bluetooth headset in the list... Highlight it... and I click on connect... 3 or 6 seconds... wa... connected. now I have a... OK button and a Cancel button. I click ok and my Bluetooth headset will beep... I will come back and it is disconnected = (I also on Skype or any other audio software like that... and it won't work. no sound of it. of course.)

  So, I'm sure you can see my problem... and I hope you understand my "entourage" with what is happening here. Let me know, thanks.

  SSPS, also I'm not the only one... these people too need help:

  http://social.answers.Microsoft.com/forums/en-us/vistahardware/thread/069ebbe2-81cd-4e5f-8164-acc3b7813294?Prof=required

  Thank you, Kim. Of course, this problem has been occurring for some time in Windows 7 and continues to persist to this day. I tried your above corrections, and the first didn't work. However, I changed the Startup Type to automatic as you suggest. It doesn't have an effect at first. Your second explanation does not specify which Bluetooth driver to uninstall. So, I tried to remove the headset from the list of devices, put it back. My sound settings configuration has not changed, and the helmet device was still attached to the default playback and recording device, it was when I first set up the bluetooth headset. When I reinstalled the helmet, it connected automatically this time without having to open the checking of helmet and do it manually. Before I followed these steps, it wouldn't connect and the headset is not found in the sound control window. I had to open the box to control the headset and connect manually. Then, when I was closing the command window, the headset to disconnect, and it disappears from the sound settings window. Now, it connects just when I turn on the headset and put in Bluetooth mode. So, my suggestion for someone else who has this problem would be to follow step 1, and then lift the helmet of devices, then add it to devices. Then restart the computer, and it should work. It did for me. Thank you!

• Is it possible to get a replacement of Microsoft Nano Transceiver v1.0 for the Arc touch mouse

  the bluetooth transceiver for my Microsoft Arc Touch has been moved, I bought several different bluetooth we receivers but non of them seems to be compatible... I would really appreciate if someone can point me in the right direction on how to get a suitable replacement.

  Hello

  To be honest I doubt that the receiver can be bought separately, because even
  If the receiver goes wrong during the warranty period, they usually replace the
  set.

  Try calling this number in the United States for the hardware support MS and they should
  be able to tell you.

  1-800-936-5700. hardware support MS

  Click on the link located at the bottom of this page for warranty info - watch here for 3 years.
  http://www.Microsoft.com/hardware/mouseandkeyboard/ProductDetails.aspx?pid=114&active_tab=systemRequirements

  ARC Mouse
  http://www.Microsoft.com/hardware/mouseandkeyboard/ProductDetails.aspx?pid=114&active_tab=overview

  Microsoft Hardware Support - Troubleshooting - drivers & Software - register - contact us
  http://www.Microsoft.com/hardware/en-us/support

  Online Assisted Support Options - Click Arc Mouse which is 1 on list now.
  http://support.Microsoft.com/select/?ln=en-us&target=assistance&C1=502&x=10&y=11

  I hope this helps.

  Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle=""><- mark="" twain="" said="" it="">

• ARC Touch Mouse mouse train and jumps around

  I have a 2 new arc microsoft touch you mouse on Windows 7 PC, a Mac. They have all both worked well the first week, and now they started to jump everywhere and trolling. I have the drivers updated. Why is this happening?

  I noticed the problem more when in fact either hovering over hyperlinks or dragging of files/folders/windows around. But most of the time, he jumps right all the time. I tried tweaking with the settings without result.

  I do not expect to get a valid response I've tried announced this before and no one knows what to say.

  It's too late to get a refund on these mice, so I'm stuck with defective products.

  Yes, it seems they might be defective. As I have 2 of them do the same thing on 2 separate computers, I don't think that if I replace them with the new 2 that it will solve the problem

• No error detected Microsoft Arc Touch mouse mice

  Hello, I have trouble getting my new arc touch mouse to be detected.

  I had an another arc touch mouse before, but after a few years, it has stopped working. I like the mouse so I decided to get a second. Unfortunately, when I go into the properties of the mouse, he tells me no. Microsoft mouse detected and I can't update my settings to match the way they were with my old arc touch mouse. The mouse is logged and can be used, but the properties and parameters cannot be changed. I tried deleting and reinstalling without success drivers. I read somewhere else that once you plug the USB receiver into a USB port a different Microsoft mouse cannot later be plugged into this port and be recognized? I don't know if that is right, but I just want to get this mouse works the same way the former did before it stopped working.

  Any ideas?

  Thank you very much for your help.

  Hello

  Please contact Microsoft Community.

  If your computer is having problems with a recently installed device or other hardware, try to use the hardware and peripheral troubleshooting tool to solve the problem. It checks the common issues of interest and ensures that a new device or hardware connected to your computer has been installed correctly.

  Method 1

  Open the hardware and devices Troubleshooter

  http://Windows.Microsoft.com/en-us/Windows7/open-the-hardware-and-devices-Troubleshooter

   

  Method 2: Reinstall the USB controllers.

  This method addresses the steps where the USB driver currently loaded became unstable or corrupted.

  1. click on Start, type device in the area Manager Search , and then click Device Manager.

  2. expand Bus USB controllers. Right click on a device, and then click Uninstall. Repeat for each device.

  3. Once complete, restart your computer. Your USB controllers will automatically install.

  If your problem still exists, go to the method 3

  Method 3: Install the latest Windows updates

  This method will install latest drivers for your USB devices.

  1. click the Start button, type Windows Update in the start search box, and then click Windows Update in the results pane.

  2. click on check for updates. When the scan finished, click optional review updates.

  3. click on the check box next to the update, and then click install updates.

  4. If prompted, read the license agreement, then click I agree.

  5. follow the on-screen instructions to download and install updates.

  6. If prompted, restart your computer.

  Additional information:

  Code 43: Windows has stopped this device because it has reported problems

  http://TechNet.Microsoft.com/en-us/library/cc725873 (v = ws.10) .aspx

  Hope this information is useful.

• Settings Bluetooth on iPhone crashes settings

  When I enter the settings-> Bluetooth on my iPhone, application settings accidents immediately.  If I disable bluetooth via the control center, I can open the Bluetooth settings, for example, to associate an additional device.  But if Bluetooth is already turned on, I get the crash.  Reboot, restore and even the iOS updates have not solved this problem.

  Hardware - iPhone 5s (32 GB/ATT), iOS 9.3.2

  Hi a. Heimert,.

  Thank you for using communities Support from Apple. I can see your post when you try to open the settings > Bluetooth, the settings app unexpectedly quits on you. I know it's nice to be able to additional pair to iPhone devices. I will be happy to provide information on this.

  Thank you for all the steps you made, that helps us a lot. What we want to do is to reset all settings.  This removes any data, but he'll get over things like settings, settings VPN, layout screen, Wi - Fi password, etc..

  To do the reset go to settings > general > reset > reset all settings.  Test and see if it is working as it normally should.

  Based on your post, I see that you did do a restore. If the steps above did not work, and restoring you have already done from a backup, then the next step would be to make sure you have a recent backup, and then restore it to the factory and parameters established as new instead of restoring a backup.

  The backup of your iPhone, iPad and iPod touch

  Use iTunes on your Mac or PC to restore your iPhone, iPad or iPod to factory settings

  Once you set it up as news, please go ahead and test the Bluetooth settings and see how it behaves now. If the settings app opens ok, you can add the backup turn it back on for the iPhone, and then test the application again. If the settings app continues to unexpectedly quit, then we would know that there is something in the backup that is the cause to happen.

  Restore your iPhone, iPad or iPod touch from a backup

  Have a great day!

• Microsoft arc touch mouse does not

  I bought a Microsoft arc touch mouse last month. It stopped working yesterday. I just replaced with two batteries and its not be turned on.

  Can you please let me know where I can fix this?

  I went to the transition in the United States two months ago and I bought this mouse from there via Amazon and now I am in India. It is for your information.

  Forward to your response.

  Thank you

  Touhami

  Hi Frank,.

  Is - this windows vista or windows 7?

  Follow the procedure mentioned below article:

  Troubleshoot the incidents of the response to the mouse or wireless keyboard

  http://support.Microsoft.com/kb/838398

  Reply back with more information for you to help

• Unable to connect blue tooth Arc Touch mouse for Macbook Pro

  * Original title: tooth blue Arc Touch mouse

  Hello.  I am trying to connect the mouse Arc Touch Bluetooth to my macbook pro Mac OS 10.9.5.  However, it does not appear in my bluetooth devices.  Is someone having a similar problem and has a solution?

  Thank you

  Hi Michael,

  I suggest you link and check if that helps.

  https://support.Apple.com/en-us/HT201806

  Note: Since you are using Mac OS, you can please check with Mac support for assistance.

  If the problem is specific to the material, you can check with hardware support. Check out the link for more information.

  https://www.Microsoft.com/accessories/en-us/products/mice/arc-touch-Bluetooth-mouse/7MP-00001

  Thank you.

• Compatibility Mac for Mircrosoft Arc Touch Mouse

  I'm a Mac OS user who is interested in Arc Touch Mouse from Microsoft. I would like to know whether the mouse can run on Mac or not. The web site (http://www.microsoft.com/hardware/en-us/p/arc-touch-mouse) said that it was Windows 7; However, in the 'Support' tab, there is a software to download for mac (IntelliPoint 8.2). Anyone confirm this issue?

  If the Arc Touch Mouse can work on Mac, is there any function become limited?

  Thank you in advance.

  Hello

  Yes, it supports Mac OS 10.4. http://www.Microsoft.com/hardware/en-us/p/arc-touch-mouse#support

• Microsoft arc touch mouse driver does not

  Hi I just bought the Microsoft Arc Touch mouse for use with my MacBook Pro running Lion 10.7.4

  I have the driver installed and configured to my liking mac. What I notice is that the pilot/driver settings are not load at startup. If I leave the usb dongle is plugged in, the mouse preference pane Microsoft thinks that no mouse is connected. Once, I unplug and re - plug the dongle as load immediately the parameters and functions of the mouse properly.
  For the mouse be usable, I always unplug and re - plug in the usb dongle. Is it possible I can do these settings load?

  Hello

  The question you have posted is associated with Mac and would be better suited to the apple Mac community. Please visit the link below to find a community that will support what ask you:

  https://discussions.Apple.com/community/notebooks/MacBook

  You can also contact the Microsoft hardware device support for assistance:

  http://www.Microsoft.com/hardware/en-us/support/contact-us

• Arc touch mouse does not turn off

  Hello

  I bought the Microsoft Arc touch mouse and used it for the past 6 months and recently I started having problems. What is flip the mouse when not in use, it is not turned off and consume the battery. Please help solve the problem or let me know what I should do

  Hi Viard,

  Thanks for posting your query in the Microsoft Community Forums!

  From the description of the problem, it seems that the Arc touch mouse is not turning off when it is not in use.

  I understand this must be frustrating, but don't worry, we're here to help and guide you in the right direction.

  -Don't you make changes on the computer before this problem?

  Try these methods and check:

  Method 1
  You can try the steps from the following link and check if it works:
  Troubleshoot a wireless mouse that does not correctly
  http://support.Microsoft.com/kb/321122

  Method 2:
  You can try the steps from the following link and check if it works:
  Troubleshoot the incidents of the response to the mouse or wireless keyboard
  http://support.Microsoft.com/kb/838398

  Also check out the following link:
  How to replace Microsoft software or hardware, order service packs and replace product manuals
  http://support.Microsoft.com/kb/326246

  It will be useful.
  Let us know if you encounter problems under windows in the future. We will be happy to help you.

• Reference location 11 Pro Dell loses the connection to Microsoft Arc Touch Mouse

  I have a coming 11 Pro with a Microsoft Arc Touch Mouse self. The mouse works fine for a while and just stops, then I have to turn on and off. Finally, I have to delete the device in the Bluetooth devices and re-pair. Sometimes, it takes a certain number of tests to get the venue for re - bind to the mouse. Everyone knows about this problem?

  Yes, I experience this problem with all Microsoft mice on Dell laptops. The only solution I found is to disable the power management on the radio of BT in Device Manager, possibly affecting the life of the battery. I even started a pension with Dell on this subject matter - they were send a guy to replace the chip...

• Got a new Arc Touch mouse, but it keeps freezing, just like the old

  Original title: why do my my arc touch mouse keep freezing. I had a mouse bow before this and that done the same thing. should I buy another brand of mouse?

  Why is my my arc touch mouse keep freezing. I had a mouse bow before this and that done the same thing. should I buy another brand of mouse? It's so frustrating. Nobody seems to have an answer for her. Why make a product that does not work

  Hello

  Have you tried the steps listed in method 2?

  I also suggest you try the mouse in a different computer and check.

  Open the hardware and devices Troubleshooter

  
  http://Windows.Microsoft.com/en-us/Windows7/open-the-hardware-and-devices-Troubleshooter

  You can also go through the troubleshooting steps on the support of the manufacturer site and check:

  Support:

  http://www.Microsoft.com/hardware/en-us/support

  How to replace Microsoft software or hardware, order service packs and replace product manuals

  http://support.Microsoft.com/kb/326246

  See also:

  Understanding hardware and software for Windows 64 - bit http://windows.microsoft.com/en-US/windows7/understanding-hardware-and-software-for-64-bit-windows